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Overall a fine experience and liked being able to walt to choice of several restaurants for dinner. Manager gave us a great, local recommendation.
A nickel and dime approach I was not expecting at a Marriott. They do not place body lotion in the rooms, although it is available upon request. They were charging an extra $2.00 for ice in a mixed drink and didn't list price of wines available by glass
The friendly and helpful staff...the grounds are well kept ..breakfast should be free and included in package...this would make the stay much more attractive
The hotel was under construction...therefore the noise was a bit challenging and maintainence work interfered with the experience...however it was not unbearable and probably expected...my opinion is that in a few years/months time it would be improved.
The double bed room has a nice concept.
The room lack the eye catching features. The balcony had mildew on the floor and wall.
The room was clean, public spaces were nice. Staff was very responsive to an issue we had with the first room assigned (there was already someones stuff in the room). They were very apologetic and provided us with a free breakfast the next morning.
I'm not sure how you can double assign a room, but it happened. Might have been a fluke, might be signs of a systemic problem, but I don't have enough information to say definitively. Staff was very responsive in any case.
Amenities lack of any and room cleaning and replacing of any thing used with out having to call the front desk. Probable the worst Marriott we have ever staid in.
It wasn't worth the money. Absolutely nothing special about this hotel. I found it VERY awkward not having a sink in the bathroom.
Location, friendly staff, great internet
Rooms getting a little tired. Not as clean as I would have liked.
I thought the hotel was fine. I liked the beds, cleanliness and location.
What I least liked about the hotel was that every night before bed I had to go to the front desk and ask for regular coffee. I stopped tipping the maid because regular coffee, and sometimes cups were not left in the room.
the staff was very nice and friendly
I think for the price you charge they could have a continental breakfast.
What I loved about this hotel is that it was close in walking distance to shopping & resturants.
I did not like that you had to purchase breakfast. Many Courtyard's offer complimentary breakfast.
The hotel was very nice, clean and great location
The maid knocked on our door day of check out at 0800 then again at 1000 wanting to know if we were leaving..When we Left at 1100 she was sitting in the hallway waiting for us to leave.The products were used which was very disturbing..
Each room had a patio.
Smoking rooms were not available. No complimentary coffee or breakfast provided. Another hotel across the street had these amenities
Location was great. Had no problems at all with this hotel!
Nothing that comes to mind.
The public spaces were updated and very clean for those wanting to lounge elsewhere.
This hotel is better suited for people not wanting to be in their room long. There was your typical noise from other room doors closing or people in the next room. A light sleeper should bring ear plugs. It would have been nice to have a local newspaper.
The outdoor space with a pool, garden area and ability to cook on a grill.
The hotel was somewhat difficult to find.
Room very nice and clean. Staff helpful.
Close to the airport and to within walking distance to mall/food court.
Shuttles are from 7am-7pm and not disclosed till we were there. That was an additional expense.
The staff at this hotel went out of their way to make sure i had everything i needed while i visited the hotel. Very willing to help me in anyway they could. I would definitely stay there again!
Clean, modern, nice TV. Bathroom clean. Would prefer to see the hotels in this price range offer a free breakfast, but it's no deal-breaker. Would book there again in a heartbeat.
Good value for the money. We chose this hotel because it had shuttle service. We saved money from the airport and to the cruise port. Funny driver. Lovely courtyard and nice breakfast. Very close to lots of good restaurants.
First night I arrived at the hotel,they had overbooked rooms so I did not have a room to stay in. As a result, I was sent to another hotel which was a lot nicer. I had no issues, I was happy to stay at the nicer hotel. However, the next day I went back to Marriott Courtyard, they actually had a room for me but I noticed that the bedsheets had not been changed and the room smelled. Worst of all the bed was soaking wet with urine. I called the manager and all I was given were replacement sheets. After a few more calls to the manager I was finally moved to a different room. Will not ever stay at this hotel again!!!
I cannot recommend this hotel, at least not for the money. First they charge for telephone despite a high room rate. My internet did not work in my room and I was forced to move three times. Lastly, when I did find a room with intenet service I had no soap or towels and did not discover that until I took a shower the last day of my trip. Your experience may vary but they clearly are not taking care of the property the way you would expect from a Marriott property.
nothing fancy, just attractive, comfortable, clean rooms and friendly, competent staff. What else do you need?