Cleanliness, friendliness and helpfullness of staff, their excellent self service food.
Queues for drinks in the bars at night
Everything it is ok.The hotel has everithing you need for a pleasant holiday.Food it is ok.
the swimming pool (and maybe something else thing) needs absolute a restyling becouse a lot of squares are broken.it is not nice to see it and it is dangerouse
We had very nice room in block A - it had absolute fantastic view. The hotel is very close to the ocean though a bit far away from Playa Blanca town. It's easy to reach Papagayo beaches. There are 4 bars in the hotel so you always have a choice where to have a drink. The hotel is so big that you can always find a place to relax.
The restaurant was overcrowded. No wifi in rooms. The lady in Oriental restaurant was not very friendly.
The all inclusive is great and the view we had from the room as well. Even though we had a partial ocean view, we think we had the best view from the hotel (over the coast, ocean, Playa Blanca City and sunset every evening). Almost the entire hotel staff speaks English and pretty helpful when asked.
The water in the pools was extremely cold.
The swimming pools, the wide variety of food and some bars had premium whiskey as standard.
My room needed re-furbished as it was tired and outdated!
big comfortable rooms, 5 swimming pools, qualtity/quantity of the food
coctails, wine, unfriendly staff bar, noisy restaurant
An excellent hotel througout. All inclusive value great. Food great.
Would like to see more outdoor bars open by night. Maybe a childrens dining area.
quality food, close to the sea, out of the way with lovely pramenarde walks.
the activities, the all inclusive package was excellent
remotness but ok overall