The staff was friendly and accommodating. The constant upselling of spa services, romantic dinners, photos, steak and lobster, becomes very tedious after a few days.
4 stars
Hilton Playa Del Carmen Adult Only Resort
Av. Constituyentes No. 2, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 2900Photos of Hilton Playa Del Carmen Adult Only Resort
Overview
Situated along the shores of the Yucatan Peninsula, The Hilton Playa Del Carmen (formerly known as The Royal Playa del Carmen) is a luxurious adults-only all-inclusive resort. The hotel boasts 93 spacious suite accommodations fitted with private balconies, whirlpool tubs, flat screen TVs, free Wi-Fi, and air conditioning. Upgraded suites offer added living spaces and some feature beachfront walkout or pools.
Suitable for couples and vacationers, the resort boasts seven restaurants and five lounges serving globally inspired cuisine. Guests can enjoy pan-Asian cuisine at Asiana, spoil themselves with buffets at El Mediterraneo, or enjoy traditional Mexican cuisine at Rincon Mexicano. The resort also includes a tequila and cigar bar, as well as a coffee house.
Visitors get to engage in a variety of activities, such as volleyball, tennis, snorkeling, and culinary classes. Other fun things to do include salsa lessons, kayaking, and working out in the fitness center. Evenings come with nightly entertainment, including Mexican folklore, live music, and dances. Alongside the offer of in-suite massages, the resort houses a spa that features different treatment options, including a Temazcal steam bath.
Nestled close to Playa Del Carmen’s famous Fifth Avenue, The Hilton Playa Del Carmen resort provides easy access to many of the local attractions. It is situated within a 10-minute walk to the Central Square or Quinta Alegria Shopping Mall. The resort is also located less than five miles from the El Camaleon Golf Club and the Xcaret Eco Theme Park. In addition, the resort provides a convenient shuttle to the airport for visitors.
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Amenities at Hilton Playa Del Carmen Adult Only Resort
- Private beach
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Free Wi-Fi
- Coffee machine
- Coffee shop
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Golf
- Scuba diving
- Bingo
- Evening entertainment
- Beauty salon
- Pool table
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee shop
Pool and spa
- Private pool
- Spa and wellness center
- Pool bar
- Spa
- Hot tub
- Sauna
- Pool with a view
General
- Family rooms
- Sea view
- Garden view
- Telephone
- Pool view
- Storage available
Basics
- Free Wi-Fi
- Linens
- Fan
- Fire extinguisher
- Smoke alarms
- Air-conditioned
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Kitchen
- Coffee machine
- Dining area
- Kitchen
Fitness
- Indoor tennis
- Aerobics
- Fitness center
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Swimming pool toys
- Complimentary breakfast
Reviews of Hilton Playa Del Carmen Adult Only Resort
8.4
Very good
989 verified ratings
Wonderful
656
Very good
140
Good
83
Okay
36
Fair
34
Mediocre
15
Poor
25
Summary of reviews
Pros (+)
Cons (-)
Reviews(10)
Q&A(5)
Tips(10)
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8.4 out of 10
500 reviews
9 out of 10
21 reviews
9.3 out of 10
11 reviews
All reviews
Pros (+) Adult only all inclusive resort. Food was good with plenty of restaurants to chose from. Ocean views are great.
Cons (-) Lots of stairs and small steps between ledges. Be prepared for some walking since things are spread out. Walking paths are very slippery when wet.
Cons (-) Parts of the grounds were very stinky
Pros (+) The only thing that was lacking in quality were the bed sheets. For a 5 star resort the sheets were old and covered with pill balls. Also I don't like the fact that people get up and "save" chairs early in the morning without even sitting there during the day. The system should be when you leave the lounge chair you take your saving towel so someone can sit there and use the chair. Most of the tim...
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Pros (+) The service, food, and location were excellent. The staff were genuinely happy to be of assistance and always greeted us with a smile.
Pros (+) Staff very kind and courteous. Animation team is so fun.
Cons (-) Wish it was less expensive.
Pros (+) Everything. It was amazing.
Pros (+) Everything!!
Pros (+) Food, service, entertainment. Everything was perfect in my opinion.
Cons (-) Nothing
Pros (+) This was one of the best all inclusive properties I have been to. Room, staff, food, pools, bars and entertainment all were amazing. I loved the hydro therapy as well. Plus, as a bonus, the front door was right on 5th avenue, allowing us to shop, go to bars and grab off resort food. If you are looking for a chance to get both all inclusive and experience Playa Del Carmen, I highly recommend the Ro...
Cons (-) The beach was horrible - rocky and full of seaweed. However, as I personally hate sand and salt water, this did not bother me in the slightest. This actually made my stay better, as we stuck to the pool, bars and 5th avenue.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the Hilton Playa Del Carmen Adult Only Resort?
The resort offers seven restaurants and five lounges serving globally inspired cuisine, including pan-Asian, traditional Mexican, and buffet options. Guests can also enjoy a tequila and cigar bar, as well as a coffee house.
What activities can guests engage in at the Hilton Playa Del Carmen Adult Only Resort?
Guests can enjoy a variety of activities, such as volleyball, tennis, snorkeling, culinary classes, salsa lessons, kayaking, and fitness center workouts. Evenings come with nightly entertainment, including Mexican folklore, live music, and dances.
What are guests saying about the cleanliness of the Hilton Playa Del Carmen Adult Only Resort?
Visitors have described the resort as very clean and elegant, with well-maintained grounds and friendly staff who keep the property spotless.
How is the quality of the beds at the Hilton Playa Del Carmen Adult Only Resort?
Guests have praised the hotel for its very spacious and well-decorated rooms, with very good beds and well-done housekeeping.
What can guests expect from the parking availability at the Hilton Playa Del Carmen Adult Only Resort?
The resort provides free parking for guests, offering convenient access for those arriving by car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's convenient location near Playa Del Carmen’s famous Fifth Avenue, which provides easy access to local attractions, restaurants, and shopping.
Consider Upgraded Suites
Upgraded suites offer additional living spaces and some feature beachfront walkout or pools, providing a more luxurious experience for guests.
Be Mindful of Beach Conditions
Some guests reported issues with seaweed on the beach, so it's advisable to check the current beach conditions before planning beach activities.
Plan Dining Preferences
When ordering drinks, specify the liquor you prefer to ensure you receive your preferred choice. Additionally, some guests recommended the bar off the lobby for higher quality drinks.
Utilize the All-Inclusive Benefits
Guests appreciated the all-inclusive formula, highlighting the quality and variety of meals provided throughout the day.
Take Advantage of Daily Activities
The resort offers a variety of activities throughout the day, including foam parties, games, dancing lessons, and live music in the evenings, ensuring there's always something to enjoy.
Consider Room Selection for Accessibility
If accessibility is a concern, it's advisable to check for wheelchair-accessible entries and bathrooms in the various restaurants and areas of the resort.
Be Mindful of Noise Levels
Some guests mentioned issues with loud music throughout the day, so those sensitive to noise may want to consider this aspect when planning their stay.
Check for Special Celebrations
If you're celebrating a special occasion, it may be worth coordinating with the hotel in advance to ensure your celebration is recognized during your stay.
Location
Av. Constituyentes No. 2, 77710 Playa del Carmen, Quintana Roo
What's nearby
- La Fe313 yd
- Mexico Blue Dream335 yd
- Beyond Diving344 yd
- Mamita's Beach Club423 yd
- Parque 28 de julio0.4 mi
- O2 Mexico0.4 mi
- Albertos SCUBA0.6 mi
- Terminal Marítima de Playa del Carmen0.7 mi
- Aviario Xaman Ha1.1 mi
- Guadalupe Church1.2 mi
- 5th Avenue1.3 mi
- The Reef Marina1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Playa Del Carmen Adult Only Resort
Low season | June |
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High season | December |
Average price (weeknight) | $396 |
Average price (weekend night) | $411 |
When to book a room at Hilton Playa Del Carmen Adult Only Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hilton Playa Del Carmen Adult Only Resort
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See most recommended stays in Playa del CarmenGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.8 mi |
Everything you need to know for your stay in Playa del Carmen
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