Hotel Castillo Del Mar - 5 Th Ave

The hotel is conveniently located near downtown and the beach, making it easy to explore Playa del Carmen's attractions.

Some guests found the beds to be a little uncomfortable and too hard, while others enjoyed the comfortable king suite bed.

The hotel is clean with good water pressure in the showers, but some guests mentioned a very weak Wi-Fi signal.

Some guests noted noise from the street, but it was not excessively noisy like being near clubs.

The rooms feature a small kitchenette, a fridge, and a safe box. However, some guests experienced issues with the lack of plates, pots, and cutlery.

Some guests mentioned that the hotel is close to bars and restaurants, which may result in noise disturbances. If you prefer a quieter environment, it might be best to look for alternative accommodation.

Double-check the availability of amenities such as internet access and safety deposit boxes with the hotel before confirming your reservation, as some guests experienced discrepancies between what was promised and what was available.

If you value privacy and security, consider requesting a room on a higher floor, as some guests encountered issues with the security of their rooms on the first floor.

Prior to your stay, inquire about any ongoing room construction to avoid potential inconveniences, as some guests were informed that their room would undergo construction after arrival.

To prevent check-in issues, ensure that your reservation is confirmed and in order, especially if you anticipate arriving late, as some guests encountered problems with their reservations upon late-night arrival.

Due to potential street noise, consider packing earplugs to ensure a good night's sleep, as some guests noted that the street noise was audible from their rooms.

Take advantage of the hotel's proximity to downtown and the beach, as several guests highlighted the great location for accessing these attractions.

Some guests found the beds to be uncomfortable and too hard, so if you have specific preferences for mattress firmness, it may be beneficial to inquire about bed options before booking.

To avoid misunderstandings, ensure clear communication with the hotel staff, especially regarding room features and any discrepancies between what was promised and what is available, as some guests experienced communication challenges.

If reliable internet access is essential for your stay, it's advisable to confirm the status of the Wi-Fi signal with the hotel, as some guests encountered issues with a weak Wi-Fi signal.