
Hotel Castillo Del Mar - 5 Th Ave
Photos of Hotel Castillo Del Mar - 5 Th Ave
Overview
Amenities at Hotel Castillo Del Mar - 5 Th Ave
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Express check-out
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Microwave
- Kitchenware
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
General
- Quiet street view
- Family rooms
- Garden view
- Inner courtyard view
- Sofa
- Tile/marble floor
- City view
Accessibility and suitability
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Services and conveniences
- Concierge service
- Safety deposit box
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Iron and ironing board
Workspace
- Desk
Dining
- Dining table
Things to do
- Beach access
Health and safety
- Daily housekeeping
Reviews of Hotel Castillo Del Mar - 5 Th Ave
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is conveniently located near downtown and the beach, making it easy to explore Playa del Carmen's attractions.
Are the beds comfortable?
Some guests found the beds to be a little uncomfortable and too hard, while others enjoyed the comfortable king suite bed.
How is the hotel's cleanliness and water pressure?
The hotel is clean with good water pressure in the showers, but some guests mentioned a very weak Wi-Fi signal.
Is there any noise disturbance at the hotel?
Some guests noted noise from the street, but it was not excessively noisy like being near clubs.
What practical amenities are available in the rooms?
The rooms feature a small kitchenette, a fridge, and a safe box. However, some guests experienced issues with the lack of plates, pots, and cutlery.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Noise Levels
Some guests mentioned that the hotel is close to bars and restaurants, which may result in noise disturbances. If you prefer a quieter environment, it might be best to look for alternative accommodation.
Verify Amenities Availability
Double-check the availability of amenities such as internet access and safety deposit boxes with the hotel before confirming your reservation, as some guests experienced discrepancies between what was promised and what was available.
Opt for Higher Floors
If you value privacy and security, consider requesting a room on a higher floor, as some guests encountered issues with the security of their rooms on the first floor.
Check Room Construction Status
Prior to your stay, inquire about any ongoing room construction to avoid potential inconveniences, as some guests were informed that their room would undergo construction after arrival.
Confirm Reservation in Advance
To prevent check-in issues, ensure that your reservation is confirmed and in order, especially if you anticipate arriving late, as some guests encountered problems with their reservations upon late-night arrival.
Bring Earplugs
Due to potential street noise, consider packing earplugs to ensure a good night's sleep, as some guests noted that the street noise was audible from their rooms.
Explore Nearby Attractions
Take advantage of the hotel's proximity to downtown and the beach, as several guests highlighted the great location for accessing these attractions.
Address Bed Comfort
Some guests found the beds to be uncomfortable and too hard, so if you have specific preferences for mattress firmness, it may be beneficial to inquire about bed options before booking.
Communicate Clearly with Staff
To avoid misunderstandings, ensure clear communication with the hotel staff, especially regarding room features and any discrepancies between what was promised and what is available, as some guests experienced communication challenges.
Plan for Internet Access
If reliable internet access is essential for your stay, it's advisable to confirm the status of the Wi-Fi signal with the hotel, as some guests encountered issues with a weak Wi-Fi signal.
Location
What's nearby
- La Fe29 yd
- Beyond Diving160 yd
- Mexico Blue Dream230 yd
- Mamita's Beach Club383 yd
- O2 Mexico0.3 mi
- Parque 28 de julio0.5 mi
- Albertos SCUBA0.7 mi
- Terminal Marítima de Playa del Carmen0.9 mi
- Guadalupe Church1.1 mi
- 5th Avenue1.2 mi
- Aviario Xaman Ha1.2 mi
- The Reef Marina1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Castillo Del Mar - 5 Th Ave
Low season | High season | Average price (weeknight) |
---|---|---|
March | February | $43 |
Cheapest month to stay with an average 4% drop in price. | Most expensive month to stay with an average 4% rise in price. | Average Sun - Thu price over the last 2 weeks. |
When to book a room at Hotel Castillo Del Mar - 5 Th Ave
KAYAK's top tips for your stay at Hotel Castillo Del Mar - 5 Th Ave
FAQs when booking at Hotel Castillo Del Mar - 5 Th Ave
Nearby hotels and places to stay
Closest
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See most recommended stays in Playa del CarmenGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
---|---|---|---|
7.9 | 0.7 mi | Cozumel | 11.9 mi |