
Viceroy Riviera Maya, a Luxury Villa Resort
Photos of Viceroy Riviera Maya, a Luxury Villa Resort
Overview
Situated on the shimmering white sands near Playa Del Carmen in Mexico, Viceroy Riviera Maya is an exclusive property. The resort has been voted the #1 hotel in Mexico and been listed in the top 20 hotels in the world by Travel & Leisure. There is a long list of amenities that guests can enjoy, including beach access, a pool with sundeck, yoga and fitness classes, poolside bar, concierge services, multilingual staff, and airport transportation.
There are seven different room classifications that can be booked. The stand-alone luxury villas include private terraces, plunge pools, and outdoor showers. They have king-sized beds with Egyptian cotton bedding. The Royal Villas include a private sunbathing deck, hammocks overlooking private plunge pools, and 1,000 square feet of living space. The Signature Villas are located closer to the water and include 1,400 sq. feet of living space. Premium Villas are 1,700 square feet and are extremely private. They include butler service and spacious dressing areas. The Ocean View Villas offer picturesque views of the Caribbean coastline. For even more space, guests can book the two-level Luxury Ocean View Villa, which encompasses 2,900 square feet and affords ocean views. The property also has beachfront villas that overlook the ocean.
La Marea restaurant offers contemporary Mexican dishes with a slight Mediterranean flair. Guests can also dine at the newer option called Coral Grill which is an open-air restaurant. There are spa services available at Viceroy Riviera Maya Luxury Resort with treatments that include Phyto-dermo-cosmetic products. Guests are also in close vicinity to Chichen Itza. The concierge can help book a tour with a professional guide.
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Amenities at Viceroy Riviera Maya, a Luxury Villa Resort
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
Services and conveniences
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining area
Pool and spa
- Private pool
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- CD player
- Pay-per-view channels
- TV
- DVD player
Things to do
- Gift shop
- Eco tourism
- Fishing
- Scuba diving
- Diving
- Snorkeling
- Windsurfing
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic
- Allergy-free room
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bathroom
- Shower
- Hairdryer
- Bathrobe
- Private bathroom
Bedroom
- Wardrobe or closet
General
- Telephone
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Viceroy Riviera Maya, a Luxury Villa Resort
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room amenities like at Viceroy Riviera Maya?
The stand-alone luxury villas include private terraces, plunge pools, and outdoor showers. They have king-sized beds with Egyptian cotton bedding. The Royal Villas include a private sunbathing deck, hammocks overlooking private plunge pools, and 1,000 square feet of living space. The Signature Villas are located closer to the water and include 1,400 sq. feet of living space. Premium Villas are 1,700 square feet and are extremely private. They include butler service and spacious dressing areas. The Ocean View Villas offer picturesque views of the Caribbean coastline. For even more space, guests can book the two-level Luxury Ocean View Villa, which encompasses 2,900 square feet and affords ocean views.
What dining options are available at Viceroy Riviera Maya?
La Marea restaurant offers contemporary Mexican dishes with a slight Mediterranean flair. Guests can also dine at the newer option called Coral Grill which is an open-air restaurant.
What are the nearby attractions to Viceroy Riviera Maya?
Nearby attractions include El Camaleón Mayakoba Golf Club, Mamita's Beach Club, Parque Natural Tres Ríos, Muelle Navega, Parque 28 de julio, Playa principal de Playa del Carmen, Calle Quinta Avenida, Yucatek Divers, Aviario Xaman Ha, Playacar Golf Club, Playa Maroma, and Parque Xplor.
What are the spa services like at Viceroy Riviera Maya?
There are spa services available at Viceroy Riviera Maya Luxury Resort with treatments that include Phyto-dermo-cosmetic products.
What are the main concerns about Viceroy Riviera Maya?
Some concerns mentioned in the reviews include noisy construction, disappointing food experiences, mosquito presence, loud music from neighboring resorts, and occasional service issues.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean or the lush gardens comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances from neighboring resorts or events. If you are sensitive to noise, it may be advisable to inquire about any potential events or activities nearby during your stay.
Explore Nearby Attractions
The hotel's proximity to attractions like Chichen Itza and various beach clubs provides an opportunity for diverse experiences. Consider planning day trips to explore the nearby attractions.
Opt for the Oceanfront Villas
Guests highly recommended the oceanfront villas for an unparalleled experience. The private beach access and stunning views were highlighted as exceptional features.
Be Mindful of Wildlife
Embrace the jungle setting but be aware that wildlife, such as monkeys and raccoons, may visit the villas. If you appreciate nature, this could be a unique and enjoyable aspect of your stay.
Check for Special Events
Inquire about any special events or weddings taking place during your intended stay. Some guests experienced disturbances due to events, so it's advisable to check for potential disruptions.
Indulge in Spa Treatments
The spa services, including the use of Phyto-dermo-cosmetic products, received positive feedback. Consider treating yourself to a spa session for a relaxing and rejuvenating experience.
Dine at Local Restaurants
While the on-site dining received mixed reviews, guests recommended exploring dining options in town for a more diverse culinary experience at potentially better value.
Inquire About Mosquito Control
Some guests mentioned encountering mosquitoes. If this is a concern, it may be helpful to inquire about the hotel's mosquito control measures or consider bringing repellent.
Consider Villa Selection
Depending on your preferences, carefully consider the different villa options available, taking into account factors such as privacy, noise levels, and specific amenities like private pools and outdoor showers.
Location
What's nearby
- El Camaleón Mayakoba Golf Club1.8 mi
- 5th Avenue2.1 mi
- Guadalupe Church2.3 mi
- O2 Mexico2.9 mi
- Mamita's Beach Club3.1 mi
- Mexico Blue Dream3.1 mi
- Beyond Diving3.1 mi
- La Fe3.2 mi
- Parque 28 de julio3.7 mi
- Albertos SCUBA3.9 mi
- Terminal Marítima de Playa del Carmen4 mi
- Aviario Xaman Ha4.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Viceroy Riviera Maya, a Luxury Villa Resort
Low season | August |
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High season | October |
Average price (weeknight) | $495 |
Average price (weekend night) | $548 |
When to book a room at Viceroy Riviera Maya, a Luxury Villa Resort
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 7.6 |
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Distance to city center | 3.9 mi |
Nearest Airport | Cozumel |
Distance to airport | 12.0 mi |