Viceroy Riviera Maya

Viceroy Riviera Maya

Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 3000

rate per night


based on 77 reviews

Viceroy Riviera Maya
Fri 3/24
Tue 3/28

About Viceroy Riviera Maya

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

Situated on the shimmering white sands near Playa Del Carmen in Mexico, Viceroy Riviera Maya is an exclusive property. The resort has been voted the #1 hotel in Mexico and been listed in the top 20 hotels in the world by Travel & Leisure. There is a long list of amenities that guests can enjoy, including beach access, a pool with sundeck, yoga and fitness classes, poolside bar, concierge services, multilingual staff, and airport transportation.

There are seven different room classifications that can be booked. The stand-alone luxury villas include private terraces, plunge pools, and outdoor showers. They have king-sized beds with Egyptian cotton bedding. The Royal Villas include a private sunbathing deck, hammocks overlooking private plunge pools, and 1,000 square feet of living space. The Signature Villas are located closer to the water and include 1,400 sq. feet of living space. Premium Villas are 1,700 square feet and are extremely private. They include butler service and spacious dressing areas. The Ocean View Villas offer picturesque views of the Caribbean coastline. For even more space, guests can book the two-level Luxury Ocean View Villa, which encompasses 2,900 square feet and affords ocean views. The property also has beachfront villas that overlook the ocean.

La Marea restaurant offers contemporary Mexican dishes with a slight Mediterranean flair. Guests can also dine at the newer option called Coral Grill which is an open-air restaurant. There are spa services available at Viceroy Riviera Maya Luxury Resort with treatments that include Phyto-dermo-cosmetic products. Guests are also in close vicinity to Chichen Itza. The concierge can help book a tour with a professional guide.

Photos of Viceroy Riviera Maya

Latest deals for Viceroy Riviera Maya

Fri 3/24
Tue 3/28
Show deals with
Double Rooms($1,135 - $2,071)
Double room
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$2,071 totalPrestigia
Deluxe Rooms($695 - $2,412)
Deluxe room
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$695 totalPriceline
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Superior Rooms($858 - $1,985)
Superior room
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$1,175 totalPriceline
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$1,470 totalKAYAK
King Rooms($584 - $2,239)
King room
bed type unknown
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$584 totalDespegar
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$815 totalExpedia
Standard Rooms($555 - $899)
Standard room
bed type unknown
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$555 totalPriceline
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Queen Rooms($899)
Queen room
bed type unknown
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Luxury Rooms($506 - $1,350)
Luxury room
2 queen beds

2 queen beds



$506 totalPrestigia
bed type unknown
bed type unknown


1 king bed

1 king bed



$558 totalExpedia

Amenities at Viceroy Riviera Maya

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking

Health and safety

  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Private pool
  • Spa and wellness center
  • Massage
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Library
  • CD player
  • TV
  • DVD player


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining area

Things to do

  • Gift shop
  • Eco tourism
  • Fishing
  • Scuba diving
  • Diving
  • Snorkeling
  • Beauty salon
  • Windsurfing

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Allergy-free room

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Spa bath


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board


  • Aerobics
  • Fitness center


  • Wardrobe or closet


  • Telephone

Reviews of Viceroy Riviera Maya

Very goodBased on 77 verified guest reviews

Pros +
Cons -


Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club1.8 mi
  • Mamita's Beach Club3.1 mi
  • Parque Natural Tres Ríos3.2 mi
  • Muelle Navega3.3 mi
  • Parque 28 de julio3.7 mi
  • Playa principal de Playa del Carmen3.7 mi
  • Calle Quinta Avenida3.8 mi
  • Yucatek Divers3.9 mi
  • Aviario Xaman Ha4.4 mi
  • Playacar Golf Club5 mi
  • Playa Maroma6.7 mi
  • Parque Xplor7.8 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Essential information about Viceroy Riviera Maya

Low season


High season


Average price (weeknight)


Average price (weekend night)

Cheapest month to stay with an average 36% drop in price.
Most expensive month to stay with an average 81% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Viceroy Riviera Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Viceroy Riviera Maya

  • If you’re after a cheap room at Viceroy Riviera Maya, then you should consider staying during the low season. The cheapest deals can generally be found in July and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Viceroy Riviera Maya, plan to stay on a Friday or Wednesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Viceroy Riviera Maya was booked for on KAYAK in the last 2 weeks was $982, while the most expensive was $1,242.

FAQs when booking at Viceroy Riviera Maya

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

3.9 mi

Nearest Airport


Distance to airport

12.0 mi