Princess Family Club Riviera

The rooms at Family Club Grand Riviera Princess are designed to cater to the needs of families and are well-equipped with coffeemakers, plasma TVs, iPod docks, DVD players, and free WiFi. Some rooms have bunk beds that kids love to sleep in, deluxe rooms with hot tubs, rooms that are swim out, and rooms with balconies.

Family Club Grand Riviera Princess offers a buffet breakfast every morning and has 12 restaurants on the property, including seven a la carte restaurants, three buffet-style restaurants, a Grill Restaurant La Vaqueria, an Italian restaurant, a Mexican restaurant, a couple of snack places, a fondue restaurant, and an Asian restaurant.

Children will never be bored at Family Club Grand Riviera Princess as there are numerous activities, shows, playgrounds, a kid’s pool, and all sorts of water features to splash in and climb all over. The resort also offers a Teen Club lounge with various movies, video games, and table games.

The common areas at Family Club Grand Riviera Princess are very well maintained, and the staff is friendly. The resort has a gym, 15 pools, a nightclub, 19 bars, six tennis courts, a spa, and a water sports center.

Some guests have mentioned that the food at Family Club Grand Riviera Princess wasn't the best, and the buffet's food was cold at times. Additionally, the quality of the food at the buffet was average, and the nice restaurants required reservations, which some found hard to get.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

With 12 restaurants on the property, including a variety of cuisines and buffet options, guests appreciated the dining choices available. However, some mentioned that the quality of food in the buffet was average, while others found the a la carte restaurants to be quite nice.

Families with kids enjoyed the kid-friendly amenities such as the kids' pool, playgrounds, and the kids club. However, some guests noted that the kids' restaurant had subpar food and the kids swimming pool lacked a bar or food options.

The Teen Club lounge offers various entertainment options including movies, video games, and table games, providing a space for teenagers to enjoy and unwind.

While some guests loved the spacious and well-kept rooms, others experienced issues with cleanliness upon arrival. It may be beneficial to communicate any specific room preferences or concerns with the hotel in advance.

The hotel is conveniently located near various attractions such as El Camaleón Mayakoba Golf Club, Mamita's Beach Club, and Playa Maroma, offering opportunities for off-site exploration and activities.

Despite the hotel's claim of 24-hour room service, some guests reported that it was not available as stated, particularly in certain packages. It's advisable to clarify this service's availability before booking.

Several guests mentioned that the resort can get crowded, especially in common areas and during dining times. This is something to consider for those who prefer quieter and more secluded environments.

While many guests praised the friendly staff, some experienced slow or inadequate responses during emergencies or medical situations. It's important to be prepared for such scenarios and communicate any concerns promptly.

Although the hotel offers free parking, some guests recommended renting a car for off-site activities, as the beach is a bit far and the resort can be crowded.