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Very friendly and helpful staff
Warm friendly staff. Proximity to the centre of town and all activities. Good varied breakfast. Pleasant cool rooms. Parking a little difficult but helped by staff.
It wasn't touristy and just delightful in a homey kind of way. It has a nice European feeling to it and the staff/owners give it a personal touch.
Convenient central location;good staff attitude; excellent breakfast. Tricky access, even with detailed directions.
Cleanliness, space,and relaxing atmosphere.
There was nothing we did not like - we could not fault this hotel.
I liked being so close to the reason for the trip, namely the Sferisterio. The breakfast was excellent. I did not like the receptionist who had obviously forgotten that I had asked for single beds and she tried to make out it was my fault. She also insisted on speaking English although I spoke to her in Italian.
Very friendly and helpful staff team in a well-appointed hotel at a bargain rate.
A very good location for a hotel - in the heart of the old town. It's also easly reachable from the motorway. Stuff was very helpful. Nice and very inexpensive place. Try to arrive in the evening. It was a challenge to reach the hotel by car - brought us plenty of fun after we've succeeded though.
good location, clean and tidy with helpful staff Room very cold on arrival, had to ask for heating to be turned on. Only one pillow each on bed. No real desk surface space.
Wifi is fast.
very centrally located, helpful staff and facilities for secure car parking, clean and well equipped room
Good facilities. Clean. Character Centrality
very convenient location for my meetings at the university.... It was quiet on the 3rd floor and the staff was friendly and helpful It would have been great to have breakfast available on the 2nd floor patio.... the cellar was an uncheerful and crowded space.
Staff, breakfast service, free wi-fi, general comfort of room
Location was very convenient. Charming place to stay. Carrying luggage upstairs.
Very well situated hotel in the best part of the old walled town only 15 minutes walk from Sferisterio theatre and near restaurants and shops. Breakfast was a little too basic - poor continental
The hotel staff was very friendly and helpfull and spoke english really well! It is a new hotel and it shows, everything was very clean and even though it was just a 3 star hotel sort of modern. The breakfast wasn't much special, more local food would be nice.
+ Friendly staff, good location for touring in the region + stay between local people - Sometimes too noisy to sleep
Very friendly staff. Beautiful location in the center. Staff was doing an effort for everything. Advisable. Good value for money. The church sounds every half an hour.
Great location in a wonderful city. Excellent service by staff, also.
Location was central to where we wanted to tour. Too noisy from the local bar
Pleasant staff, good service, lovely location in a character town with easy accessibility to Macerata and its opera festival as well as the mountains of Marche. Excellent.