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|Value for money||6.9|
|Distance to city center||0.4 mi|
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The location and staff were friendly and helpful
The photos on the website helped me make a decision to book but when we arrived at the hotel it wasn't as advertised. The small dingy room they wanted to put us in was way overpriced at ZAR1280 per night though we were upgraded to a apartment but even this was a disappointment due to broken door handles, some lights not working and cleanliness was bad. The place is run down compared to the photos used to advertise it.
Bed was uncomfortable, no wifi in rooms and no way to relax at the end of the day, like to watch a little television.
The door of our room did not lock. Instead of immediately changing our room, they made us wait for them to try to fix it. They then twice claimed they fixed it, but with a simple turn of the handle, we showed it was not actually fixed and it still did not lock. There was also a 3"x3" hole at the bottom of the door. When we were leaving they tried to add an extra bill for breakfast. Firstly, this bill was never signed and it said explicitly on the menu that breakfast was included in the room rate. Secondly, I think this is a scam since the breakfast cost the same amount as our dinner the previous night which included 4 drinks. Having waved the scam bill for the men ahead of us in line, the proprietor then tried to intimidate my sister and I, not giving us the same courtesy of the men ahead of us in line. He finally caved when he realised my husband was on his way to reception. I think he is afraid of men and tries to bully women.
The Breakfast was great, with a variety to choose from. We had something different every morning. They were very accommodating with changing items to accommodate our diet. Having both breakfast and dinner included in our package was wonderful.
The pillows were not comfortable and the linen needs replacing, but overall the rooms are very nice.
Only issue was no tv reception whereas the other units had theirs working fine . Brought the matter up to reception but was no help at all .
Located in Ponta d'Ouro, Kaya Kweru Beach Lodge is by the ocean, a 1-minute drive from Ponta Do Oruo Market and 7 minutes from Signal Hill. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 125 reviews
Value for money
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Reviews about Kaya Kweru Beach Lodge
Most Popular Landmarks
- Ponta Do Oruo Market 0.4 mi
- Signal Hill 2.5 mi
- Malongane Park 3.7 mi
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