Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.4 "Excellent wellness & sports facilities."9.1 "
top-notch fitness area , thought 91%." -
9.1 "World class service."9.4 "94% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." 10.0 "100% found therestaurant service to be one of the best ." 8.6 "86% werehappy with the room service ." -
8.9 "Breakfast is good."7.8 "78% were
happy with the price of the breakfast ." -
8.9 "Very good internet connection."
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8.6 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 8.5 "Great parking , according to 85%." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 9.1 "Easily accessible by car , said 91%." 10.0 "Near to public transport , according to 100%." -
4.9 "Value below average."3.0 "The
price was too high for 70%."
Overall Rating
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9.3 "Awesome vibe."9.8 "98%
enjoyed the friendly atmosphere ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." -
8.8 "Breakfast is good."
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8.7 "Location is great."
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7.7 "Nice rooms."7.5 "75% said the
beds were comfortable ." 9.6 "96% thought theview was good ." 8.1 "81% thoughtrooms were spacious ." -
5.1 "Bar is ok."
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4.9 "Value below average."
Overall Rating
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9.2 "World class service."9.5 "95% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." -
8.9 "Breakfast is good."
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8.7 "Location is great."
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6.9 "Rooms are ok."
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5.8 "Average cleanliness."
Overall Rating
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9.1 "World class service."
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8.4 "Location is great."
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7.9 "Tasty food."
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7.7 "Nice rooms."
Overall Rating
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8.8 "Location is great."
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8.7 "Great service."9.0 "90% found the
staff to be very friendly ." -
8.4 "Breakfast is good."
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7.7 "Nice rooms."
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7.4 "Tasty food."
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4.5 "Value below average."
Recent reviews
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- Negative
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10.0review from
I stay at Hyatt Trinidad very often and from the first time til now, the service went from great to the best ever in Trinidad. At Hyatt Trinidad you get the best service from entrance, then you check in and the staff behind the counters are perfect. So, from the bell boys at the front to the check in staff and the house keepers, one word, AMAZING! This time around, I got the best service ever from Triciah. She was beyond perfect and should be awarded "Employee of the Year". She assisted us from check in to getting to our room. I also had a housekeeper who I swear was my own personally. Wish I had her name because she too deserves to be highlighted. The staff at the buffet deserved all my change for tips. I never received such over the top customer service Trinidad. When I'm at Hyatt Trinidad, I am welcomed with the greatest warmth ever. I wish Hyatt Trinidad would go around the island and teach other businesses what customer service is truly about. Absolutely nothing
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10.0review from
Great views and facilities Parking on the higher levels was annoying
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10.0review from
I stay at Hyatt Trinidad very often and from the first time til now, the service went from great to the best ever in Trinidad. At Hyatt Trinidad you get the best service from entrance, then you check in and the staff behind the counters are perfect. So, from the bell boys at the front to the check in staff and the house keepers, one word, AMAZING! This time around, I got the best service ever from Triciah. She was beyond perfect and should be awarded "Employee of the Year". She assisted us from check in to getting to our room. I also had a housekeeper who I swear was my own personally. Wish I had her name because she too deserves to be highlighted. The staff at the buffet deserved all my change for tips. I never received such over the top customer service Trinidad. When I'm at Hyatt Trinidad, I am welcomed with the greatest warmth ever. I wish Hyatt Trinidad would go around the island and teach other businesses what customer service is truly about. Absolutely nothing
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10.0review from
Great views and facilities Parking on the higher levels was annoying
