Pros (+) Location and breakfast
Cons (-) Older hotel, also was questioned by front desk when requesting additional pillows and blanket
4 stars
Kapok Hotel
16-18 Cotton Hill St Clair, Port of Spain, Trinidad and Tobago
Port of Spain, Trinidad and Tobago
See location+1 868 622 5765Photos of Kapok Hotel
Overview
Boasting an outdoor pool and free Wi-Fi, Kapok Hotel is situated in Port of Spain and provides comfortable accommodation. It also features a sun deck, a 24-hour business centre and an express check-in and check-out feature.
There are a range of amenities on offer to those staying at the hotel, such as a currency exchange, a 24-hour reception and laundry facilities. A fitness center is available to guests wanting to keep up their exercise regimes while away.
Equipped to ensure a comfortable stay, rooms at Kapok Hotel have a refrigerator, a flat-screen TV and a coffee maker. All offer a sofa bed, an in-room closet and a private bathroom.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably based for those who want to stay close by for a meal.
The hotel enjoys a superb location, allowing guests easy access to a range of popular sights and attractions. Piarco International Airport is a 45-minute drive away.
Latest deals for Kapok Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Kapok Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Things to do
- Gift shop
- Hiking
- Eco tourism
- Board games/puzzles
- Golf
Media and entertainment
- Radio
- Cable or satellite TV
- TV
- Smartphone dock
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
General
- Seating area
- Interconnected room(s) available
- Telephone
- Storage available
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
Pool and spa
- Saltwater pool
- Massage
- Outdoor pool
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
Bathroom
- Shower
- Hairdryer
- Private bathroom
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Kapok Hotel
8.1
Very good
672 verified ratings
Wonderful
274
Very good
158
Good
127
Okay
57
Fair
33
Mediocre
8
Poor
15
Summary of reviews
Guests say
Guests appreciated the excellent service and cleanliness of the hotel, with many praising the staff for being friendly and accommodating. However, several reviews mentioned significant noise issues due to the hotel's location on a busy road, which detracted from the overall experience. Some guests also noted concerns about the hotel's age and the need for better soundproofing.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
39 reviews
9.2 out of 10
2 reviews
All reviews
Pros (+) Stay at Kspok was a breeze. From check in to checkout was seamless. Staff was very helpful and professional. Access to recreation and urban areas ideal.
Cons (-) Only drawback, isles were a little narrow.
Pros (+) I was only at the Kapok for one nite and booked last minute and I couldn't have had a better experience at Kapok. When I arrived, they were warm and welcoming and gave me a complimentary upgrade to a King-sized bed. I slept diagonally and like a baby. the next morning I had a meeting at noon and they happily gave me an xtra hour so I could take my meeting in private and then check out at 1. there ...
Cons (-) wish I could have stayed longer!
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Kapok Hotel is fantastic, with a great selection and delicious options. The staff in the dining room are charming, and there are both cooked and continental choices available.
How is the cleanliness of the hotel's pool and spa area?
Some guests have mentioned that the pool area needs improvement, with concerns about cleanliness and green algae building up. However, others have found the pool to be lovely and perfect for a quick swim.
What are the staff like at Kapok Hotel?
The staff at Kapok Hotel are described as very friendly, helpful, and accommodating. Some guests have had delightful experiences with the warm and courteous staff.
Is the hotel's location convenient and safe?
The location of Kapok Hotel is perfect, clean, and in a very safe area. Guests have also found the staff to be helpful, and the pool area is described as lovely.
What are the common concerns about the hotel's rooms?
Some guests have mentioned concerns about the size of the rooms and bathrooms, as well as issues with the air conditioning. Additionally, there have been comments about outdated furniture and noise from the main road.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room at the Back
Request a room at the back of the hotel to avoid traffic noise from the busy highway in front, as some guests found it disruptive.
Explore Nearby Attractions
Take advantage of the hotel's perfect location by visiting nearby attractions such as Stollmeyer's Castle, Emperor Valley Zoo, and the Royal Botanical Gardens, all within walking distance.
Consider Room Size
If space is a priority, consider that some guests found the rooms to be small, so it may be worth inquiring about room size when booking.
Enjoy the Breakfast
Indulge in the fantastic breakfast with a variety of options, including cooked and continental dishes, as praised by many guests.
Check the Pool Conditions
Before planning a swim, inquire about the pool conditions, as a few guests mentioned issues with cleanliness and algae buildup.
Request a Balcony
If you enjoy scenic views, consider requesting a room with a balcony, as some guests found the view from their rooms to be excellent.
Be Mindful of Noise
Be aware that some rooms may be noisy due to their proximity to the main road, as mentioned by a few guests, so it's advisable to inquire about room location preferences.
Take Advantage of the Gym
Make use of the well-equipped gym for a good workout, as several guests found the gym facilities to be good.
Consider Room Amenities
If you have specific preferences, check the room amenities, as a few guests mentioned issues with the AC and bathroom size, while others praised the cleanliness and comfort.
Plan Special Celebrations
If you have a special occasion, such as an anniversary, inform the staff in advance, as they may arrange special decorations and complimentary treats, as experienced by some guests.
Location
16-18 Cotton Hill St Clair, Port of Spain
What's nearby
- Stollmeyer's Castle282 yd
- Emperor Valley Zoo320 yd
- Magnificent Seven Houses0.3 mi
- Royal Botanical Gardens0.3 mi
- President's House0.4 mi
- Queen's Park Oval0.5 mi
- Queen's Park Savanah0.5 mi
- Queen's Hall0.6 mi
- Long Circular Mall0.7 mi
- National Museum and Art Gallery1 mi
- Adam Smith Square1.1 mi
- Hasely Crawford Stadium1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Kapok Hotel
Low season | March |
|---|---|
High season | February |
Average price (weeknight) | $187 |
Average price (weekend night) | $181 |
When to book a room at Kapok Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Port of SpainGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Port of Spain Piarco Intl |
Distance to airport | 13.5 mi |
Everything you need to know for your stay in Port of Spain
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