Guest reviews of Gran Hotel Puente Colgante
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "Terrific location."10.0 "
Easily accessible by car , said 100%." 10.0 "100%liked the proximity to sightseeing ." 9.7 "Near to public transport , according to 97%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%appreciated the closeness to the beach ." -
7.9 "Good service."9.0 "90% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 8.0 "80% thought theservice was very professional ." -
5.3 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." -
5.0 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
4.4 "Breakfast is below average."0.9 "91% said the
breakfast was too expensive ." -
4.3 "Value below average."0.9 "91% said the
breakfast was too expensive ." -
3.7 "Vibe wasn't good."2.3 "77%
criticized the unstylish hotel ." 4.7 "53%didn't like the unstylish hotel ." 3.3 "67%criticized the plain hotel ." -
2.9 "Generally quite dirty."3.8 "62% said
rooms were dirty ." 1.9 "81% thoughtit was rather dirty ." 2.0 "80% said thebathroom was dirty ."
Overall Rating
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8.9 "Location is great."10.0 "
Easily accessible by car , said 100%." 10.0 "100%liked the proximity to sightseeing ." 9.8 "Near to public transport , according to 98%." 10.0 "100% thought it waseasy to get to the train station ." -
8.3 "Bar is amazing."
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7.7 "Good service."8.9 "89% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." -
5.2 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
5.1 "Rooms are ok."6.1 "Only 61% said
rooms were big enough ." -
5.0 "Average amenities."4.6 "54% thought the
building wasn't nice ." -
4.4 "Breakfast is below average."1.1 "89% said the
breakfast was too expensive ." -
4.1 "Value below average."1.1 "89% said the
breakfast was too expensive ." -
3.1 "Horrible vibe."2.1 "79%
criticized the unstylish hotel ." 4.4 "56%didn't like the unstylish hotel ." -
2.5 "Generally quite dirty."3.3 "67% said
rooms were dirty ." 1.7 "83% thoughtit was rather dirty ." 1.9 "81% said thebathroom was dirty ."
Overall Rating
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9.0 "Terrific location."
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7.8 "Good service."9.2 "92% found the
staff to be very friendly ." -
5.3 "Rooms are ok."
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4.6 "Value below average."
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4.5 "Breakfast is below average."
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3.0 "Generally quite dirty."3.8 "62% said
rooms were dirty ."
Overall Rating
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9.2 "Terrific location."
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8.4 "Bar is amazing."
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7.8 "Good service."8.8 "88% found the
staff to be very friendly ." -
6.1 "Food is average."
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5.2 "Rooms are ok."
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4.2 "Value below average."
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4.2 "Breakfast is below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
The hotel offered a package including tickets to the Guggenheim Museum. Also, for an additional fee, there is secure on-site parking (we required this). The accommodation was comfortable, with air-conditioning, 'fridge and hairdryer in the bathroom. Hotel is situated on the riverside, near the hanging bridge and the old town, and thre were nearby bars where we found food and drink. As we visited Bilbao on a Sunday, nothing was open (except the Guggenheim Museum).
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5.3review from
Location and friendly staff No food service in restaurant because of private party
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8.0review from
Central, comfortable and pleasant.
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5.3review from
Location very close to the Bilbao Ferry Being in a room above a Disco/Function, that kept us awake until 2.00 a.m.. This hotel needs to decide which market it is. The Ferry or Functions, the two don't mix!
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6.0review from
Staff ,position of hotel rooms, easy to reach Bilbao. Price of food in Resturant a bit high
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3.6review from
Underground parking was most useful, but a bit expensive for one night. Impossible to eat in smoke filled bar, absolutely stank, you must lose a lot of business from non-smokers, (ie. The majority). Spain needs to enforce the smoking law, send them outside in the rain!
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6.8review from
Location handy to ferry port. The location by the docks was very pleasant and hotel set in pleasant surroundings.
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8.0review from
Everything about the hotel, the staff, accommodation, parking facilities and the fact that it was close to the ferry was everything we needed and would definitely book into the hotel again.
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8.0review from
Helpfulness of staff Huge underground car park was useful, but it was dark and there was no disabled access to lower floor.
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6.8review from
The bar of the hotel was a good alternative to the restaurant, for breakfast and dinner.
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8.0review from
Central, comfortable and pleasant.
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8.0review from
Everything about the hotel, the staff, accommodation, parking facilities and the fact that it was close to the ferry was everything we needed and would definitely book into the hotel again.
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8.0review from
Helpfulness of staff Huge underground car park was useful, but it was dark and there was no disabled access to lower floor.
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6.0review from
The hotel offered a package including tickets to the Guggenheim Museum. Also, for an additional fee, there is secure on-site parking (we required this). The accommodation was comfortable, with air-conditioning, 'fridge and hairdryer in the bathroom. Hotel is situated on the riverside, near the hanging bridge and the old town, and thre were nearby bars where we found food and drink. As we visited Bilbao on a Sunday, nothing was open (except the Guggenheim Museum).
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5.3review from
Location and friendly staff No food service in restaurant because of private party
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5.3review from
Location very close to the Bilbao Ferry Being in a room above a Disco/Function, that kept us awake until 2.00 a.m.. This hotel needs to decide which market it is. The Ferry or Functions, the two don't mix!
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6.0review from
Staff ,position of hotel rooms, easy to reach Bilbao. Price of food in Resturant a bit high
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3.6review from
Underground parking was most useful, but a bit expensive for one night. Impossible to eat in smoke filled bar, absolutely stank, you must lose a lot of business from non-smokers, (ie. The majority). Spain needs to enforce the smoking law, send them outside in the rain!
