NEVER FLY TAP
Cons: We flew from MAS to MAD via LIS. The first flight was delayed sfor 3 hours o we had to stay overnight. It took the stuff over 1 hour to finally get us out of the arrival gate and the hotel was 30 mins away from the airport. Plus, we can't get our bags or anything, meaning we had to wear the same clothes for over 36 hrs in the humid and hot weather. TAP stuff gave us the first flight boarding pass and told us to be in the hotel lobby at 5:30, and they will pick us up and get us to the airport to catch our flight. Next morning, we Got picked up, and when we get to the check in counter, they told us the flight is already closed and we have been rebooked for the flight 3 hours later. We followed all the directions, got up at 4, and ended up waiting in the airport for another 4 hours (4.5 yesterday) miserably. If you are gonna to rebook us for a later flight, at least let us take some rest... On what earth an airplane company can operate like this irresponsibly?
If you reapect your time, seriously, NEVER FLY TAP.