Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "World class service."9.8 "98% found the
staff to be very friendly ." 10.0 "Housekeeping was great , according to 100%." 10.0 "100% thought theservice was very professional ." -
9.8 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
8.8 "Very good internet connection."8.5 "85% said the
wifi quality was great ." -
8.6 "Generally very clean."8.3 "83% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.2 "Breakfast is good."
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4.2 "Bad amenities."4.2 "58% thought the
building wasn't nice ."
Overall Rating
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9.8 "Terrific location."
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9.7 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.4 "Generally very clean."8.0 "80% said
rooms were clean ." -
8.2 "Breakfast is good."
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7.4 "High comfort."8.6 "86% said the
beds were comfortable ." 8.3 "83% thought it waspleasantly quiet ." -
6.9 "Rooms are ok."
Overall Rating
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6.7 "Average comfort."
Overall Rating
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9.8 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
9.0 "Internet works perfectly."
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8.8 "Generally very clean."8.6 "86% said
rooms were clean ." -
8.2 "Breakfast is good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
The people were nice. It is very close to the Porta Serraglio train station. The room was clean. It was very noisy in the breakfast time. Internet connection was not good.
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8.0review from
Very good, well-run small hotel in excellent location - five minutes from the nearest station; five minute walk into central Prato. Very good manager, Simon, who was very pleasant, patient, helpful, and efficient. Very good customer service. Lovely breakfast/dining room. Good value for money. Space was a little tight in the single room and ensuite, and equipment in the room was basic, but it was OK.
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6.0review from
Friendly, accommodating staff, close to the small train station, nice breakfast room with great pastries. Very small bathroom with teh toiulet tucked in the corner, no lift.
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6.7review from
Clean room, bathroom small but okay, hotel is situated a bit out of the city center but certainly on walking distance (Prato is not that big), kind staff. Conclusion: good quality for the price, to be recommended. I missed fresh bread (only packed stuff or toast) and fruits on the breakfast buffet.
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7.3review from
Well the personal was very nice,the room was clean,and the location of the hotel is very good,5 minutes from the historical centre.I recomand this hotel really. no
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8.0review from
Friendly, personal service. Excellent location - it seemed to us that Prato was like Florence without the tourists! The conference centre in Prato was the Monash Centre and this is easily accessable from the Toscana. The room was quiet and had a great air conditioner which kept it cool in the heat of summer.
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3.2review from
The brekfest is not so good . Only one white bred is fresh, other food is inside paper or plastic box
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6.0review from
lovely hotel in lovely convient location The Breakfast was all processed food with very little choice to the point not even fresh bread!!Coffee good
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7.6review from
The staff were very friendly and helpful. I felt safe as a single woman traveling alone One comment about the Toscana and other Hotels is that the beds are very hard and for me uncomfortable
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7.2review from
The staff was very nice, helped us to find good restaurants (pizzeria Don Quijote - great!!). Huge Capuccino in the morning - perfect start for a day.
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8.0review from
Very good, well-run small hotel in excellent location - five minutes from the nearest station; five minute walk into central Prato. Very good manager, Simon, who was very pleasant, patient, helpful, and efficient. Very good customer service. Lovely breakfast/dining room. Good value for money. Space was a little tight in the single room and ensuite, and equipment in the room was basic, but it was OK.
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8.0review from
Friendly, personal service. Excellent location - it seemed to us that Prato was like Florence without the tourists! The conference centre in Prato was the Monash Centre and this is easily accessable from the Toscana. The room was quiet and had a great air conditioner which kept it cool in the heat of summer.
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6.7review from
Clean room, bathroom small but okay, hotel is situated a bit out of the city center but certainly on walking distance (Prato is not that big), kind staff. Conclusion: good quality for the price, to be recommended. I missed fresh bread (only packed stuff or toast) and fruits on the breakfast buffet.
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7.3review from
Well the personal was very nice,the room was clean,and the location of the hotel is very good,5 minutes from the historical centre.I recomand this hotel really. no
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7.6review from
The staff were very friendly and helpful. I felt safe as a single woman traveling alone One comment about the Toscana and other Hotels is that the beds are very hard and for me uncomfortable
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7.2review from
The staff was very nice, helped us to find good restaurants (pizzeria Don Quijote - great!!). Huge Capuccino in the morning - perfect start for a day.
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6.0review from
The people were nice. It is very close to the Porta Serraglio train station. The room was clean. It was very noisy in the breakfast time. Internet connection was not good.
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6.0review from
Friendly, accommodating staff, close to the small train station, nice breakfast room with great pastries. Very small bathroom with teh toiulet tucked in the corner, no lift.
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3.2review from
The brekfest is not so good . Only one white bred is fresh, other food is inside paper or plastic box
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6.0review from
lovely hotel in lovely convient location The Breakfast was all processed food with very little choice to the point not even fresh bread!!Coffee good
