Find Cheap Flights to Florence Peretola

The breakfast served in the route Abuja to Heathrow was very hot and tasty. The hostesses were great. Good service overall

Nothing

The crews are ok

The seats are not too comfortable

Flight was delayed over 2 hours. They don't announce anything on the speaker to keep you informed so we almost missed the flight altogether The vouchers they gave us for our wait weren't offered until just before boarding so we spent cash and never used the vouchers.

Flight arrived on time. f

Food was for pay and no entertainment.

flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!

90 minute delay on a 110 minute flight!

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Food was rather boring, but a nice gesture. Paying for in flight entertainment was not expected. Crew was hospitable, but naggy at times.

The seats were unbearable. I have flown an international flight before and it wasn't nearly as uncomfortable as this flight was. You people purposely make coach unbearable so that we pretty much have to suck it up and pay the extra money to fly in the better section where when I flew in Lufthansa it was comfy and I had no problems. I will NEVER fly with condor again after this trip. You are a pathetic excuse for an airline

Not friendly stuarders..

They had a snack even on such a short redeye flight!

No vegetarian snack option though.

It got cancelled

Can elled

Nothing stands out. I am overwhelmed by the mediocrity.

Nothing stands out. This was a commuter flight, which means no leg room, no space, and no frills.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

Timeliness, cleanliness, friendly crew and personnel.

The boarding area staff were extremely helpful and immediately got me on an SAS flight to Heathrow to connect to a United Airlines flight to SFO. They also rushed my suitcase directly through to United.

That I didn't get a chance to actually fly on AirBerlin!

Left on time with no delays.

Delayed in airplane upon landing in Rome. Barely enough time for connecting flight.

Uncomfortable seats, mine had a giant metal box under the seat in front of me, so unable to properly place feet for a 9 hr flight. Flight attendants were blind when anyone needed attention.

We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us

I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!

I arrived at the airport and learned that my flight was canceled. After waiting in line for over an hour, the agent rebooked my flights, with a five hour delay (originally supposed to arrive at 4:55 pm, now arriving at 10:30 pm). I requested some sort of compensation, such as good vouchers, but was denied.

We found out that Air Berlin cancelled our flight without announcing it nor telling us. We had to ask the info desk on what was going on.

The plane was well equipped and clean. Despite handing out initiallly headphones that were not compatible with the system, the entertainment system was a good one (and they found correct headphones.. what a disorganized airline!).

This was a second leg on a trip, but when trying to check in on line I was told that this segment did not exist: I did not have a confirmed flight. (This was through their partner Etihad!) Phone conversation with the Alitalia agent was abusive: I was scolded for trying to seek help from Alitalia. It was not their fault. I am tired of the non-functioning on-line/registration system of Alitalia.

on time and reliable.

Some crew are not very happy to served clients. They just do their job to earn their livings but they have no service mind. It is absurd that we had to thank them and got no response back. Does Alitalia start hiring robots? Unlike Etihad, Alitalia needs a huge room of improvement for customer service. Very poor service. We will not fly Alitalia again.

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...