Chez Waffle Hotel

The hotel is located in a dead-end street in an expat town, facing the marina and offering natural and small regular pools. Additionally, there is a waffle house downstairs for breakfast, and the beach is just across the street. The central square features dolphins, which is super exciting for kids.

Some guests have mentioned that the pillows are hard, and there were complaints about the lack of drink facilities and no sunbeds or seating area by the pool.

The hotel allows check-in anytime after 2:00 PM, and guests can check out anytime before 12:00 PM.

The restaurant is exceptional for breakfast/brunch, offering a wide assortment of restaurants close by the Dolphinarium where guests can watch the dolphins while they eat. Additionally, there is a waffle house downstairs for breakfast.

Some guests have expressed concerns about the limited reception opening time, with no one available after 4 PM. Additionally, there were issues with the wrong room number and access code for the lockbox, resulting in delayed access to the room.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the natural pool or the sea channel comes highly recommended.

To avoid crowds and high prices, consider visiting in April, which is the low season for the area.

The hotel is conveniently located near several attractions, including Omni Beach, CEDAM Museum, Puerto Aventuras Marina, and Dolphin Discovery. Take advantage of these nearby attractions to enhance your stay.

Some guests found the rooms to be dated and not as depicted on the website. It may be beneficial to request updated room photos or specific room details before making a reservation.

Guests enjoyed the small natural pool by the sea channel, highlighting it as a unique and enjoyable feature of the hotel.

The reception has limited opening hours, and some guests experienced issues with check-in. It's advisable to confirm the check-in process and ensure that you have the correct access information before arrival.

Since the hotel is on a side street, renting bikes or a golf cart is recommended for exploring the town and nearby areas. However, note that there are no bikes available for guests at the hotel.

Guests praised the exceptional breakfast at the hotel restaurant, and there is a wide assortment of restaurants close by. However, be aware that the images of the swimming areas may not fully align with the actual experience.

Some guests reported issues with missing items from their rooms. It's advisable to take precautions with valuable belongings and communicate any concerns to the hotel staff.

Some guests experienced issues with room cleanliness, lack of drink facilities, and disruptions from loud music. It's recommended to communicate any concerns promptly to the hotel staff for resolution.