Basics
General
Services and conveniences
Dining
Accessibility and suitability
Bathroom
Health and safety
Media and entertainment
Laundry
Parking and transportation
Workspace
Pool
Outdoor
Bedroom
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers complimentary breakfast, a restaurant, and a bar/lounge. Guests have praised the good quality of the hotel meals.
Are there any concerns about the hotel's dining options?
Some guests have expressed concerns about the variety of food and the slow restaurant service.
What are the main amenities offered by the hotel?
The hotel provides an indoor pool, fitness center, and a business center. Additionally, guests can enjoy the convenience of wake-up service, concierge service, and room service.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being very clean and beautiful. However, some have mentioned concerns about the cleanliness of the swimming pool water and the need for more towels and toiletries in the rooms.
Is there any feedback about the hotel's staff and customer service?
While some guests have highlighted the friendly and helpful staff, others have expressed concerns about unfriendly front desk service and the need for additional staff to improve service quality.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room on a Higher Floor
Several guests recommended requesting a room on a higher floor to avoid noise from ongoing construction and to enjoy better views.
Consider Bringing Your Own Toiletries
Some guests mentioned that the hotel did not provide enough toiletries for the number of guests in the room, so it might be helpful to bring your own to ensure you have enough.
Check for Renovations
As the hotel is undergoing renovations, it's advisable to check the status of the renovations before booking to ensure they won't impact your stay.
Explore Nearby Attractions
Take advantage of the hotel's location by visiting nearby attractions such as Museo Antonio Felmer, Puerto Montt Cathedral, and Plaza de Armas, all within walking distance.
Request a Room with a Bath
If you prefer a room with a bath, consider requesting an upgrade to ensure you have the amenities you desire.
Be Mindful of Breakfast Options
Some guests found the breakfast options limited, so it's worth considering nearby dining alternatives for a more varied breakfast experience.
Inquire About Room Heating
If you are sensitive to cold temperatures, it's advisable to inquire about room heating options, especially during the low season in May.
Plan for Transportation
If you plan to explore attractions further afield, consider arranging transportation through the hotel's airport shuttle service or utilizing the nearby private parking for your own vehicle.
Utilize the Business Center
For guests traveling for work, the hotel's business center and fax/photocopying services can be convenient for any business needs during your stay.
Check for Currency Exchange Services
If you require currency exchange, the hotel offers this service on-site, providing added convenience for international travelers.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | March | $95 | $96 |
Cheapest month to stay with an average 15% drop in price. | Most expensive month to stay with an average 24% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 0.3 mi | Puerto Montt El Tepual | 8.3 mi |