Cons (-) Really wish the restaurants were air conditioned, we were uncomfortably at dinner. But we were there during a very hot week.
5 stars
Dreams Sapphire Resort & Spa
Super Manzana 11, Manzana 9, Lote 10, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 872 8383Photos of Dreams Sapphire Resort & Spa
Overview
Now Sapphire Riviera is an upscale all-inclusive beachfront resort offering a luxury experience in dreamy Cancun, Mexico. Its vibrant tropical setting right on a white-sand beach with sparkling turquoise waters, combined with its high-end facilities, make it the perfect place for a couples getaway, a family vacation, or a destination wedding.
Modern rooms with sophisticated, tropical-inspired decor are airy, spacious, and chic. Suites include a private balcony, spacious bathroom and shower, luxury bath amenities, 24-hour room service, complimentary mini-bar, unlimited wifi, a flat screen television, alarm clock with iPod docking station, air-conditioning, ceiling fan, coffee and tea maker, marble floors, sofa, and a hair-dryer. Rooms have stunning ocean views and premier rooms feature an extra-spacious private terrace with whirlpool and Club privileges. Rooms are pet friendly.
During their stay at Now Sapphire Riviera Cancun, guests can relax by the pools, utilize the lounging areas on the soft white-sand beach, take part in a traditional Temazcal ceremony, kayak, go snorkeling or deep sea diving, use the golf courses, and explore the Riviera Maya. Special activities for kids can be arranged.
At this all-inclusive hotel, guests receive unlimited access to the many onsite a la carte restaurants. Bluewater Grill serves up grilled favorites, Cibu offers delicious Mediterranean Cuisine, Coco Cafe serves premium coffee and deli treats, Fresco’s menu has a mouth-watering selection of Mexican dishes, Lemongrass offers Asian cuisine, Market Cafe serves an international buffet, and Paramour specializes in authentic French Fare. Guests have access to complimentary unlimited top-shelf spirits at any of the onsite bars and lounges.
Latest deals for Dreams Sapphire Resort & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Dreams Sapphire Resort & Spa
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Water slide
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Darts
- Scuba diving
- Archery
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
- Basketball court
- Foosball table
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness center
- Pool bar
- Sauna
- Water slide
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Dreams Sapphire Resort & Spa
8.4
Very good
713 verified ratings
Wonderful
379
Very good
112
Good
84
Okay
42
Fair
32
Mediocre
26
Poor
38
Summary of reviews
Pros (+)
Cons (-)
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
350 reviews
6.5 out of 10
36 reviews
9.2 out of 10
5 reviews
9.2 out of 10
3 reviews
All reviews
Pros (+) The pool and grounds are beautiful with attention to small details that make the difference. The staff was always attentive and responsive. The preferred club provided a nice air conditioned location for our family to congregate. Buffet was ok and the sit-down restaurants were good to very good.
Cons (-) The buffet and Mexican restaurants can be sweltering hot. We had some mosquito problems in our room. This year there is a terrible seaweed problem all up and down the coast making the beaches undesirable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Dreams Sapphire Resort & Spa?
Guests at Dreams Sapphire Resort & Spa have unlimited access to a variety of onsite a la carte restaurants, including Bluewater Grill, Cibu, Coco Cafe, Fresco, Lemongrass, Market Cafe, and Paramour, offering a diverse selection of international cuisines and premium coffee and deli treats.
What activities are available for kids at the resort?
The resort offers special activities for kids, including a kids club, indoor play area, outdoor play equipment, kids' buffet, and complimentary breakfast, ensuring a fun and engaging experience for young guests.
What are some nearby attractions to visit during a stay at Dreams Sapphire Resort & Spa?
Nearby attractions include Crococun Zoo, Puerto Morelos Lighthouse, Puerto Morelos Town Square, Arrecife de Puerto Morelos National Park, Dr. Alfredo Barrera Marin Botanical Garden, and various golf clubs and adventure parks, providing guests with a range of options for exploration and entertainment.
How is the cleanliness and housekeeping at Dreams Sapphire Resort & Spa?
Guests have praised the resort for its cleanliness, with daily housekeeping, enhanced cleaning protocols, and high standards of hygiene, ensuring a comfortable and well-maintained environment throughout their stay.
What are the best times to visit Dreams Sapphire Resort & Spa?
The high season at Dreams Sapphire Resort & Spa is in December, offering an ideal time for a luxurious beachfront experience. However, guests may want to consider the low season in October for potential cost savings and fewer crowds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Preferred Club Access
Guests who availed the Preferred Club services found it to be worth the extra cost, citing benefits such as private check-in, upgraded amenities, and access to exclusive areas.
Be Mindful of Seaweed Conditions
Some guests reported issues with seaweed on the beach, so it's advisable to check the seaweed conditions during the intended visit time.
Plan Dining Reservations
Guests suggested making dining reservations in advance, especially for the a la carte restaurants, to avoid long wait times.
Pack Insect Repellent
A few guests mentioned encountering mosquitoes, so it's advisable to pack and use insect repellent, especially during outdoor activities.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Crococun Zoo, Puerto Morelos Lighthouse, and Arrecife de Puerto Morelos National Park for off-site excursions.
Utilize Kids Club Facilities
Families with children can make the most of the kids club, as several guests praised the activities and entertainment provided for kids.
Check for Ongoing Renovations
Some guests mentioned ongoing construction and renovations, so it's advisable to inquire about any potential disruptions during the stay.
Consider All-Inclusive Benefits
Guests appreciated the all-inclusive nature of the resort, highlighting the unlimited access to onsite restaurants and top-shelf spirits.
Engage with VIP Concierge
Guests who interacted with the VIP concierge, such as Victoria, had positive experiences and received assistance with booking excursions and transportation.
Location
Super Manzana 11, Manzana 9, Lote 10, 77580 Puerto Morelos, Quintana Roo
What's nearby
- Crococun Zoo1.3 mi
- Puerto Morelos Lighthouse2.2 mi
- Puerto Morelos Town Square2.3 mi
- Arrecife de Puerto Morelos National Park3.2 mi
- Dr. Alfredo Barrera Marin Botanical Garden3.4 mi
- Bonanza Ranch7.9 mi
- Playa Paraiso Golf Club10.6 mi
- Parque Cenote Las Mojarras11.7 mi
- Selvatica Adventure Kingdom13.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Dreams Sapphire Resort & Spa
Low season | August |
|---|---|
High season | March |
Average price (weeknight) | $370 |
Average price (weekend night) | $376 |
When to book a room at Dreams Sapphire Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Dreams Sapphire Resort & Spa
FAQs when booking at Dreams Sapphire Resort & Spa
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto MorelosGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 2.2 mi |
Nearest Airport | Cancun |
Distance to airport | 10.9 mi |
Everything you need to know for your stay in Puerto Morelos
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