Hotel Paraiso

The hotel buffet offers a variety of options including omelettes, scrambled or over easy eggs, chilly meat, chilaquiles, yogurt, fruit, fruit drinks, coffee, and other Mexican food items. The restaurant staff provide great customer service.

Some guests mentioned concerns about the cleanliness of the rooms, including stained sheets, a bathroom with a bad smell, and a shower that leaked onto the floor. It's important to note that some guests had positive experiences with clean rooms and property, visible security, and responsive staff.

Several guests mentioned that the beds were uncomfortable, with some describing the mattress as hard as a rock. However, others found the beds to be comfortable and the rooms clean.

Many guests praised the staff for being friendly, helpful, and providing great customer service. However, a few guests expressed concerns about the attitude of the office staff.

The hotel offers ample parking, which was appreciated by many guests. However, some guests mentioned concerns about the cleanliness of the pool and the need for more towels.

Some guests recommended requesting a room away from the center patio to avoid exterior noise, especially from trucks running all night.

The hotel is conveniently located near Playa Bonita Beach, Malecon Fish & Shrimp Market, Playa Mirador, and Playa Hermosa, making it easy to explore these attractions.

The hotel offers an all-inclusive buffet with omelettes, scrambled or over easy eggs, chilly meat, chilaquiles, yogurt, fruit, fruit drinks, coffee, and other Mexican food items for $14. However, some guests mentioned that the price at the buffet has tripled, affecting their overall experience.

Several guests reported weak or non-functional Wi-Fi signals, with some mentioning that the internet was not available inside the rooms but only outside.

Guests noted that the hotel experienced noise disturbances, particularly from partying baseball teams and construction workers, impacting the quality of sleep.

Multiple guests reported issues with cleanliness, such as stained sheets, unclean bathrooms, and a pool that was not cleaned daily.

While some guests praised the friendly and helpful staff, others mentioned encountering unresponsive or unhelpful receptionists and maintenance personnel.

Several guests expressed disappointment at the lack of in-room amenities such as a refrigerator, microwave, and coffee/tea, as well as issues with TV remotes and small TVs.

Feedback regarding the pool varied, with some guests enjoying the pool but others expressing dissatisfaction due to cleanliness issues and disruptive cleaning activities during pool hours.

While some guests felt safe and appreciated the visible security, others reported concerns about the functionality of room locks and the behavior of other guests.