Overview

Pesona Alam Resort & Spa
Top Family Hotel

Jalan Taman Safari No. 101 Kp. Baru Tegal. Desa Cibeureum, Cisarua, Bogor, Puncak 16750, Indonesia
+62 251 821 7111

Call

+62 251 821 7111

Overall guest ratings

8.8/10 Excellent
Based on 4,430 reviews

Review highlights

  • 9.1
  • 8.5
  • 4.6
  • 4.0

Good to know

  • Friendly atmosphere
  • Clean hotel facilities
  • Great view

Nearby

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    About

    When visiting Cisarua, Pesona Alam Resort & Spa is a great choice to consider. Guests can indulge in massages, and The Banyan All Day Dining serves international cuisine. An outdoor pool and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like bathrobes and slippers.

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    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Child pool
    • Tennis
    • Coffee shop
    • Safe
    • Airport shuttle
    • Washer/dryer available in-room
    • Business center
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 4,430 reviews
    • 9.1 "Terrific location."
      8.0 "80% enjoyed the restaurants & bars nearby."
    • 8.5 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      8.4 "84% found the grounds to be nice."
      9.2 "92% thought the architecture was beautiful."
      8.5 "85% said the facilities were very new."
      7.8 "78% enjoyed the lobby entrance."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "Housekeeping was great, according to 87%."
      9.0 "Hotel security was great, thought 90%."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      7.6 "76% said rooms were clean."
      9.3 "93% enjoyed the balcony."
    • 6.6 "Breakfast is mediocre."
    • 4.6 "Pool is below average."
    • 4.0 "Not very comfortable."
      2.5 "75% said rooms were small."
      4.3 "Air conditioning was criticized by 57%."
      1.0 "90% criticized the small bathroom."
    • 3.8 "Value below average."
      1.1 "The price was too high for 89%."
      1.1 "89% said the breakfast was too expensive."
    • 1.7 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 1,284 reviews
    • 8.8 "Location is great."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "Housekeeping was great, according to 88%."
    • 7.0 "Good breakfast."
    • 6.3 "Rooms are ok."
    • 4.7 "Pool is below average."
    • 4.1 "Value below average."
    • 4.0 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
    • 1.7 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 3,056 reviews
    • 9.0 "Terrific location."
    • 8.8 "Vibe was good."
      8.4 "84% enjoyed the friendly atmosphere."
      8.5 "85% thought, the hotel was modern."
      7.7 "77% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 7.9 "Good service."
      9.7 "97% found the staff to be very friendly."
      8.9 "Housekeeping was great, according to 89%."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      7.6 "76% said rooms were clean."
    • 6.8 "Breakfast is mediocre."
    • 3.8 "Pool is below average."
      4.6 "Dirty pool, said 54%."
    • 3.6 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.3 "Air conditioning was criticized by 57%."
      1.1 "89% criticized the small bathroom."
    • 3.5 "Value below average."
      1.3 "The price was too high for 87%."
      1.2 "88% said the breakfast was too expensive."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    8.5 Excellent
    Based on 88 reviews
    • 9.0 "Terrific location."
    • 8.4 "Great service."
    • 8.4 "Vibe was good."
    • 7.5 "Good cleanliness."
    • 7.0 "Nice rooms."
      5.0 "Beds were acceptable for 50%."
    • 4.3 "Not very comfortable."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Clean hotel facilities"
    "Great view"
    data provided by TrustYou
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