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|Distance to city center||9.4 mi|
|Nearest Airport||Punta Del Este|
|Distance to airport||2.6 mi|
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The park is beautiful, the garden area are very well maintained, crystal beach is really good, there are plenty of activities for children.
The house felt cold even more than outside during the day. The floor in the barbacoa was very damaged with risk to fall down. The tap was completely broken. One night we were having dinner in the barbacoa and the irrigation system started to work and the place was below the water, the guy of the reception talked to me that was not possible to stop the system,we had to move inside the house immediately. We had two bathroom but we couldn't use both showers at the same time, the pressure of the water is not enough to reach the upper level.
There was no breakfast but we had an apartment with a kitchen.
The fotos of what we thought we were reserving was very different to what we got. We paid for a single large apartment with 2 bedrooms to house 2 adults and 3 kids. What we got was two pokey apartments connected with a door. Very poor behavior.
The private beach is awesome, I think a little expensive usd 10 and nothing else included (kayaks, floating boards).
For first time visitors, there should be more explanation on the facilities of the hotel. Breakfast is not included, help desk should advise for it so we could have brought our food. When we first reached our room (with no company at all), we found that our key card didn't work, so we had to ask an employee to open the door with her own key but the air conditioning was not working because of lack of electricity, then we had to wait some minutes more (it was 38°C temperature) and then we walked to the reception to ask for 2 new cards. In my special requests online I asked for an extra bed or crib for my 5 year old son and it took 7 hours to arrive (it finally arrived at 23pm).
I'd like to make a false advertising warning on this property. We just checked in yesterday, the photos show a big pool, the amenities listed say there is a big pool included in the stay while other things like horse riding is extra. When we checked it the lady handed us a sheet that had the crystal beach included in the services. She even circled and confirmed it was included in our stay. However, when we got here, they turned us away at the pool. It turned out, we have to pay $10 each extra to use the pool. Considering we are paying $500 USD for two nights to stay in a mediocre hotel, you'd think this would either be told to us when we checked in. We had to walk 20 min back all the way to the reception just so we can pay the fee to use the pool. It wasn't about the money but the fact that with a kid, we now had to turn back and go to the reception to get other wrist band. This is something that should be CLEARLY stated everywhere, as the big pool is basically the selling feature of this sad resort. Upon checking out, they wouldn’t even let us keep our towel cards for the day, since our flight wasn’t until 9pm. This hotel tries really hard to make your stay inconvenient.
Great bedrooms and amazing resort: so big that you do not have the time to enjoy it entirely.
A stay at Solanas Punta del Este Spa & Resort places you in the heart of Punta Ballena, a 1-minute drive from Laguna del Sauce and 7 minutes from Solanas Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
based on 2,238 reviews
Things to Know
- Friendly service
- Friendly atmosphere
Policies vary by room type and provider.
Reviews about Solanas Punta del Este Spa & Resort
Most Popular Landmarks
- Solanas Beach 2.1 mi
- La Chihuahua Natural Beach 2.7 mi
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- Mansa Beach 8.3 mi
|Punta Del Este||2.6 mi|
|Montevideo Carrasco||55.7 mi|