Cons: "Baggage fees were I accurate. Flight was earlier than advertised/booked."
Pros: "Crew and service were friendly. Flight was puntual. Super comfortable"
Cons: "We were very pleased with our flight"
Cons: "I was charged us$29 for a checked in luggage (within weight limit) because I used kiwi.com . I don't think it's acceptable."
Pros: "Flight departed and arrived at the prescribed airports; nice crew."
Cons: "Pretty much everything else. Severely limited beverage offering: Forget alcohol of any kind, there are only four choices: coffee, water, coke, and sprite. Check the baggage fees!! Even on international flights Aerolineas Argentinas sees a need to charge baggage fees, even for the first bag."
Cons: "The food was horrible"
Cons: "The flight was changed, then changed back. We didn't get the second notification of the change and we missed our flight. We had to purchase another flight and also had to pay to have other flights rearranged due to the delay. $1500 later, we made it to Buenos Aires."
Cons: "Very good service"
Cons: "Luggage fees are exorbitantly high. No notice of baggage fees when we purchased tickets, and made to check luggage then sent to another counter to find out that 3 bags cost $160 (USD). terrible!!!"
Pros: "Seats are to tight, no space for legs, somebody with 1.80 mts and 110 kgs was not comfy at all."
Pros: "I like the food, the service, the crew was nice as well."
Cons: "One of the staff members was really disrespectful and impolite. Really disappointed after flying for 11 hours straight."
Pros: "taking off and landing"
Cons: "food service,toilets"
Cons: "food was very simple, cant say i enjoyed it, just ate to pass time.tv had very few movies and other stuffs as well.seats were too small"
Pros: "Me gusto el servicio y la gentileza de su personal. Aerolíneas siempre es muy placentera para viajar."
Cons: "La comida podría ser mejor. Alguna vez la hubo. Y deberían hacer cambio en las películas. Ya viaje varias veces y aun están las mismas películas. Me gusta cine nacional y sus series."
Cons: "I didn't get to fly aerolinas Argentina. I was shunted to a different airline"
Cons: "The flight got delayed"
Pros: "The hospitality and the catering"
Pros: "On time, efficient boarding, entertainment console."
Pros: "got me there without event and even though my bag didn't make it until the next day, they delivered it to where I was staying."
Cons: "I wish it was cheaper because now I can't afford to keep her and I'm so worried that I no longer sleep pure."
Pros: "The best flight ever... the crew make the difference, together with the food and the entertainment."
Cons: "(Tight seating) but I’m a big guy so it’s a 50/50"
Pros: "on time departure and arrival. excellent service"
Pros: "I had a very pleasant flight. The staff were very polite and accommodating."
Pros: "No real complaints about the flight itself. Crew was friendly and the food wasn't too bad. We actually got there 40 minutes early."
Cons: "Seating was pretty tight and there was no in-flight wifi at all. That was a big problem for me since I was planning to do work on my flight/"
Pros: "For some reason - no explanation - they pulled me from the back of the line and expedited my boarding."
Cons: "Rrading light didn't work. Food OK, not very good. Seats very tight, really cramped."
Pros: "Loved that two whole meals were served! Attendants were very kind and helpful."
Cons: "The entertainment choices were kind of lame. Luckily I brought my own device. Also, I’m 5’2 and even for me, there was very little leg room!"
Pros: "Plane was brand new. Got to the airport early, personnel at the gate asked out of their own initiative if I wanted a better seat on the emergency row. They serve the usual airplane drinks (coffee, coke, water, juice, etc.) and give you a bag of trail mix and a cereal bar - not as good as the alfajores from a few years ago but still way better than what you'd get in North America or Europe these days. They offered streaming to your own device for IFE but I didn't use it. It's a pleasure to see so much improvement to Aerolineas vs. a few years ago. The monitors had dozens of flights and they were all on-time, both ways."
Pros: "Wasn’t told before the flight that I needed a ticket out of Argentina by plane, bus or train. Damn near didn’t make the flight. Purchase a bus ticket to Uraguay"
Pros: "All planes had nice Sky interiors. Pitch was better than LAN B789s. All flights arrived between 15 and 20 min. early. I had to check another bag between 2 flights (I had left one in a locker at 2nd airport) and it was no issue at all, personnel at Ezeiza were efficient and friendly."
Cons: "Although IFE was ok (large new screens, good brightness), the movie selection wasnt stellar, and there was no classical music to relax. But these are minor points. Food was regular airplane food, nothing special but not worse than anywhere else."
Cons: "12hr delay with no explanation."
Cons: "my flight was delayed one day due to overbooking, basically they gave my place to someone else. I lost one day of accommodation at destination and had to pay another one in Buenos Aires for which they reimburse max 55 usd, and when you wait fir reimbursement those guys move so slow you won’t believe is true, imagine you have also some people before you- i waited for 2h and 30 min and had 5 people before me. Overall Aerolineas is not a stable company so watch out when you plan your itinerary in Argentina with them i lost two flights because of them in one week"
Pros: "Everything worked out on time. Plane with renovated interior, large screen IFE, food just normal airplane food. Movie selection a bit mediocre. Received excellent service from staff in Buenos Aires (had to check in extra bag that my family had there, it was oversize and the agent took extra care, walked me to oversize bag check)."
Cons: "Breakfast was horrendous Cold coffe, croisants and bread was frozen, bananas unriped!"
Pros: "Flight was shorter than described."
Cons: "Food wasn’t great, even for airplane food. The flight was delayed about 2.5 hrs, with notice 24hrs in advance, which was ok, but it was delayed an extra 45’ right before boarding."
Cons: "Flight was cancelled and I could not do my trip"
Pros: "Left on time, arrived on time. Not a lot of unnecessary announcements so I could try to sleep."
Cons: "Very tight seating. Seat B - in the middle of a row - left me very little room for my arms."
Pros: "None! Never got to fly. They cancelled our flight. Twice. Then nobody told us the strike was over. As a consequence we lost 2 days of our vacation and hotel fee.Couldn't in touch with their 800 number as it was always shutting down. We went to JFK. There was nobody to ask. This is the worst airline. I think I'll never fly this airline even if it was free. We flew United. Old plane but great service."
Cons: "We got bumped the day before left due to an airline strike. We only found out it was due to a strike because our excellent customer service by webjet.com. Then as we waited for our next flight, we received another email saying we have been bumped another day on our vacation to Argentina. No indication as to why we were bumped. So we tried everything to get in touch with the airline. They only have one customer service number in North America. We called for 4 hours. They never picked up and the automatic service phone number, which is they same for all kiosks at JFK and the main number and the Canadian office number, kept hanging up on us. Fortunately our booking website, webjet.com had great customer service and got in touch with the airline. They cancelled the flight reservation at no charge due to the strike. Without them our flight would have been pushed by two days. Instead of what we did do which was cancel our reservation and moved to another airline, AAirlines, to a redeye flight. But due to the bumps and last minute purchases my wife and I sat separately on the 11 hr flight, in middle seats, overnight with no room to sleep. Also my refund will take 3 weeks according to Aerolineas Argentinas policy! Do not book with Aerolineas Argentina's!"
Cons: "Flight attendants were no where to be found when called. It was pretty much self service. When going around with drink/ food cart, as if we were burdening them. Seats were extremely tight, uncomfortable and I'm very petite. Never flying this airline again."
Cons: "Flight delay meant missing connection and a whole day more to complete"
Pros: "Check in person was very nice"
Cons: "Flight attendant kept speaking Spanish to me and got very irritated when I said that I don't speak Spanish. I was the only one she told to put my seat in upright position during the meal. Food is very mediocre. No leg room whatsoever... Also very noisy kid didn't help the impression on the flight"
Pros: "I liked the crew they were very friendly and the flight was not too bumpy."
Cons: "Boarding the flight was very disorganized. They had a switching from one line to another just stand in another line somewhere else. I have a severe allergy to peanuts and the fact that both of the snacks they offered on the plane contained peanuts was very disappointing. I could not only eat the snacks they passed around during the flight but I suffered a coughing attack the whole flight from the smell of the peanuts."
Pros: "there wasnt much i liked."
Cons: "i was very sick on the flight and didnt feel good, i had hoped i could be moved being that id be in and out of the bathroom alot, they told me my seat was "close enough" to not worry. it was not. i asked for juice and wouldnt give me any because they had to serve at breakfast so i had to drink water. they leave the whole back row open without people as well as another section closed by curtains but couldnt accomodate me to feel more comfortable, besides the crew was rude. i also really didnt like that when i called to reserve my seats (because for some reason it wouldnt let me do it online) the person on the phone was the worst, she seemed mad because i spoke to her in english instead of spanish, and couldnt give me any of the seats i asked for"
Cons: "small portion on cofe / wine"
Pros: "Comfortable seats. Enough legroom. On time arrival. Great experience."
Pros: "The flight itself was fine. However, it left at a much later time than scheduled and at a different airport in the city."
Cons: "Aerolineas Argentinas cancelled my morning fight the night before without explanation. There was very little information, and I was unable to call a representative because it was off-hours when I got my cancellation notice. When I arrived at the airport, they changed my flight to a much later time departing at a different airport in the city (although they did provide a free shuttle). If I have a choice in the future, I would avoid Aerolineas Argentinas."
Cons: "We flew 4 Aerolineas Argentinas flights on our 2 week trip to Argentina. 1 was cancelled and the other 3 were delayed. The ticketing agents really couldn't have cared less. They were incredibly unhelpful in trying to rebook our cancelled flight. We ended up having to buy all new tickets online. It was a mess for our 4/4 flights."
Pros: "Good flight and good service. Fast flight"
Pros: "The entire process went well, and the airports in Bariloche and El Calafate were efficient and clean. This was a great flight, especially for tourists wishing to avoid the long bus routes."
Cons: "The food is very basic (not a problem for short flights), but only "gaseosas" (carbonated drinks) or water were offered, and it would be nicer if juices (orange, tomato, etc.) were included in the options. Another minor issue: the inflight wifi was limited to only the onboard entertainment (in other words, no outside internet access) and there were no screens, so you had to have your own wifi device (tablet, phone, etc.) which isn't really a big problem these days, but are things for passengers to consider when comparing to bus routes."