Hotel Louisbourg

The hotel is located in the heart of historic Quebec City, offering easy access to major tourist attractions and a charming European-style ambiance.

Some guests have mentioned concerns about cleanliness, such as cobwebs, dirty carpets, and small insects. However, others have praised the clean and well-maintained rooms and bathrooms.

Common complaints include the lack of hot water, dated decor, and the absence of staff at the hotel. However, guests have also appreciated the comfortable beds and the availability of a hot tub.

While some guests have mentioned a lack of parking, the hotel does offer parking facilities nearby. It's advisable to inquire about parking options when making a reservation.

Guests have expressed mixed opinions about the customer service, with some mentioning difficulties in contacting staff and rude interactions. However, others have found the staff to be courteous and helpful when available.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the check-in process is located at another building, so it's advisable to be prepared for this and plan accordingly.

As the hotel does not have its own parking, it's worth considering nearby parking options in advance to avoid any inconvenience upon arrival.

Some guests mentioned that certain rooms lacked amenities such as hot water, so it's advisable to check the room amenities and address any concerns with the staff promptly.

Several guests found the rooms to be smaller than expected, so it's worth considering this when booking, especially for those with specific space requirements.

Ensure clarity on breakfast arrangements as some guests experienced challenges with breakfast coupons and the availability of breakfast at the hotel.

The hotel does not have an elevator, so guests with mobility concerns or heavy luggage may want to take this into account when booking.

Some guests reported cleanliness issues, so it's advisable to promptly notify the staff of any concerns and request necessary actions.

Guests noted limited staff availability, particularly in the morning, so it's important to be aware of reception hours and plan accordingly.

While the hotel offers a classic Old Quebec charm, it's important to manage expectations regarding room facilities and services, especially for those seeking more modern amenities.