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Heartland Hotel Queenstown

27 Stanley Street, Queenstown 9300, New Zealand

$129+

Overview
Reviews
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Map

Heartland Hotel Queenstown - Queenstown - Building

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Outdoors view

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Overall guest ratings

8.0/10 Good

Based on 1581 reviews

Review highlights

Bar and Beverages

10.0
Location

8.8
Value for money

6.2
WiFi

4.8

Good to know

Great view
Near city centre

Nearby

About

A great choice for a stay in Queenstown, Heartland Hotel Queenstown is just 4.5 mi (7.2 km) from the airport. Guests looking for a bite to eat can check out Hillside Brasserie, which serves breakfast and dinner. There's also a bar/lounge, and rooms offer 24-hour room service and refrigerators.

Hotels.com

Amenities

Free Wi-Fi
Concierge service
Currency exchange on-site
Laundry facilities
Laundry service
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
Coffee shop
24 Hour Front Desk
Safe
Babysitting/child services (surcharge)
Pets not allowed
Free parking
Internet
Spa
Skiing
Facilities for Disabled Guests
Cable or satellite TV

Guest Reviews

All Reviews

Couples

Families

Solo

Overall Rating

8.0 Good

Based on 1,561 reviews

Bar and Beverages

10.0

Location

8.8

Service

8.2

Breakfast

6.5

Room

6.3

Value for money

6.2

WiFi

4.8

Overall Rating

8.0 Good

Based on 858 reviews

Location

9.0

Service

8.4

Room

6.6

Breakfast

6.5

Value for money

6.2

WiFi

4.6

Overall Rating

8.2 Excellent

Based on 515 reviews

Location

8.5

Service

8.4

Value for money

6.1

Room

5.3

WiFi

4.5

Overall Rating

8.2 Excellent

Based on 187 reviews

Location

8.8

Service

8.2

Room

6.9

Value for money

6.6

WiFi

4.4

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

great view over the mountains

close to town

nice and tidy

queenstown

town center

warm and clean

lake by the balcony

walking distance to cbd

white linen

easy access to centre

check-in and check

threadbare carpet

distance action

season and very busy

tour groups

site park

6.7

Pros: The view! Amazing!

Cons: The shower over bath was bad.

Reviewed Jul 2017

review from
9.6

Pros: Our room had a nice view over Lake Wanaka and Hills. It was very clean and comfortable.

Reviewed Jul 2017

review from
8.8

Cons: Had room service just for toast was barely brown and nearly cold by the time I got it. Don't think any good hotels should have shower curtains these days.

Reviewed Jul 2017

review from
5.8

Pros: Room has fantastic lake view. Bed very comfortable.

Cons: Two days in a row we did not have hot water in the morning. Had buffet breakfast twice in the restaurant; first tme was great. Second time there was no tomatoes but a sign saying on request! ...

Reviewed Jul 2017

review from
8.3

Pros: Very comfy bed. Love king single beds joined together as I don't feel my restless husband tossing and turning. Fantastic view!!

Cons: Can't think of anything

Reviewed Jul 2017

review from
7.1

Pros: better location and handy to the shopping center.

Reviewed Jul 2017

review from
5.8

Pros: Location

Cons: Useless wifi

Reviewed Jul 2017

review from
10.0

Pros: Excellent location, really close to town. Comfortable beds and spacious room.

Reviewed Jul 2017

review from
8.3

Pros: We were upgraded to a suite which was fantastic.

Cons: No electric blankets and bed in the lounge was by windows that only had venetian blinds so it was cold by those windows.

Reviewed Jul 2017

review from
6.3

Pros: Staff were very welcoming and location was not too bad. Room was also clean.

Cons: The bed was TERRIBLE. I think our room was a part of the older portions of the Heartland. The room was a bit tired looking but the bed was extremely uncomfortable- could feel every spring in the bed! ...

Reviewed Jul 2017

review from
8.0

Cons: Smelled like "the dog wing" where our room was.. Primarily in the entry hallway. If they replaced the carpeting the rest was fine.

Reviewed Nov 2016

review from
8.0

Pros: Great location close to town

Reviewed Jul 2016

review from

9.6

Pros: Our room had a nice view over Lake Wanaka and Hills. It was very clean and comfortable.

Reviewed Jul 2017

review from
8.8

Cons: Had room service just for toast was barely brown and nearly cold by the time I got it. Don't think any good hotels should have shower curtains these days.

Reviewed Jul 2017

review from
10.0

Pros: Excellent location, really close to town. Comfortable beds and spacious room.

Reviewed Jul 2017

review from

6.7

Pros: The view! Amazing!

Cons: The shower over bath was bad.

Reviewed Jul 2017

review from
8.3

Pros: Very comfy bed. Love king single beds joined together as I don't feel my restless husband tossing and turning. Fantastic view!!

Cons: Can't think of anything

Reviewed Jul 2017

review from
7.1

Pros: better location and handy to the shopping center.

Reviewed Jul 2017

review from
8.3

Pros: We were upgraded to a suite which was fantastic.

Cons: No electric blankets and bed in the lounge was by windows that only had venetian blinds so it was cold by those windows.

Reviewed Jul 2017

review from
8.0

Cons: Smelled like "the dog wing" where our room was.. Primarily in the entry hallway. If they replaced the carpeting the rest was fine.

Reviewed Nov 2016

review from
8.0

Pros: Great location close to town

Reviewed Jul 2016

review from

5.8

Pros: Room has fantastic lake view. Bed very comfortable.

Cons: Two days in a row we did not have hot water in the morning. Had buffet breakfast twice in the restaurant; first tme was great. Second time there was no tomatoes but a sign saying on request! ...

Reviewed Jul 2017

review from
5.8

Pros: Location

Cons: Useless wifi

Reviewed Jul 2017

review from
6.3

Pros: Staff were very welcoming and location was not too bad. Room was also clean.

Cons: The bed was TERRIBLE. I think our room was a part of the older portions of the Heartland. The room was a bit tired looking but the bed was extremely uncomfortable- could feel every spring in the bed! ...

Reviewed Jul 2017

review from

Photos

Heartland Hotel Queenstown - Queenstown - Building

Provided by Agoda

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Heartland Hotel Queenstown - Queenstown - Outdoors view

Provided by Agoda

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Heartland Hotel Queenstown - Queenstown - Building

Provided by Agoda

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Heartland Hotel Queenstown - Queenstown - Building

Provided by Agoda

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Heartland Hotel Queenstown - Queenstown - Bedroom

Provided by Leonardo

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Heartland Hotel Queenstown - Queenstown - Bedroom

Provided by Leonardo

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Heartland Hotel Queenstown - Queenstown - Bathroom

Provided by Agoda

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Heartland Hotel Queenstown - Queenstown - Outdoors view

Provided by Leonardo

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Heartland Hotel Queenstown - Queenstown - Building

Provided by Leonardo

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Lobby

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Heartland Hotel Queenstown - Queenstown - Bathroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Building

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Heartland Hotel Queenstown - Queenstown - Building

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Heartland Hotel Queenstown - Queenstown - Outdoors view

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Heartland Hotel Queenstown - Queenstown - Kitchen

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Outdoors view

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Heartland Hotel Queenstown - Queenstown - Building

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Heartland Hotel Queenstown - Queenstown - Balcony

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Heartland Hotel Queenstown - Queenstown - Outdoors view

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Heartland Hotel Queenstown - Queenstown - Outdoors view

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Heartland Hotel Queenstown - Queenstown - Bedroom

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Heartland Hotel Queenstown - Queenstown - Stairs

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