Overview

Heartland Hotel Queenstown

27 Stanley Street, Queenstown 9300, New Zealand
+64 3442 7700

$129+

Overall guest ratings

8.0/10 Good
Based on 1,552 reviews

Review highlights

  • 8.7
  • 8.3
  • 6.5
  • 4.4

Good to know

  • Great view
  • Near city centre

Nearby

    Show all

    About

    A great choice for a stay in Queenstown, Heartland Hotel Queenstown is just 4.5 mi (7.2 km) from the airport. Guests looking for a bite to eat can check out Hillside Brasserie, which serves breakfast and dinner. There's also a bar/lounge, and rooms offer 24-hour room service and refrigerators.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Internet
    • Spa
    • Skiing
    • Facilities for Disabled Guests
    • Cable or satellite TV
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,552 reviews
    • 8.7 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% were happy with the room service."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 6.1 "Average value."
    • 4.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    8.0 Good
    Based on 822 reviews
    • 9.0 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.6 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 4.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    8.2 Excellent
    Based on 543 reviews
    • 8.6 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.0 "Average value."
    • 5.3 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
      6.1 "Only 61% said rooms were clean enough."
    • 4.2 "Internet is poor."
      3.1 "69% said the wifi quality was bad."

    Overall Rating

    8.2 Excellent
    Based on 186 reviews
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 6.5 "Average value."
    • 4.1 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    great view over the mountains
    close to town
    nice and tidy
    queenstown
    town center
    warm and clean
    lake by the balcony
    walking distance to cbd
    white linen
    easy access to centre
    check-in and check
    threadbare carpet
    distance action
    season and very busy
    tour groups
    site park
    More

    Photos
    Map

    Map