Find Cheap Flights to Queenstown

Pros: The entrainment was a really good selection, and when the systems were faulty, they rebooted then to make sure we had our entertainment back. Thank you! Also the food selection was very good. Having a salmon dinner was heavenly and healthy for me.

Cons: The seats were not as comfortable as some on your other Qantas airplanes. Maybe we had outdated ones? Either way you're getting better on the design. Keep up the improvements! :)

Pros: Same as previous answer!

Cons: Lost 2 of 3 bags. Still don’t have them. Some staff very helpful and empathetic. Some staff very rude and abrasive. Didn’t want to take ownership and work to correct the problem. Had a “not my problem” attitude

Pros: The crew was amazing. The food delicious snd the chairs comfortable.

Cons: Didn’t receive my luggage.

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Pros: Great and attentive crew. Solid in-flight entertainment. Pilots got us to destination 20 mins early!

Cons: 1) It's pretty standard to offer a small toiletries pack (eg. Eyecover, toothbrush/paste, etc) on long-haul flights for other airlines. 2) Felt ripped off paying $50 for "preferred economy" seats that looked/felt identical to standard economy seats. Should be marketed as just priority boarding.

Pros: Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus.

Cons: Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline.

Cons: Seats, food, entertainment

Cons: More leg room and softer seats would be nice.

Pros: Crew was great! food was good entertainment was good

Cons: Economy seats very small and uncomfortably. Unable to get any rest on 14 hour flight. I will pay extra next time but online description made it sound better than was

Pros: Amazing food and entertainment.

Cons: I’ve been on more comfortable plane seats.

Pros: good seat

Cons: rude crew and unsanitary bathroom

Pros: This is an overnight red eye flight. There is not much to interact with crew or service. It is simply long with attempts to sleep.

Cons: After scanning boarding passes at gate, flight crew required us to show them again at the plane door. We had already stowed our phones, as I think others had. Minor issue but caused what seemed like an unnecessary backup at the cabin door. Our other domestic Air New Zealand flight didn't require it.

Pros: Our stewardess was very helpful for our tight connection. She helped with instructions on finding our next gate and gave specific information on making the airport easier to maneuver.

Cons: On time fights would have made our day better and less stressful.

Pros: I was disappointed that Air New Zealand charges US15 to reserve specific seats. For our party of 3, that would be US90 RT so I didn't do it. But at the gate I asked for window seats and the attendant gave us excellent seats at the front of the plane.

Cons: No issues that caused us any problems.

Pros: Lovely staff and great food

Cons: There was no in-seat entertainment and we weren’t advised of this in advance

Pros: The crew member went above and beyond for the passengers, some of whom were less than friendly and polite!

Cons: It really had to do with parents not controlling their kids and allowing them to play spongebob on the iPad without headphones. I used the wraps and eye mask that were provided so it all ended up being a great flight in the end.

Pros: Amazing food and entertainment.

Cons: I’ve been on more comfortable plane seats.

Pros: The crew was great and the seats were comfortable.

Cons: If the seats reclined more, it would have been easier to sleep. The baby behind me would not stop screaming for 7 of the 15 hour flight. The flight was oversold so there was no where I could move. Even ear plugs didn’t help. Everyone was miserable.

Pros: The entertainment options were great

Cons: Figuring out how to get from domestic to international terminal was far from easy. The security lines were tight and slow. The waiting area was crowded and loud, it was a relief to get on the plane. Also the coffee was terrible

Cons: Queuing lines could have been more organizered. Using stanchions would have helped organized the process. Also no one could hear the queuing instructions. Otherwise great flight!

Pros: The crew was amazing and the seat arrangement was well done.

Cons: I would have liked knowing the seat I upgraded to had solid unmoveable arm rests. Also the exit rows were not boarded first, and since I had no seats in front of me my items were not close at hand bc the overhead storage was already taken.

Pros: Very nice flight attendant took care of seating problem.

Cons: Give me the seats I had reserved.

Pros: The crew was wonderful again. This time I had an aisle seat in the center section and it was much more comfortable. The food was vegetarian and quite good.

Cons: No complaints!

Cons: They have to provide better food.

Pros: The plane was great!

Cons: Air New Zealand needs to get onto the TSA Precheck program and the agent at check-in (in the biz line) started scolding me for not meeting the economy baggage allowance (only 1 small 7kg carry on), but everything else was perfect. Best biz class flight I’ve ever had, mostly because of the cabin crew

Pros: Wonderful crew, excellent food, very comfortable!

Cons: It ran a bit late

Cons: You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!

Pros: Checking in, bag drop, and boarding were all super fast and easy. Flight was on time.

Cons: Nothing!

Pros: Wonderful crew, excellent food, very comfortable!

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Pros: crew was nice, seating was fine.

Cons: food was not great

Pros: Great and attentive crew. Solid in-flight entertainment. Pilots got us to destination 20 mins early!

Cons: 1) It's pretty standard to offer a small toiletries pack (eg. Eyecover, toothbrush/paste, etc) on long-haul flights for other airlines. 2) Felt ripped off paying $50 for "preferred economy" seats that looked/felt identical to standard economy seats. Should be marketed as just priority boarding.

Pros: The crew did well/

Cons: More information prior to boarding as to why we were 2 hours delayed.

Pros: Very nice flight attendant took care of seating problem.

Cons: Give me the seats I had reserved.

Pros: The crew was good much better than some of our later international flights with air canada

Pros: Everything

Pros: A basic US domestic flight

Cons: Entertainment, wifi, better food options, more room and comfort. Basically, more like Qantas

Pros: Crew was great! food was good entertainment was good

Cons: Economy seats very small and uncomfortably. Unable to get any rest on 14 hour flight. I will pay extra next time but online description made it sound better than was

Cons: Qantas is a great airline and I enjoy flying with them. I happened to have two seat mates on either side of me who took up more than their share of the seat, making my flight rather uncomfortable.

Cons: Boarding wasn’t differentiated. Flight departure was delayed but they made up time en route.

Pros: Good for a sheot flight

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

Cons: Air New Zealand needs to get onto the TSA Precheck program and the agent at check-in (in the biz line) started scolding me for not meeting the economy baggage allowance (only 1 small 7kg carry on), but everything else was perfect. Best biz class flight I’ve ever had, mostly because of the cabin crew

Pros: The crew was great but the seats were not.

Cons: Roomier seats and meals should be served a little bit closer in between

Cons: Food in business class and more choice of movies

Pros: Crew very friendly, nice airplane, clean

Cons: more room in economu

Pros: Good for a sheot flight

Pros: Crew good, seat pretty comfortable

Cons: Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day.

Pros: Flying Air NZ is a pleasure. You guys generally do a very good job. Even though the flight left late I was impressed with the Pilot announcement to allow connecting passengers to leave the plane first, and all others remain seated.

Cons: The flight left late, making it stressful to catch my connecting flight in Auckland.

Cons: Great flight. Would have been nice to have on board wifi.

Pros: Good entertainment. Flight tracker kept breaking.

Cons: They don't come around with beverages hardly ever (twice on 13 hour flight) and they tend to skip the window seats. They tried to kick me off an overbooked flight even though I paid extra for a picked seat and booked months ago. Mediocre food. Tiny seats and I'm only 5'5". Will never fly again.

Pros: Wonderful crew, excellent food, very comfortable!

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Pros: Airline is pretty good

Cons: I had a horrible experience booking with Kayak because normally I should be allowed two bags to check in but I was only allowed one because I booked through kayak.

Cons: Generally ok for econ

Pros: Wonderful crew, excellent food, very comfortable!