Definitely a 1 star hotel. Rooms were dirty and run down. Bathroom needed a thorough cleaning. Walls and windows were paper thin. Breakfast was toast and Malay rice. At least Raub had a hotel. Location was close to shops.
2 stars
Hotel Jelai @ Raub, Pahang
Photos of Hotel Jelai @ Raub, Pahang
Overview
Hotel in Raub with a 24-hour front desk A meeting room, concierge services, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include a banquet hall. Hotel Jelai Raub offers 44 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Raub hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Latest deals for Hotel Jelai @ Raub, Pahang
Amenities at Hotel Jelai @ Raub, Pahang
- Room service
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Air-conditioned
- Free toiletries
- Shampoo
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- Shared lounge/TV area
- TV
Bathroom
- Hairdryer
- Toilet
- Shower
- Private bathroom
Services and conveniences
- Concierge service
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Electric kettle
- Kettle
- Coffee machine
General
- Family rooms
- Hardwood or parquet floors
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
Workspace
- Fax/photocopying
- Desk
Bedroom
- Clothes rack
Health and safety
- Daily housekeeping
Reviews of Hotel Jelai @ Raub, Pahang
8.2
Very good
709 verified ratings
Wonderful
306
Very good
152
Good
131
Okay
64
Fair
25
Mediocre
14
Poor
17
Summary of reviews
Guests say
Guests appreciated the hotel's great location and value for money, with many noting the convenience of nearby amenities and the comfort of the rooms. However, several reviews highlighted issues with cleanliness and room preparation, suggesting that improvements are needed in these areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel provides a simple breakfast, including options like toast, Malay rice, Nasi Lemak, and Teh Tarik. It's a basic but sufficient offering for guests.
How is the cleanliness of the hotel's rooms?
Guests have reported that the rooms are very clean, with exceptional maintenance of the mattresses, towels, and air conditioning. However, some guests have mentioned issues with cleanliness, such as dirty sheets and the presence of cockroaches.
Is parking easily available at the hotel?
The hotel offers free parking, but some guests have mentioned that it may not always be reliable. Additionally, guests need to purchase parking coupons for weekdays at a minimal cost.
What are the hotel's unique offerings for guests?
The hotel provides enhanced cleaning, hand sanitizer in guest accommodation, and key areas, daily housekeeping, and guest accommodation sealed after cleaning. Additionally, it offers a simple but sufficient breakfast and facilities like an elevator for increased accessibility.
How is the hotel's customer service?
Guests have generally praised the friendly staff and good service at the hotel. However, some guests have mentioned encountering rude behavior from other hotel tenants and have suggested that the staff could be more welcoming and informative.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Window
Guests recommended requesting a room with a window for better ventilation and natural light.
Consider Bringing Your Own Toiletries
Some guests suggested bringing your own toiletries as the hotel may not provide sufficient or high-quality amenities.
Check the Soundproofing
Several guests mentioned that the soundproofing between rooms was not adequate, so light sleepers may want to take this into consideration.
Explore Nearby Dining Options
The hotel's location near various restaurants and shops makes it convenient for guests to explore different dining options outside the hotel.
Be Mindful of Parking
While the hotel offers free parking, some guests advised that the reliability of parking may vary, suggesting that guests should be cautious when parking their vehicles.
Take Advantage of the Free Breakfast
Guests appreciated the complimentary breakfast provided by the hotel, particularly the nasi lemak, making it a convenient option for a quick meal.
Consider Bringing Earplugs
Due to noise from other guests and the surrounding area, some guests recommended bringing earplugs for a more peaceful stay.
Request a Room with Strong Wi-Fi
Some guests experienced issues with the hotel's Wi-Fi, so it may be beneficial to request a room with a strong and reliable Wi-Fi connection.
Inquire About Late Check-Out
Guests mentioned that the hotel offers late check-out for an additional fee, which can be a convenient option for those needing extra time before departure.
Check the Water Pressure
Several guests noted that the water pressure in the showers was inconsistent, so guests may want to check this upon arrival.
Location
35 & 36, Jalan Tan Tiong, Raub 27600
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Jelai @ Raub, Pahang
Low season | January |
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High season | January |
Average price (weeknight) | $20 |
Average price (weekend night) | $19 |
When to book a room at Hotel Jelai @ Raub, Pahang
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
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Distance to city center | 0.1 mi |
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