Casas Novas Countryside Hotel Spa & Events

The hotel offers a wide range of amenities including a Turkish steam bath, indoor and outdoor pools, sauna, hammam, gym, bicycle rental, and a playground for recreational activities.

The rooms are spacious, clean, and comfortable with heating, a mini bar, and some featuring a large balcony with great views. Honeymoon suites are also available for a romantic getaway.

Guests can enjoy a complimentary breakfast, special diet menus, a restaurant, bar/lounge, and the option to have food delivered to their accommodation. The hotel also offers a snack bar and room service.

The hotel is located in a peaceful and quiet area with fantastic views, ample on-site outdoor parking, and is surrounded by beautiful gardens and farm country. It's an ideal base for exploring the area and visiting highly-regarded wineries.

The staff are described as extremely helpful, friendly, and attentive, providing efficient and friendly service. Guests also appreciate the dedication of the small but truly dedicated team maintaining the resort.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the pool or countryside comes highly recommended.

Some guests found the booking system for the spa and swimming pool area restrictive. Plan your spa visit in advance to secure a preferred time slot.

While the hotel offers a peaceful countryside location, it's advisable to note that the center of Chaves is just a 15-minute drive away, providing additional dining and entertainment options.

A few guests noted that the soundproofing in the rooms was not the best. Light sleepers may want to inquire about quieter room options or consider bringing earplugs.

While the on-site restaurant received positive feedback, some guests mentioned limited vegetarian choices. Consider exploring dining options in nearby Chaves for more variety.

Some guests experienced issues with Wi-Fi in their rooms. If reliable internet access is essential, it may be helpful to inquire about the strength of the Wi-Fi signal in the specific room or common areas.

The 11 am checkout time was mentioned as slightly early by some guests, particularly when wanting to fully enjoy the spa and pool facilities on the day of departure. Inquire about the possibility of late checkout based on availability.

Some guests mentioned ongoing works that impacted the view. It may be worth checking with the hotel about the current status of any renovations and their potential impact on the overall experience.

If you're looking for a romantic getaway, consider booking one of the available honeymoon suites, as mentioned by the hotel description.

A few guests noted issues with the air conditioning in their rooms. If staying during warmer months, it may be beneficial to confirm the functionality of the air conditioning in the chosen room.