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The staff was great! The facilities were nice and this hotel is a great deal for the price. The restaurant was delicious also. You need a car though to get there.
very nice place is better than the photos.hotels stuff are very professional and friendly at the same time.nice location large and beautiful garden and also nice pool the main courses of the restaurant could be better.only this.
Warm welcoming hotel beautifully decorated with antiques. Good situation for day visits to Florence, Chianti, and less than three hours from Rome. Great restaurant with delicious food. very helpful staff.
it is a very good hotel with a very good combination between hospitality interesting and comfortable rooms and good food! The personal is very friendly and the surrounding are nice!
Everything about the Villa Rigacci was wonderful - the owners and staff went out of their way to make the Villa a comfortable and welcoming place. The breakfast was absolutely wonderful.
We loved the setting in the Tuscan hills, the wonderful staff, the charm of the old villa. The pool was also nice and the villa was located in driving distance to many of the cities we wanted to visit. (Siena, Lucca, Chianti) The beds were two twins pushed together and lumpy. Windows needed screens to prevent bugs from entering room and pool chairs were dirty.
It is not just a hotel. It likes a home. The owner is very kind. Feel very good. The historical building is well maintained. Room is good in size and clean. I like the antique furnitures very much. The dog is cute.
very nice hotel, beautiful landscape, and over all the super-friendly and helpful staff, warm welcome and a very pleasant stay. the terrace restaurant is just as great as the rest of the hotel and staff - delicious, friendly.....if there is a place to recommand - this is it, no doubt. it was a wonderful and quiet stay, definitely to be repeated.(and for outlet hunters: the mall is close, prada not far either..... - thank you villa rigacci, we will hopefully be back soon! our time at villa rigacci was too short........this was my second stay, but definitely not my last. one thing: the car-navi might not know the address, so make sure to head for "reggello", and then towards a little village called "vaggio" - you will find signs and very helpful people for further directions then if necessary.
staff at the hotel were very friendly and helpful...food was great and the atmosphere was very relaxed in the hotel
The villa was perfectly situated for the factory shops, the room rate and location were what first attracted me....it has a lovely long lane entrance, beautifully Italian, and looks very peaceful and inviting....we had an evening meal, and the food was better than excellent, especially the ravioli, delicious....the male receptionist was extremely helpful and friendly and very professional..... Great room, very traditional, great view and no noise, but the bed was hard.
Absolutely nothing. It was a horrible hotel and I would encourage everyone to avoid it. It was dirty. TV and air did not work. Tile in bathroom was cracked. The room smelled of urine. If it had not been so late I would have left. I almost left and slept in car. If I had to do over again. I would sleep in car before staying there. The switch us to another rm, w/ argument but not much better
Leaving it in the morning! The hotel is in what I would describe as an industrial area used by truckers for access to the motorway. It was dirty and run down, however, to be fair the room appeared to be slightly cleaner than the rest of the hotel. There is no way this hotel should be allowed to market itself as a 4 star hotel. I would give it no more than 1 star. It badly needs an overhaul.
good location staff, electricion was bad
What we were expecting: nice and clean
Basic hotel, closed to the expressway, quality/price ok
very close to "autostrada" / Firenze is very close, if you go by car not very clean, but ok ...
It was the best solution to spend 1 night between 2 shopping days.
free parking. The hotel room was very cold, the bed very uncomfortable and the staff very unpleasant. It's definitely not worth 2 stars.
I did not like it at all. No restaurang open, no services, very poor breakfast etc, etc.
The stuff is very helpful, great restaurant con cucina tipica italiana.
The staff was very helpful and friendly. Nice location.
Very beautiful setting, very relaxing. Good food.
Excellent food. Great location if you want to get away from everything. Peaceful and relaxing. Need a car to get around as taxis are expensive and no public transport.
Nice family hotel fealing. Nice dinner served by lady of the house. The room was very romantic, only the shower had strange arrangement letting all the water on the bathroom floor. The pool area wasn't too nice.
The wineyard, staff, the room, the surrondings, the food, the wine.....
The place, arcitecture and swimingpool There were no windows in our room
well connected to highway but in the middle of nature - very good location if you want to go shopping at the outlets and not far from Florence No heating control in the room
short train ride from Florence, close to outlet malls, placed in farm, great pool with lovely views of hills, very helpful staff and facilities were excellent.
the staff is gorgeous everithing was perfect .simona is wonderfull aldo we got there very laty 2 am in the morning she waited for as to make check in . one word perfect place with very nice people.
Reasonable, nearby major shopping outlets, free parking and pets allowed. Spacious room. Breakfast could be better with a better spread. Cheese and eggs on request.
Our goal was to visit the shopping malls, the hotel is nearby roadway and shopping Malls. Personel was kindly, my special thanks goes to Antonio, he was really friendly and helpful. Next to the hotel on the corner you find a good pizzeria. Hotel restaurant in weekend not open.
The only thing was that it is very close to the main atraction, THE MALL. Erything looks like eighties (in the bad way): the rooms were never renovated, the heating wasn't working properly, the shower wasn't working (almost) at all, etc