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The combination of staff anf facility was outstanding. I want to stay there next time. it is a new property, so swimming pool was not available.
I paid for my hotel room in advance, and I paid in full. My flight was delayed and I didn't get to the airport until 3 am. Hyatt gave my room away because I hadn't checked in, and then sent me to a comfort suites. I paid for the room, so even if I don't check in, why give it away?
Quick access to and from airport Very modern and clean Restaurant in hotel has good food choices beyond the norm Late check out only until 2PM--hard for those with a late flight out.
Clean, quiet, free shuttle, extra helpful staff!!!
Run down and dingy.
Overall seemed like a good place at first. Comfy bed. The bathroom was dirty when we checked in. Disgusting.
Super comfortable beds The airport shuttle experience. I was told it would be 15-20 minutes, I waited about an hour before just taking an Uber from the airport to the hotel. And when taking the shuttle back to the airport, the driver was unfriendly.
The room was spacious and the bed comfy, but the bathroom!? I loved the decor and fixtures. It was like a mini spa and I wished I could have stayed longer to utilize the pool and work out room. Would definitely stay again.
Proximity to the airport and an hourly shuttle. Breakfast and the breakfast area are quite nice. The rooms are comfortable and quiet.
Localização em frente ao aeroporto Não tem elevador. Para quem está sozinho não já ninguém pra ajudar a carregar as malas. Muito complicado.
the adjoining restaurant was OK dirty, old linnen, terrible pillows, damp, heating/aircin did not work etc etc
Staff was friendly, easy to get to the airport, great little bar/restaurant, good shuttle service to airport. The bathroom was in need of new fixtures, updates.
Clean and comfortable hotel Hard to get soap out of dispensers, crowded breakfast area
Close to the Airport Close to McDonalds, IHop and Tom's Bar which had excellent food Breakfast was basic - never had anything but the orange juice
The location was perfect. 0.9 miles from the airport and only 11 miles from the beach. I loved the size of the room. Slept 4 people easily, with two king beds and a great amount of floor space and bathroom space. The rooms were also so clean! And on top of all that the room was only $99 per night! Best hotel by far The breakfast could have been alittle better.
The hotel was convenient to the airport and tolerably clean. The staff was courteous.and knowledgable. Many elements of our room were not functioning - lamps, safe, etc. This motel was sub-standard, but all others near the airport were very overpriced, and this one was only moderately overpriced.
practical no room service
It was what I needed - somewhere to sleep in between flights. Nothing extraordinary but a bed and a bathroom. Good that they had shuttle service in the morning. McDonalds just across the road. Breakfast only served between 8.30 and 9.30. For those with an early flight it is impossible to make it. Very thin door to the corridor.
Conveniently located for my work. Ithet put me in a room above garage next to highway, the road construction at night was loud and kept waking us up. Didn't rest to good.
It was near the airport and there was a shuttle, but there are many many others. Dirty hallways, pizza delivery menus on the floor outside the door to the room, tacky decorations, a big metal board at the base of the bed for no apparent reason. And when I pulled the covers off the bed, the sheets were completely full of stains, debris, and little hairs. DISGUSTING. I've never left a hotel room before in my life, but I left right away. Even if they changed the sheets, I wouldn't want to sleep or shower in a place like that. As of now, hotels.com has not refunded me.
the room was clean and the staff was very polite and helpful. The location of the hotel was easy to find.
Close to airport. Shuttle service very good Sub par rooms. Unfriendly staff
This location was fine for a quick overnight stay between flights. The location and the hotel were quite adequate and the bed was comfortable. Pizza ads were under our door upon our arrival. After a long day traveling, we ordered in, but they didn't show for over an hour and a half with a simple order, after we walked to IHOP for food. We'd suggest this hotel stop this establishment from leaving these ads. Multiple reviews online we later found showed this was a continued issue with lackluster food.
Breakfast The airconditioner don't stay on and takes too long too turn on soo cann't sleep good
Comfortable No shops nearby
I like that the shuttle van picked us up from the airport and gave us info on how to get to the port of Miami for our cruise. The staff was very nice and informative. The breakfast should include eggs though, other than that, everything was great!
Shuttle Driver from the airport was extremely nice, told me places to go and visit. Very professional. Breakfast in the morning also a nice point. Nothing...
The hotel is clean, close to Miami airport, and the WiFi is excellent. The hotel is a bit dated, rooms are clean but slightly musty, only one available computer to browse/print boarding passes.
The confort n price
Clean and nicely designed General Manager was a bit snippy
Everything. From the time we checked in to the time we checked out . and the breakfast was served and replace quickly. That there were not ice machines on each floor.
I only stayed for a night during a layover and everything was pretty good. I liked that there was a shuttle, so it made it easier for me to get to and from the hotel in a less than 10 minute drive. The front desk people were all very nice and helpful. It would be helpful if somewhere on the confirmation email it emphasized that the shuttle had to say HOLIDAY INN and SLEEP INN in order to get in. Another lady and I were upset as we had to keep asking different shuttles which one would take us to our destination. It was a late night when the shuttle driver picked me up so I understand he was probably tired, but he did not have to be so rude. Instead of getting out of the car or rolling down his window to talk to me, he used confusing body language that I did not understand so that seemed to upset him. He did not greet me or say anything when I was in the car. I put my bags away and took them out of the car without his help. Besides that little incidence, my stay was great. I would definitely return again during a layover.
Location Parking is very limited - There is no elevator - Wifi is very weak, only in the lobby you can get some connection - The room had only one outlet - Once past the lobby it feels like you are in the getto and it is kind of scary - we were given a room that was ready and when I open the door the room was not clean, the bed was not made and there was trash lying around.
The only bad thing was the stale bagels for breakfast. If all you offer are bagels, muffins, and cereal.......oan juice.....the bread could at least be fresh. Other that it was great and I will stay again. We found this nice cafe/liguor store bar right down the street serving breakfast, lunch, and dinner.
Breakfast is free, shuttle to airport is free. Dirty, walls are very thin. Noisy, there was used shampoo in the bathroom.
I liked the location of the hotel itself I had young children, and the hotel did not provide any channels so that my kids can watch TV, it seems like the hotel is a stop over for adult only entertainment, my neighbor handling his business with his lady friend and it could be heard, I'm just glad my kids were sleeping at the time. Bathrooms were way too small, not enough amenities.
It was close. The guy at the reception was nice. The driver charged me to drop me off at the airport.
It was close to the airport, I really like the fact they had an airport shuttle. Close to some restaurants if you don't drive (pizza, McDonald's) Limited cable channels but for the price it's not bad
Buena ubicacion, cerca del aeropuerto, desayuno basico incluido, shuttle gratis al aeropuerto, bus pasan frente al hotel hacia el downtown, buen precio. Mala atencion del personal, sobrecamas y paños manchados, muy mala conexion wi fi.
The people working were loud and inconsiderate. I wasn't able to sleep. Also, there was a roach in the bathroom.
ese hotel definitivamente no sirve muy malo ,demasiado dinero por un hotel tan viejo,las habitaciones sucias, no lo recomiendo para nada
The hotel transportation was speeding and scary. when we got there we saw two cockroaches in the lobby. On our way to the room we heard some very loud sexual activity that I am almost positive was paid for. The room had stains all over the carpets and bedding and the shower was extremely dirty. Worst place I've ever stayed.
Staff Area Value for money The Carpet smells
Close the airport The smell of the place
The hotel was very near to the hotel which ran a shuttle service, needing only a call to the hotel to find out where it was. Checking in was easy and the room was spacious. we had a double room and shared with our daughter, for the night which was fine. The airport run way could be seen from our room but you could not hear any noise from the planes. The buffet in the evening was adequate as we had just flown in from the Uk, but not if you were looking for a large ot meal. the staff in the hotel were all friendly and helpful. I felt the the buffet breakfast was again adequate but not what i was expecting. I always think of american breakfasts and bacon go together but none, although you could cook your own waffles. We nibble at breakfast but ate some more later.
Restaurant is open until late at night, rooms clean and comfortable, airport shuttle drivers polite and helpful. Not enough check in personnel at counter.
It was close to the airport, free "breakfast", free shuttle service, free wifi. The breakfast was terrible. We couldn't even eat the "eggs" and all the bread was stale. I would compare it to gas station food. Pre-packaged everything. When we arrived there were no luggage carts and the employees were kind of annoyed that I would even ask and offered no help, they just watched us struggle. The room was pretty clean but the common areas were not. If you just need a bed for the night, it's a good price but I wouldn't recommend it for an extended stay.
This Hotel property offers many amenities that most others at this price range do not offer. It's very close to being a full service property. There customer relation skills are second to none. Housekeepers were quite annoying and persistent.
This hotel is located near to the airport. Rooms are large and clean. Price is fair. Staff was rude in the front desk. The room was noisy all the night. Also, there were old tobacco smell in the room in the interior material, linens or from the ventilation nonetheless the room was sold as non-smoking.
Close to airport
room was large clean the water was cold I let the bath tub run for 15 min. and was still to cold for a shower. one would think for the price you could have a warm shower before you travel!
convenient hotel with a check in around 1 in the night. friendly staff breakfast was very poor, nothing continental about that. other facilities were not that great as the pictures should tell
Close to airport and has a shuttle going there every 30mins. Great breakfast. Rooms are isolated from highway and airport noise. Clean rooms. Not a huge one but the parking space was too far from the hotel.
The beds were exceptional as was the staff. They were all wonderful to us - we were stranded in Miami waiting for a flight - not knowing whether it would go - due to bad weather. We could not ask for nicer people to help us out!!!!! The hotel could use some updating BUT their staff makes up for any deficiencies. A perfectly good reasonally-priced facility for short-term stay.
The room is clean, I found it very nice, quiet even though it is near an airport. I did like it very much. Yhere is only one ceiling at the entrance of the door, fron inside that need to stay. Other than that the room was perfect & clean. Thank you very much for a super clean room that you comfort me.
The staff was extremely professional and flexible, not pressuring you to checkout immediately, and checking you in without a fuss. There wasn't much to dislike with this property. I cannot complain
Room was clean, compfy and quiet.. No pool, no good restaurants nearby..
I had a few problems with flights and checking in late, the Hotel staff were very helpful at rearranging my booking. The breakfast I thought was very poor. And it finished on the dot no messing.
The Hotel per se is quite old, but the staff are so great an friendly that for sure I will be there again and again...
Great staff, breakfast and services. Hotel looking a little tired.
it has coin laundry,great location,frendly staff smell of the room
It's a comfortable place to stay if you have to spend the night in Miami because of your flight schedule. Friendly staff and reasonable breakfast. I didn't like that I had to wait an hour at the airport before the hotel shuttle arrived. They say it's a maximum waiting time of an hour, but it wasn't very busy and it's just too long if you're tired after a 10 hour flight.
The staff was very helpful and accommodating. The lack of food options. Dish network as the cable provider. The tiniest bit of bad weather and the TV lost the signal.
Near the airport.Nice and modern interiour. Good bed, big tv screen. Breakfast room is on the top floor overseeing the air traffic. Beautiful panorama. I was very pleased with the free wifi connection. If you don't have a computer, you can use one of the Mac's in the lobby, bring your credit card along.
Clean rooms, easy to get to/from airport, parking available. Clean, but in a crappy part of town. The room looked like it has not been updated since the 50s. No restaurants nearby other than some really shady dives.
The place is not worth the price. The room I stayed in was more than simple, it seemed dirty, although the room was clean. There is a very noisy bar across the street that was still noisy when I left for the airport at 4:30am. All night there where people walking through the courtyard that seemed to be drunk. The office staff was friendly and helpful but I honestly did not feel safe.
The distance frok the airport Very cheap room tiny bathroom very low quality for the $111 A night
Felt unsafe, run down
Close to airport, very basic room Staff and nice Facilities are old Not a very safe neighborhood
Staff was nice Too many spiders. Not worthy.
The hotel was very dirty, and felt unsafe. My new wife and I slept in the car. We didn't want to sleep on the cigarette burned, feces stained sheets, nor stay in the prostitute infested hotel. I just gave them back my key. They would not give us a refund. DO NOT STAY HERE! There is a Days Inn right around the corner.
I don't agree with all the negative reviews. No, this motel isn't the Ritz-Carlton, but for $58 a night it isn't bad. The room is comfortable, the art on the walls is decent, and it has free wifi. If you're a family traveling on a budget and don't mind staying across the street from an airport, go ahead. The A/C wasn't easy to control.
Absolutely nothing Room's were dirty and small. Bed frame was broken and could of caused injury. Left twenty minutes after check in.
The room was ok. Ok bed. Wifi worked good. No safety locks on the doors, no door bolts, and outside hallways. the tub drain was clogged. 3 inches of water in the tub when showrring.
I enjoyed myself the bed was wonderful
The best part about my stay at Aloft was the service I received from the bar tender (Rafael Medina). I had previously missed my flight and chose Aloft as a place to stay through my Kayak app. It had been a long day of traveling and I was not looking forward to extending it another day. Once I sat down I was immediately served with a good attitude since he could tell I wasn't in the best mood. I was rudely on the phone with my father during most of my time at the bar but this did not stop him from giving service with a smile. After my phone call I had an awesome conversation about my travels and felt overall welcome. I am glad I chose Aloft over the rest of the options and will gladly come back next time I am in Miami.
Everything is in goos shape Service
The atmosphere, design No complaints
Modern clean hotel Nice lobby bar area (Expensive though) Music at check in too loud to hear anything. Got a handicap room without being told so. Got to room, work desk too high to efficiently work on laptop. Poor Handicap person would have terrible shower experience as did I. I have been stuck with handicap rooms before but the design and layout made this the most uncomfortable room I have ever been in. Nothing like a good strong hot shower to get you going in the morning, well that wasn't possible. Still have to get the shampoo out of my hair now that I am back at a Hyatt Place.
people at nights in the lobby
The hotel is near shopping mall and stores. There was no fridge and microwave in the room. These are upon request and against payment. Other 3-star hotels offer these facilities for free. We were 3 guests in the room and had to ask front desk for an extra bath towel (there were only two in the room) and also bath towel (we did not receive ANY in the room). They told us they were out of bath towel because the hotel was full. There were NO bath math in the bathroom. House keeping was out of bath mat!! Too high price for such poor facilities.
I like the staff they were friendly,I also like the pool.it's very close to the shopping mall and other stores. I did not like the rooms they very old and beat up. Didn't seem to clean. I had to switch my room when I first got there but the next room was not the greatest either. Also I thought that south beach was close but it was a 30 to 40 min drive there.
Location Wifi in the bedrooms was very slow.
Bed was comfy and the room was clean Pillows smelled humid and sweaty, that was about our only complaint.
Just the place. The room was suck. Outlet plugs dont work
i booked through kayak which sent me to priceline. after paying, neither kayak, noe priceline relayed my reservation info to the hotel. i spent over an hour at the hote ldesk trying to get checked in. horrible experience.
Low cost Toilet clogged every day and it was always hard to find parking at night within the hotel territory. A bit far from everywhere and must have a car to go anywhere in Miami.
Room wasn't ready when we arrived but the front desk was very helpful
location price the room smelt like it was once a smoking room or the carpet had not been cleaned for a while. Mark in the sink was there for the full 4 days- cleaning inadequate had to ask for extra towels tub is permanently stained Hotel needs refurbishing
Absolutely nothing!!! • Someone else's pubic hair in the bed • Black mold on the shower curtain • Ash trays in a room that was suppose to be non-smoking. LIES!!! • No TOWELS in the room • Given one towel for two people, no hand towels • The worst hotel staff of any hotel I've ever stayed • Worst experience in any hotel EVER!!! • Will never stay at ANY Ramada EVER!!! • I will NEVER book a hotel through KAYAK or PRICELINE EVER EVER EVER EVER AGAIN!!!!!!!!!!!
Read what I didn't Like instead because there is nothing good to be said about this hotel. I booked my room online and got my booking confirmation number and everything. When I get there (at around 11pm because my flight to MIA landed @ 10) They tell me that they have cancelled my reservation because i didnt show up before 6pm. THIS WAS INDICATED NOWHERE!!!!!!!!!
Not much Front lobby dirty and front desk personnel not very helpful
The man who checked us in, I can't recall his name, was very helpful. He made it his business to go above and beyond. I booked online and the reservation was not sent through the company. This gentleman had it fixed in minutes. He was professional, helpful and spoke highly of the facilities. He assured us of our safety, during hurricane Matthew. He told us of hurricane windows and a generator. )3 was very helpful, and eased our minds. The carpet was not vacuumed in our room. Otherwise it was clean.
I waited 1.5 hrs for the airport shuttle and the breakfast was very unhealthy and the air conditioner was old and loud.
The breakfast bar was wonderful. And the pool area was very nice. The surrounding area was not as nice as I would have liked. Also wish all of the staff would have spoken English. It felt a bit like being in a foreign country.
I needed a hotel close to the airport and wasn't expecting to find something So quiet and comfortable with class. The pillows & down comforter were heavenly. I didn't have enough time to enjoy everything.
smells bad everywhere, fruit on breakfast is from cans. no refrigerator in room
Close to the airport The room was smelling really bad and it was dirty!
One of the elevators was out of order, so there were long waits. In our first room the air conditioner did not work and there was no mini fridge. The air conditioning on the floor of the second room did not work but did in the room. We were sweating while waiting on the one working elevator. The indicator lights in the working elevator did not work so there was confusion if the elevator was going up or down and what floor it had stopped at. The breakfast was ok but they could not keep it stocked. As soon as they brought out food it was gone immediately. The rooms were clean and it was quiet but not up to Hampton Inn standers.
Room was clean staff was polite Breakfast on time satisfied The second day rolled eggs
The coffee It was old, shabby and out of the way
Came for a weekend trip, just stayed one night. Nice building, pretty decorations. Staff was nice, great complimentary hot breakfast. They share a pool with the place next door, and we took a nice night time swim. Rooms were clean and tidy, nice to have a mini fridge and other kitchen things. Location was okay -- not great but not too far from everything. Overall was an excellent visit. We asked to check in early, and they said we only could if we joined their program -- not a big deal, but clearly rooms were clean and ready but they didn't want to let us in a few hours early unless we joined up.
The smell. Your p tak needs to be removed and cleaned room 430.
NICE FRIENDLY STAFF, CLEAN ROOM PLASTIC CUPS IN THE ROOM UGH!!!
The rooms were very clean and the staff was great. The staff made all of us feel welcome and had no problem talking care of us and our needs.
0 % was the most terrible night for my family Nasty place, inside & outside
Cheap. Good staff - I had booked 3 nights, I had been there for like 30 minutes when I realized "ok, yeah - I can't stay here" It had a TV Its right off a major street, lots of street noise even late at night. The closed door did nothing to help. The wifi was terrible - basically unusable. The mattress still had plastic wrapping on it. So, I guess it was great that it was new? Definitely not for families as the gentlemen right before me booked a room for 3 hrs. Basically all you need to know right there.
Location was close to work? When arriving, there was a crackhead walking around the parkhead trying to sell blowjobs. This wasn't just someone randomly walking by, she was staying two rooms down from mine. Second, management raised the price from registration. Third, they tried telling me that the credit card machine was not working because they are clearly trying to rent rooms cash only so they can do things under the table. Fourth, I was woken up at 7:00 am to a housekeeper that opened my door and started yelling something in Spanish. This is NOT AN EXECUTIVE MOTEL. This is a crack motel. Not to mention that the walls were dirty, the sheets had stains, and the hot water did not work in the morning or at night. They advertised a Queen sized bed in the reservation: I was given a double and told for an extra fee I could get a Queen sized bed. Do not stay at this filthy place.
Nothing like I hada terrible night I couldn't sleep whole nightwith this hotel room was smell really bed and air conditioner was make too much noise. I dont want to say extremely bad hotel but they need to improve cleaning , secure and stingy. But all over all only good thing was front offfice lady was so nice and helpfull. If possible i need my money back. I had trainig for my job i was sleepy all they.
Proximity to Miami Beach Too expensive for little to nothing. I've stayed at Super 8 that are far superior. Regretted I stayed so long (2 days). There were huge water bugs in bathroom. Besides can't expect less, bath tub was lined with black mold.