Set in the historic Nottinghamshire market town of Retford, The Elms Hotel is a grand, former Georgian residence dating back to 1792. Grade II Listed and featuring attractive landscaped gardens, the hotel sits on the old Great North Road between York and London. Its location makes it an ideal stopover hotel for business travelers and for those booking a last-minute trip to visit the many attractions in the area. There are 15 en-suite rooms at The Elms, each with flat-screen TVs and unlimited free Wi-Fi and convenient access to a friendly Fayre & Square family pub restaurant. The Hotel is easy to find, sitting on the A638 just a 10 minute drive from the the A1 or a pleasant 15 minute walk from Retford Train Station. Retford itself is ideally located too, with Robin Hood Airport, and the towns and cities of North Lincolnshire, Nottinghamshire and South Yorkshire all within easy reach.
The staff were excellent. Very helpful when we were delayed and could not get there by the allocated check in time
The place is desperately in need of refurbishment, this is not a complaint, as we enjoyed our stay despite that.
We were originally in a smaller room but were upgraded at no extra cost. The rooms was clean and plenty of space. Some of the decor is rather old fashioned though.
The food in the evening was good , staff friendly.
The room was dirty, taps you could not turn off, black mould everywhere,cracked wash basin, chipped shower tray, dirty carpets,I could go on and on, will never stay here again. What more can I say?
Basic room, but good value for money
I paid for the breakfast for my wife and I, as the young lady had charged my account for them. However I was informed that night, when I got home, by Steve and Mandy (it was their engagement party in the function room the night before, thus the overnight stay) that the manager had agreed to include the breakfasts in our room rate of £35.00. Perhaps your young lady in the morning had not realised? Can you check up on this one and report back - thanks
Rooms clearly need updating and a good clean but to be honest you can't expect too much for the price
Bedroom had lounge area
Check out after breakfast on morning of departure was not good. Staff couldn't access computorised details of previous nights meal or issue a VAT receipt
Food was quite good and reasonably priced.
We found that the hotel was not up to standard. No glasses in bathroom. No remote control for TV. No decent chair to sit on whilst in room. Central heating radiator was not in use but we were given a small electric heater. Carpet did not look very clean.The staff room or office was immediately next door to our room with only a partition wall between them; hence we could hear everything they were saying and doing. Very annoying late at night and being woken up by the banging Etc. If we could hear them, then they probably would have been able to hear us.
Good service in all areas.
Allocated ground floor bedroom in stable block. Room OK but very noisy from rooms above. Woken at 05.00 and noisy from then on.
Food was acceptable, staff very helpful
room was poorly equipped, no remote on television, light did not work in bathroom
the room was seperate from the pub itself, the staff were very helpful too