This hotel has seen better days. The decor is dated and it wasn’t especially clean. The staff are not very friendly and maid service was by request only.
3 stars
Hilton Garden Inn Dallas/Richardson
1001 West President George Bush Highway, Richardson, TX 75080, United States
Richardson, TX
See location+1 972 792 9393Photos of Hilton Garden Inn Dallas/Richardson
Overview
Daily Mandatory Charge includes: Texas Recovery Fee. Enjoy a quiet stay in the heart of the Telecom corridor, near the University of Texas at Dallas. Spread out in a newly updated suite and take advantage of the fridge, microwave, and Keurig in each room. On-site amenities include a restaurant and bar, 24-hour fitness center, indoor pool, and free WiFi. Our convenient location offers easy access to State Farm, Blue Cross Blue Shield, and Raytheon.
Latest deals for Hilton Garden Inn Dallas/Richardson
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Dallas/Richardson
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hilton Garden Inn Dallas/Richardson
7.6
Good
236 verified ratings
Wonderful
123
Very good
38
Good
24
Okay
7
Fair
11
Mediocre
6
Poor
27
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and cleanliness, but many expressed dissatisfaction with the noise levels, uncomfortable bedding, and unhelpful service from the staff. Some reviews highlighted issues with the pool and amenities as well.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
4 reviews
7.6 out of 10
4 reviews
All reviews
We always enjoy our stay at this hotel.
Pros (+) No superior - better than adequate
Cons (-) More space in dining area, more varied menu.
Pros (+) Extremely clean, great staff, good price value, lots of amenities,
Cons (-) There is a chlorine smell from indoor pool that travels down the corridor and in the elevators. 4th floor rooms are loud from equipment on roof.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hilton Garden Inn Dallas Richardson?
Some guests found the beds to be very comfortable, while others mentioned that the beds were hard and uncomfortable.
Is parking available at Hilton Garden Inn Dallas Richardson?
Yes, the hotel offers private parking for guests.
What can I expect from the food quality at Hilton Garden Inn Dallas Richardson?
Guests have mentioned that the breakfast was fine, and the bar/restaurant on site was great. However, some guests felt that the breakfast was overpriced and lacking in variety.
How clean is Hilton Garden Inn Dallas Richardson?
The hotel was described as clean and well-maintained by many guests. However, some mentioned a musty smell in the room and issues with cleanliness in specific areas like the hot tub and carpets.
What is the staff like at Hilton Garden Inn Dallas Richardson?
The staff was described as friendly, hospitable, and helpful by many guests. However, some guests mentioned issues with unhelpful or negligent staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Earplugs
Some guests noted that the walls were thin and soundproofing was not sufficient. Bringing earplugs might help ensure a peaceful night's sleep.
Check Room Odor
A few guests mentioned a musty smell in the rooms. It might be helpful to check the room for any odors upon arrival and request a room change if necessary.
Verify Room Cleanliness
Some guests reported that the rooms were not as clean as expected. It's advisable to check the room upon arrival and notify the staff immediately if there are any cleanliness issues.
Inquire About Room Maintenance
A guest reported a musty smell and mentioned that the carpets might need cleaning or replacement. It might be beneficial to inquire about the maintenance of the room, especially if sensitive to odors.
Consider Noise Levels
Some guests noted that the rooms were not very soundproof, and noise from neighboring rooms could be heard. Being mindful of this and managing expectations regarding noise levels could enhance the stay.
Confirm Breakfast Inclusions
Several guests expressed a desire for complimentary breakfast. It's advisable to confirm the breakfast inclusions at the time of booking to avoid any surprises.
Check for Room Amenities
Some guests mentioned the absence of USB charging sockets in the rooms. It might be helpful to check for essential amenities like this before arrival and plan accordingly.
Parking Lot Security
One guest reported a theft incident in the parking lot. It might be wise to inquire about the security measures in place for the parking area.
Verify Pool Conditions
Some guests mentioned issues with the pool, such as excessive chlorine and cleanliness concerns. It might be beneficial to inquire about the pool conditions before planning a swim.
Location
1001 West President George Bush Highway, Richardson, TX 75080
What's nearby
- University of Texas at Dallas - Visual Arts Building1.1 mi
- Cockroach Hall of Fame1.2 mi
- Heritage Farmstead Museum1.2 mi
- University of Texas at Dallas1.3 mi
- The North Texas Automotive Museum1.8 mi
- Charles W. Eisemann Center for Performing Arts2.3 mi
- Interurban Railway Museum2.6 mi
- Cottonwood Park4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Dallas/Richardson
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | $104 |
Average price (weekend night) | $96 |
When to book a room at Hilton Garden Inn Dallas/Richardson
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Dallas/Richardson
FAQs when booking at Hilton Garden Inn Dallas/Richardson
Nearby hotels and places to stay
Closest
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See most recommended stays in RichardsonGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 3.9 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 12.5 mi |