Richardson car rentals

Cons: All was great!

Cons: Less than 1/4 tank of gas in car at pick up. Enterprise employee that did the check out, did not honor my priceline reservation and said that if I declined the insurance coverage, then I lose the lower rate. When I returned the car, they fixed his error and honored my reservation.

Cons: That I couldn’t pick up a car and drop off at any location. Also the Arapaho office was closed on Sundays

Cons: That location only has two parking spots in front. Trying to get get in and out of the parking lot without getting rear-ended is a miracle!

Cons: The car they provided me with had a nail in the tire. I had to stop to put air in the tire three times on my trip. When I got home the tire went completely flat. There was no spare with the car to even replace it to return it. Very disappointed and dissatisfied.

Cons: Reserved a small SUV and when we got there all they had left on the lot was ONE a compact car. We were driving 900 miles to rent a truck and ,over belongings across the country. They attempted to find us another car locally but contractually couldn't call the airport because they didn't have reciprocal agreements with them. I was able to find a replacement with my cell phone so we left without the rental and got another at the airport - from Enterprise.

Cons: i booked online a car to pick up from richardson but hertz branch in the richardson was closed when I got there. I did not get any info about working times in richardson branch before i booked. This is unprofessional and extremely rude! After half an hour talk on call I managed to get confirmation for refund. Still waiting refund...

Cons: i used to work as a customer service agent and the first and most thing i learnt about it was never to say ' I DO NOT KNOW TO A CUSTOMER' ...my boss always told us if you don't know you have no business working here... so I rented my car thru a third party got a good deal paid my insurance thru them so when I went to pick my car I was asked if I needed an insurance told her I paid but she told me that it doesn't show there i asked her what i should do and the answer was 'I DON'T KNOW ' so i didn't want to take the risk of driving without it and ended up paying twice went back and asked her again 'SHE DOES NOT KNOW WHAT I SHOULD DO ' will never use Hertz again

Cons: Nothing to report at this time