Holiday Inn Express & Suites Cleveland-Richfield By IHG

You can expect a great breakfast with a variety of choices, including omelets, bagels, yogurt, fruit, and cereals. The breakfast staff is friendly and upbeat.

The hotel is in a safe location with lots of lighting and is close to everything you may need. It's also near restaurants and Cuyahoga Valley National Park.

The beds and pillows are comfortable, providing a good night's sleep for guests.

The facility is clean and well-kept, and the rooms are updated and comfortable. However, some guests have mentioned cleanliness issues with the bedding and shower drain cover.

The hotel shares a parking lot with a nearby motel, and some guests have mentioned the area looking unkempt. However, the hotel is close to restaurants and offers easy access to everything you may need.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported issues with room cleanliness and maintenance, so it may be beneficial to request a recently renovated room or check for any ongoing construction before booking.

Many guests praised the quality and variety of the breakfast offered, highlighting the omelets, bagels, yogurt, and fruit as particularly enjoyable options.

While the hotel offers breakfast and a restaurant, guests noted that there are limited dining choices within close proximity. It may be helpful to research nearby restaurants for additional dining options.

Guests appreciated the jacuzzi rooms and the updated whirlpool and sauna. However, some mentioned the need for maintenance in the pool area, so it's advisable to check the current condition before use.

Several guests reported noise disturbances, such as loud guests in the halls late at night. Bringing earplugs or requesting a quieter room location could enhance the overall stay experience.

A few guests encountered issues with their reservations not being initially found by the hotel staff. It's advisable to double-check reservations directly with the hotel to avoid any inconvenience upon arrival.

Guests who arrived late at night experienced delays in obtaining their rooms, leading to extended wait times. Arranging for early check-in or notifying the hotel of late-night arrivals may help streamline the check-in process.

While the hotel offers free parking, some guests noted that the location is in front of a motel, which may impact the overall ambiance. Guests may want to consider transportation options and nearby attractions when planning their stay.

If any issues arise during the stay, promptly notifying the staff can lead to quick resolutions. Some guests reported issues with room cleanliness, maintenance, and amenities, so open communication with the hotel staff is recommended.