Pros (+) Gluten free breakfast options were great.
Cons (-) Room smelled awful, and was really hot, despite cranking A/C. The fridge was off and smelled awful also. The TV remote didn't work- which the help desk corrected.
2 stars
Holiday Inn Express Hotel & Suites Cleveland-Richfield, An IHG Hotel
Photos of Holiday Inn Express Hotel & Suites Cleveland-Richfield, An IHG Hotel
Overview
Welcome to the Holiday Inn Express Hotel & Suites Cleveland-Richfield where we are beautifully renovated.We are conveniently located between Cleveland and Akron near Interstates 80 & 77. Our Richfield hotel is an excellent destination for both business and leisure travelers. We are near businesses such as Ford Training Center and OPOTA. Our hotel is convenient for travelers attending area business meetings and it is also great for those hosting meetings, as we have space for up to 30. Families will enjoy exploring the Cleveland and Akron areas. Attractions near our hotel in Richfield include Cuyahoga Valley National Park, Brandywine Falls and Brandywine/Boston Mills Ski Resorts. The Cleveland Museum of Natural History, the Great Lakes Science Center, the Rock and Roll Hall of Fame, the Pro Football Hall of Fame, Blossom Music Center, Playhouse Square and Firestone Country Club. The Cleveland & Akron zoos are also nearby as are wedding venues such as Hale Farm, Conrad Botzum Farm and Michael Angelo's Winery. Our Richfield property is near world-famous hospitals like Cleveland Clinic and University Hospitals, as well as local universities such as Case Western, Cleveland State and the University of Akron. During your stay in Richfield, enjoy our indoor heated pool and fitness center, free high-speed Internet access and complimentary hot breakfast bar. Check out our great Richfield hotel deals and book your stay today.
Latest deals for Holiday Inn Express Hotel & Suites Cleveland-Richfield, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Express Hotel & Suites Cleveland-Richfield, An IHG Hotel
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Hiking
- Golf
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express Hotel & Suites Cleveland-Richfield, An IHG Hotel
8.0
Very good
352 verified ratings
Wonderful
144
Very good
64
Good
40
Okay
34
Fair
25
Mediocre
14
Poor
31
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, appreciating the great breakfast and remodeled rooms, but many expressed dissatisfaction with the service and cleanliness. Issues with reservations, unwelcoming staff, and some maintenance problems were also noted.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
1 review
7.5 out of 10
2 reviews
All reviews
Pros (+) The facility was clean and the location was convenient.
Cons (-) The staff was not knowledgeable of the area and could not give restaurant recommendations. We could not get the room to cool down to a comfortable temperature. The bed was hard and the pillows were flat.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Holiday Inn Express Hotel & Suites Cleveland-Richfield?
You can expect a great breakfast with a variety of choices, including omelets, bagels, yogurt, fruit, and cereals. The breakfast staff is friendly and upbeat.
Is the hotel's location convenient for exploring nearby attractions?
The hotel is in a safe location with lots of lighting and is close to everything you may need. It's also near restaurants and Cuyahoga Valley National Park.
How are the beds at Holiday Inn Express Hotel & Suites Cleveland-Richfield?
The beds and pillows are comfortable, providing a good night's sleep for guests.
What are the cleanliness standards like at Holiday Inn Express Hotel & Suites Cleveland-Richfield?
The facility is clean and well-kept, and the rooms are updated and comfortable. However, some guests have mentioned cleanliness issues with the bedding and shower drain cover.
Is there any feedback about the hotel's parking and nearby amenities?
The hotel shares a parking lot with a nearby motel, and some guests have mentioned the area looking unkempt. However, the hotel is close to restaurants and offers easy access to everything you may need.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness and maintenance, so it may be beneficial to request a recently renovated room or check for any ongoing construction before booking.
Enjoy the Complimentary Breakfast
Many guests praised the quality and variety of the breakfast offered, highlighting the omelets, bagels, yogurt, and fruit as particularly enjoyable options.
Check Nearby Dining Options
While the hotel offers breakfast and a restaurant, guests noted that there are limited dining choices within close proximity. It may be helpful to research nearby restaurants for additional dining options.
Take Advantage of the Spa Facilities
Guests appreciated the jacuzzi rooms and the updated whirlpool and sauna. However, some mentioned the need for maintenance in the pool area, so it's advisable to check the current condition before use.
Be Mindful of Noise Levels
Several guests reported noise disturbances, such as loud guests in the halls late at night. Bringing earplugs or requesting a quieter room location could enhance the overall stay experience.
Confirm Room Reservations
A few guests encountered issues with their reservations not being initially found by the hotel staff. It's advisable to double-check reservations directly with the hotel to avoid any inconvenience upon arrival.
Plan for Early Check-in
Guests who arrived late at night experienced delays in obtaining their rooms, leading to extended wait times. Arranging for early check-in or notifying the hotel of late-night arrivals may help streamline the check-in process.
Consider Transportation
While the hotel offers free parking, some guests noted that the location is in front of a motel, which may impact the overall ambiance. Guests may want to consider transportation options and nearby attractions when planning their stay.
Address Any Concerns Promptly
If any issues arise during the stay, promptly notifying the staff can lead to quick resolutions. Some guests reported issues with room cleanliness, maintenance, and amenities, so open communication with the hotel staff is recommended.
Location
5171 Brecksville Road, Richfield, OH 44286
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Hotel & Suites Cleveland-Richfield, An IHG Hotel
Low season | February |
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High season | August |
Average price (weeknight) | $125 |
Average price (weekend night) | $131 |
When to book a room at Holiday Inn Express Hotel & Suites Cleveland-Richfield, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express Hotel & Suites Cleveland-Richfield, An IHG Hotel
FAQs when booking at Holiday Inn Express Hotel & Suites Cleveland-Richfield, An IHG Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in RichfieldGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 14.8 mi |