Ridgeland Hotels

NOTHING

It had beds. And Luckly I was only driving through and not planning on staying more than the evening I did. There was mold all around the sink and bathroom, it was dirty, had only 1 working light, there was no hot water, staff was rude.....

Location It was dirty, wallpaper was falling off no vents

Location and parking. Slow AC. Mold and mildew in room coming out seams of old peeling wallpaper.

Staff rude.

Free breakfast items. AC not working they moved us to new room Front desk accidentally gave our room to someone and they tried to enter our room at 3 am

Nothing Everything

I booked my room and then when I walked into the room it looked as if the sheets were used and someone was already using that bed so I went back and asked for a different room that was much better. My sister had an issue with her room as well she said she saw roaches in the bathroom and she has an infant and there was fighting and arguing outside the room and she couldn't sleep worrying if her family is safe there.

The hotel was booked online, but when we arrived to check in there was no available room. The online booking service continued to book rooms when there were none available. The hotel staff essentially told us sorry about our luck there was nothing else that could be done. We arrived at around 10:30PM to find this out, and ended up not finding another hotel until 2AM the following morning. Sadly we were one of many travelers that night who had the same unfortunate experience.

The employees were very nice and courteous. If the pictures reflected the true look of this motel, you couldn't have paid me to stay there. The road leading in as well as the parking lot were so full of large pot holes it was like four wheeling. The online pictures looks very clean, sharp & nice. In reality, the appearance is in dire need of remodeling. The entrance is like a run down mobile home. The walls & tub were stained & door frames were broke. The pool was there but covered up and nasty.

The bathroom was filled with black mold. The place smelled of mildew and mold so badly I couldn't sleep. The bathroom door had been kicked in. The linens were in shreds. I tried to retrieve a library book I left, only to find that the two times I called and spoke to two different people, they could not understand English. I reported this facility to the Health Department.'