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The owners are very nice. The rooms are clean and roomy enough. If going to Europa Park this is a great spot to stay.
Very friendly staff. Delicious breakfast food. Very good location for our purposes: Calm and fresh air although near to highway. Real good hotel ! The water pressure of the shower should be augmented.
Reception was genuinely enthusiastic. Kids like bunk beds. Could not achieve desirable sleeping temperature in room. With window open to let in air, bugs and sounds of frequent nearby trains filled the room. No thin sheet when it did cool off, only heavy comforter that made us too hot.
How close it was to Europa Park, and how easy it was to find.
The convience to Europa park, also having a bunk bed in the room. My daughter thought it was great.
Great location and fairly clean but no frills. Staff was okay but made you feel like just another tourist.
1) Convenience of being directly across the street from the entrance of Europa Park and other local restaurants. 2) Hotel and restaurants staff spoke English. 3) Plenty of parking spaces. 1) No refrigerator and alarm clock!
Breakfast, distance to europa park. quick and friendly service, no paperwork nonsense when checking in. uncomfortable beds. one bed was a converted sofa, very uncomfortable.
Proximity of the location- very close to the park Very few of the stuff speaks english
The location of the hotel is great as it is right across the street from Europapark. The breakfast buffet was ok but nothing special.
Close to Europa park - just across the street, dogs welcome
The very friendly staff and the two restaurants available. Nothing
The restaurants in the evening were good. The breakfast buffet was terrible. The baby cot was not set up in our room. We were placed on the third floor--there was no lift--and we have to children under three.
staff was very friendly, the restaurant was delicious I thought it was close enough to walk to the park but is no problem if you're driving
Room was comfortable for 4 (2 kids on bunk beds) Furniture was simple yet nice and comfortable. Staff was excellent and kitchen has a wonderful chef!
Staff was very nice. The breakfast was good. The location to Europa park was great. The room was large and modern. It could have used a pool or play park for children. The hotel next door had both and everyone seemed to be having a party. My 3 year old son kept looking from the window wondering why we couldn't go to the pool party 30 feet away.
good size room and good third bed
No a/c in operation, Internet service at the rooms
Room was great for 3 kids. bunk bed and fold-up bed. buffet breakfast was perfect. cleanliness of hotel was super. next to europa park but a 20-30 minute walk. we used car as it was raining both days we were there. hotel gave us a parking ticket for 1 day at europa park saving us 4 euros. free parking at hotel. air conditioning was broke but they had a portable one there that was good but noisy. receptionist staff were vert courteous. Distance for walking to europa park.
The hotel is close to Europapark, has big room and clean bathroom,a generous breakfast. The access to internet was much appreciated We prefer to have a bar in the room for after 22h drinks.
large room with all necessary comodities. The staff was very freindly and tried to help best possible way. A little too far away from the entrance of the parc (15-20' walk). I was very anoyed to find the restaurant closed, due to sickness of the cook. It is not easy to go out for dinner with children!
Travelling with a child we particularly appreciated the quiet and big room with 4 beds. Beds very comfortable and clean and modern bathroom/shower. Good breakfast. Short and easy walk away from Europapark. Breakfast is excellent, but otherwise the menu of the restaurant is somewhat limited in the evenings.
Natacha was very nice with us when we arrived;this hotel is really near everything (europapark, highway...) No possible to call outside from the room...only at the reception! The lady at breakfast was realy not nice!!!! The tables were dirty, there was no more bread, no more eggs.... it was no possible to have dinner at the hotel, and rust is really a very sad city, no shops, only 1 restaurant open (full up of course)...
The personel was very helpful and polite. We arrived early and got the room as soon they where cleaned. The hotel was close to the Europa park. The pool was nice and warm. The price was not super low, but we knew that from the beginning.
Friendly, efficient, good service and food and close to Europa Park.
The rooms were big and clean, breakfast was great. Out of all the euorpean hotels we have stay this is by far the best. Very kid friendly, nice pool and they had a place for the kids to play as well. The restraunt was wonderful. They have a shuttle service to the park that is not in the description of the hotel, this was very helpful and you can walk back to the hotel is less than five minutes from the park. The hotel staff was very helpful, we had car trouble while we were there and they did everything they could to help us out. Over all the stay here was great and I would stay here again for sure no doubt!!! Nothing it was great..
Convenience for Europark, courtesy bus, outdoor pool (good for hot, tired children and parents!), nice restaurant and terrace bar, games room
service at the restaurant
Friendly staff. Room, good size for a family of four. Plan to stay here again in the summer.
It is in close proximity to Europa Park entrance. Brekfast buffet of good quality.
Close to Europa Park, great restaurant with food for everyone, fantastic decoration, clean - everythings was perfect.
proximity to Europa Park & friendly staff / clean room
Very pleasant hotel with a pool and nice garden.This was very welcome when we arrived after a long drive! The quality of the breakfast was very good, with freshly cooked eggs available. They also had a very nice menu for dinner.
We go to europapark, hotel is close to entrance, this is a very good position to go to the park. Hotel doesn't have internet!
walking distance location for Europa Park there is no WiFi as advertised (there shoud be public WiFi, but not receivable at hotel location) !!!
the location was good The room we were given was very small - unacceptably so for the price
we like it 's close location to Europa park without having to pay high prices for four star acccomadation and expensive food. We were over charged for the room because we booked through booking .com. It was frustrating that when I called the hotel to book (having been a fairly regular customer) they would not take a reservation over the phone and told me that I had to book online, the staff member did not specify that it had to be their own hotel website and not booking,com. The result was we paid more than we were quoted on the phone and the staff basically made no appologies and said there was nothing they could or would do about it. Next time we will stay else where.
I didnt Like the Hotel at all. Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!! Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!!
Everything was as promised rooms tiny
Very nice to have a room for five (rare!) The breakfast buffet was rather poor
The family room slept 5 of us very comfortably. The walk to Europa Park was very easy. The breakfast buffet was one of the best ones that I have ever had.
No air Condotion in the hotel and it was very hot during Aug. very noisy neighberhood on the night when open the windows the staff not tha helpfull ane expansive resturant
Everything about our stay was excellent! Perfect location for Europa Park and beautiful drive to the Black Forest area.
The staff were incredibly kind and generous and willing to help We were in a triple room, but had toelling for just two people. I asked the owner for more towels, but didn't get them.
Excellent salad in the Bier-garten restaurant The all-night noise from the party the staff in the hotel held on our second night.
close to europa park
The Hotel was clean, service friendly, on-sight parking was a plus. The room was cozy and the beds were comfortable. Good breakfast buffet. Water pressure in the shower was really low.
it was an superb location for Europa park, good value and good food.
clean rooms, friendly multi lingual staff, 5 min stroll to the main entrance to europa park, excelent base for a family.
Stay overnight, becose all day visit to Europapark.
Hotel is really close to the EuropaPark. Restaurant was good, even if we were in a conference room, as the restaurant well fully booked. (please note that we also reserved a table at 5pm). Coldness of the rooms. We had to turn heat on a long moment before feeling confortable. The bathroom was really functional and small.
nice,clean room,plenty of space and very close to Europa Park ( which is brilliant) Good food, nice staff. parking was not a problem either. easy to get to from the motorway.
Good lakeside view, good family room Air conditioning did not work particularly effectively
Peacefulness. Quietness. Cosy. Privateness. Rich breakfast. Closest free parking. Internet cannot be accessed in all apartments. Neither cable nor WIFI. Nevertheless there is WIFI in the dining room.
Small family run place in lovely rural village handy to train and bus to Europa Parl. Lovely local walks and restaraunts.
This hotel was excellent for a 3 star hotel. The owner was really nice and helpful and very friendly. The room was so clean. The cleanest hotel I ever stayed in. I noticed that she had put haribo sweets out for the children staying- cute little extra! Perfect for the Europa park, about 3 mins by car.
Excellent stay , lots of room , owner more than helpful
Very Very family friendly stuff.
It is just out side europa park the staff are family friendly Lack of air conditions
the breakfast was very good and the location also the bath was too small and there was no mirror in the room
The hotel is very close to the entrance of the "Europe - Park" (3-4 minute walk across the street), very clean basic breakfast, a bit expensive, There is no elevator and it was hard to carry the bags to the second floor.
Staff very friendly and helpful. Hot water took a while to come through and on one morning it only got to lukewarm.
Great location. Directly across from Europa Park. The staff was very friendly and helpful.
everything: great location, very frendly staff, excellent breakfast, comfortable beds, clean rooms - what else could we want ? I would certanly stay there again no
Best location for visiting EUROPA PARK. Very very family friendly people. Very good value for money HOTEL.
europa park visit meant this place was more convenient and closer than the park's car park!
Room cleanliness and kind staff. Free car Parking. It was near the Europa park and the provide me with tickets.
Friendly staff and very close to Europa part. The receptionist was not available at reception all the time. Poor wifi signal in the room.
The pleasant staff on arrival and during our stay. The hotel is located close to the Europapark. The beds and pillows were not very comfortable
the staff was very helpful and the stay was very relaxing the stay was perfect the breakfast was very good and there is nothing that my family didn't like
The location and breakfast.
Great family hotel. The staff was very friendly, the rooms were clean and quiet. The kids loved it too.
Very nice, we will be returning
Very friendly people, made us feel very welcome indeed - Nothing
Staff very friendly and helpful.Near from Europa Park.Free parking. Hotel is fairly nice. No elevator.
The hotel staff were very friendly and always helpful. the rooms were very clean and tidy with the main bed in the family room. great location for Europa Park with full kitchen facilities. Beds were very comfortable and room was cleaned daily. Full buffet breakfast with fruit, juices, yoghurt, breads, cereal and tea facilities.
Nothing good very simple and rip off
Very good staff and nice restaurant with very good choice of food
Did not take Mastercard
Great location and value for money hotel.
Right across the street from Europapark. Very friendly staff, great dining room with nice patio, breakfast was what we expect from any fine European hotel. The room was large, bunk beds for the kids was a nice surprise. You could spend a couple of hundred more Euro to stay across the street, but why would you???
close to Europa park, very good restaurant
Many thanks to the owner hotel for a warm welcome!
Nothing that is of interest Comfert of the room and toilets compeared to the price they chatge per person. Its a rip off and not worth the money.
The location is great to visit Europa Park. Room is clean and friendly staff.
It was very nice, and the staff was very friendly. The hotel was quiet and clean. Breakfast was great. The room was very warm, but the fan did help
Very friendly staff, large family room with plenty of space. Nice restaurant at the hotel with very good prices and good food.
breakfast: not all products were fresh enough
A nice friendly staff. I hope to return one day.
The room was very hot when we arrived.
the large room and the clenliness they did not speak English
We were travelling south through Europe by car, and so selected this hotel for its convenient location from Zeebrugge, with a functional stop in mind. The hotel was great. It was practical for our travel, the staff were really helpful, the family room economical and spacious. The attached restruant was great. We would definiately visit again.
Breathtaking attitude towards the customers !
hotel cleanliness , hotel staff , but hotel was quite lonely located. hotel was quite away from europapark