Hilton Riyadh Hotel & Residences

Guests have praised the hotel for its very clean and comfortable rooms, excellent facilities, and attentive staff.

The staff are described as friendly, very helpful, and supportive, providing a welcoming and professional experience.

The hotel offers a fantastic breakfast with a wide variety of choices and excellent dining options, accompanied by friendly customer service.

The hotel provides free parking and valet parking, ensuring convenient options for guests with vehicles.

The high season is in December, offering a great time to experience the hotel's facilities and services.

Several guests mentioned receiving room upgrades, so consider inquiring about upgrade options for a more luxurious experience.

The hotel's proximity to Princess Nora Bint Abdulrahman University and Riyadh International Convention and Exhibition Center makes it convenient for business travelers and visitors attending events at these locations.

Some guests found the rooms to be spacious and clean, while others mentioned difficulty with tap operation and cleanliness issues. Consider requesting a room with ample space and ensuring that all amenities are in good working condition upon check-in.

Guests appreciated the hospitality and service provided by specific staff members. Consider reaching out to the guest experience team for personalized assistance during your stay.

While some guests praised the hotel's soundproof rooms, others mentioned issues with noise and cleanliness. It may be beneficial to request a quiet room location to ensure a peaceful stay.

Some guests experienced challenges with deposits and check-out processes. It's advisable to confirm payment and deposit procedures in advance to avoid any inconveniences.

The availability of airport shuttle services and valet parking can enhance convenience for guests arriving by air or car. Inquire about these services to streamline your travel experience.

While some guests enjoyed the breakfast and dining options, others expressed dissatisfaction with the quality and variety of food. It may be helpful to explore nearby dining alternatives for additional choices.

The hotel offers various accessibility features, including wheelchair-accessible units and amenities such as shower chairs and grab rails. Guests with specific accessibility needs should inquire about these features when booking.

The hotel has implemented comprehensive health and safety protocols, including contactless check-in, daily housekeeping, and hand sanitizer availability. Familiarize yourself with these measures to ensure a safe and comfortable stay.