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Pros. For me the make or break it is 1. the bed & 2. the shower. Both were excellent. The gentleman that checked us in at close to midnight had a great attitude and was super helpful.
Cons. Still some remodeling going on that really stuck out given how nice most of the facility was
Pros. The room was good
Cons. Was not advised of extensive construction throughout. Was required to transit dusty dirty hallways. Wife refused to enter. I did not sleep there or use bed. $80 wasted.
Pros. Hotel was very affordable and room was very big. As Far as I could tell everything was clean. We did not need much but the staff was helpful.
Cons. Hotel looks like it is closed. Looks like it was at one time a very nice conference center but it needs a bit of work to get back to 4star. No bar or restaurant.
Pros. The place is in tatters.
Cons. I left a wireless headphone and a charging block in the room. One hour down the road I realized it was missing and I called the hotel And they cannot located in the room that I was just in. I am 175% sure the items were exactly where I left them so I find it hard to believe they could not find. Items that are no value to someone else, but inconvenience for me to replace
Cons. Fireplace didnt work. Phone not plugged in. Facilities looked worn and delapatated
Pros. Nice place, spacious rooms , right on the river with a nice view out the windows in the room
Pros. The bed was comfortable, lobby was cool and funky.
Cons. First room had a broken window and smelled bad! Continental breakfast included the worst "eggs" ever and rotten milk!
Pros. Customer service was great from the front desk to the breakfast people. Our room was clean and comfortable. New GM was there to help the guest and gave us some information on the hotel history. Decor is not cookie cutter and interesting to look around. Good breakfast.
Cons. A hotel map would be nice as you have to wander to find the pool and bar but it was cool looking at all the little special decor items Needs some updating and deep cleaning. Doors and carpet edges showing lack of care.
Cons. I booked this hotel online using the pictures they showed of the property as the reason for booking. I was surprised when my wife and daughter arrived at the hotel and were afraid to exit the car to go in. They eventually did go inside and there were HOLES in the ceiling going down the hallway and several rooms were BOARDED up. They looked at the room and decided to go somewhere else. I called to cancel the reservation but they would NOT cancel the first night. They did refund the other 2 nights that I had paid. STAY AWAY FROM THIS PLACE. It is nasty and smells and they will not give you money back once you've booked. Totally disgusted!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The low season is in September, while the high season is in April.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel for its cleanliness, with many reviews highlighting the super clean rooms and the overall cleanliness of the property.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
What can I expect from the breakfast at the hotel?
Guests have raved about the great breakfast, with many reviews mentioning the excellent breakfast options and the friendly breakfast staff.
How is the quality of the beds at the hotel?
Guests have praised the comfortable beds and the cleanliness of the rooms, with some reviews specifically mentioning the comfort of the sheets and towels.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a River View Room
Guests highly recommend booking a room with a river view for a beautiful and serene experience.
Check Pool Availability
Before booking, inquire about the pool's operational status as some guests were disappointed to find it closed for renovation during their stay.
Consider Room Location
Some guests recommend requesting a room on the top floor to enjoy the best views of the river.
Be Mindful of Noise
Guests have noted that rooms facing the river may experience noise from nearby railroad tracks, so light sleepers may want to consider this when choosing a room.
Plan for Breakfast
While the hotel offers a complimentary breakfast, some guests were disappointed to find limited options or no breakfast service due to pandemic-related restrictions, so it's advisable to check the current breakfast arrangements before arrival.
Take Advantage of Nearby Attractions
The hotel's proximity to attractions like Sinnissippi Park and the Burpee Museum of Natural History makes it convenient for guests to explore the area.
Inquire About Early Check-In
If early check-in is important to your travel plans, it's advisable to confirm this with the hotel in advance, as some guests experienced challenges with early check-in requests.
Consider Accessibility Needs
The hotel offers accessible rooms and facilities, making it suitable for guests with mobility requirements. It's recommended to inquire about specific accessibility features based on individual needs.
Be Aware of Surroundings
While the hotel itself offers a pleasant experience, some guests have mentioned concerns about the surrounding area, so it's advisable to be mindful of the location.
Engage with Friendly Staff
Many guests have praised the hotel staff for their friendliness and helpfulness, particularly the breakfast hosts, so don't hesitate to seek assistance or recommendations from the staff during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | April |
Average price (weeknight) | $117 |
Average price (weekend night) | $131 |
Riverview Inn and Suites Ascend Hotel Collection is located at 700 West Riverside Boulevard, 3.2 miles from the center of Rockford. Cathedral of Saint Peter is the closest landmark to Riverview Inn and Suites Ascend Hotel Collection.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Riverview Inn and Suites Ascend Hotel Collection.
Yes, Riverview Inn and Suites Ascend Hotel Collection offers free Wi-Fi.
Yes, Riverview Inn and Suites Ascend Hotel Collection offers free parking.
Riverview Inn and Suites Ascend Hotel Collection is 8 miles from Chicago Greater Rockford. Riverview Inn and Suites Ascend Hotel Collection is 58.1 miles from Madison Truax Field.
Yes, Riverview Inn and Suites Ascend Hotel Collection has a pool onsite.
KAYAK scours the web for all room deals available at Riverview Inn and Suites Ascend Hotel Collection in Rockford and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riverview Inn and Suites Ascend Hotel Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riverview Inn and Suites Ascend Hotel Collection.
Value for money | 7.5 |
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Distance to city center | 3.2 mi |
Nearest Airport | Chicago Greater Rockford |
Distance to airport | 8.0 mi |