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We are group of pilgrims.Room and bathroom very nice and clin.Dinner and breakfast exelent.Staff very caindl.
Receptionist friendly and very helpful and spoke English well. Swimming pool was great the kids enjoyed it immensely. Cleaning crew forgot to leave shampoo and soap once so we had to ask for more at front desk and they quickly provided some for us.
The air conditioning had been switched on in advance of our arrival - heaven! The staff were also extremely helpful and polite.
The room was clean and quiet and the breakfast was fine and convenient for our family of young children. This hotel's selling point is the pool, however, the first day we were there they closed it which really was frustrating as we choose this hotel because of the pool. Also, the room was a bit small for the price.
The quality of the hotel 1 noise made by the street to close 2 the swimming pool closed at 6.30 pm even for the customers of the hotel
The ratio price/quality is excellent; the hotel is good organised, the rooms are in good cleaning shape. We will come again
In my case it is close to the job, but far from the town. Too much noise on the corridor, specially the staff.
Great location, helpful and friendly staff with very good restaurant nearby.
excellent room. easy to find. friendly staff, even though i dont speak Italian.suprised by swimming pool complex!! couldnt work out air conditioning. the buffet breakfast was empty.
The superb quality and value of the accommodation, and the outstanding breakfast. Nothing.
Staff are friendly, restaurant is lovely, clean and comfortable rooms - we ended up booking another night... We were offered to be brought complimentary coffee's as we had missed breakfast and ended up being charged for the coffee's plus a room service fee!!!
The hotel staff are wonderful: polite, helpful, professional and anticipate your needs! The hotel is well maintained and the rooms and restaurant are extremely comfortable, modern and clean. I cannot fault this hotel; I recommend it unreservedly!
First of all the booking was not registrated at the hotel so they were not expecting us and did not seem to appreciate another guest (even though it was plenty of rooms.) Other bookings for the same trip went well so I am not sure whether it was the booking system failing or the hotel handling the booking.
The modern decor crafted into an old building, the enjoyable restaurant (menu and service). We visited the Museo della Cavalleria and the hotel staff were helpful in giving directions. Private parking
Service was very good. The restaurant staff was very attentive. The door knob came off in our hands. Rm 123
Near the skiing areas and city The poor service
close to ski lifts etc and good value faciliities in the hotel all geared to Italian customers rather than other foreigners and the staff not that friendly or helpful
hotel staff does not speak English well, which caused some problem/s on communicating between guests and staff. the policy of the hotel stay that the guest MUST throw away his/her waiste and SHALL be checked before check-out, was NOT advised at the time of booking. This is not a fare rule on business manner to the customers.
Great location and well designed hotel. Being built for the winter sports market meant that there were solid floors everywhere which made it very noisy. Not much choice of food during the summer period.
The hotel was very comfortable for our needs. It had wireless internet . The hotel was fairly new and close to the freeway. Hard to get into. But can see it from the road.
Friendly, great breakfast The Suite was more like a cheap hotel room
Nice hotel, good price, convenient location close to the highway and very nice staff. The mattress was too hard; it was difficult to shower due to very low hot water pressure.
The hotel it is fine. They must change the beds, there are old
Poor location of the hotel
Nice decor. I only met one of the staff during my stay and she was good. The hotel seemed fairly empty at the time and the young lady on reception seemed to do everything. The restaurant was closed in the evening and she did pizzas and drinks for us. Overall it was good attentive service. Breakfast was included which was a cold buffet style....cheeses, meats, yoghurt, cereals, pastries etc etc. very nice. I would stay here again if in the vicinity. Slightly noisy dure to being on a busy main road.
it took us ages to find (mostly our fault, driving round and round looking for the correct exit from the autostrade) - on the edge of town, but was good when we found it. The booking form asks if you want to reserve parking for a €6 daily fee , but doesn't tell you there is acres of free parking directly outside the hotel.....
Near the road
The hotel was very tidy and fresch. The staff was very helpfull and pleasant to talk to.
The hotel was comfortable and the staff accommodating but the tru benefit is the excellent location and superb family friendly surroundings
I like this hotel, i like Sestriere, i like ski, snow and mountains! Thank you for good vacation! Please, make breakfasts more various!
The location could not have been better, about 7 mins walk to the main ski-lift but yet situated on a square in the centre. The hotel is quite basic but is clean. It is classed as a 4* hotel, but seems more like a 3. The staff were incredibly helpful.
friendliness of staff and relaxed atmosphere
Good service. Nice view across the town Sestriere in clear weather! Soory, I did not pay for a battle of stiil water from mini-bar when I left your hotel. When I will be in Sestriere next time i`ll pay... Please, make an instruction about internet connection in a room, or rather make Wi-Fi for all hotel!
the atmosphere no light in the closet
The atmosphere that you can feel in this hotel is special. Every single room is different from the others, perfectly designed and very well kept... All is like you would like to be! But the most important and impressive think is the kindness of the young stuff and of the young and active owner family! Very suggested
The external hot tub with a view of the alps and the breakfast!
very nice for this resort the spa was poorly run and quite dirty in places, we all came out with coughs after a few days and would not use the spa after this.
Small but nice SPA - ideal after skiing. no blanket only bed sheet so you have to sleep with full heating on, WiFi did not work, had to go to Irish pub in the village
Friendly service, good food, great jacuzzi in the room ..
Staff were fun and extra pleasent. Great spa.
bus to the ski lift everyday was like a personal taxi-excellent extra. no walking up that steep hill! room was a little too hot and could not ajust this
Superb location, great staff
The staff at the hotel were warm and very helpful. The spa: very relaxing, very welcoming staff; excellent after exercising on the slopes. The dishes on the a la carte menu were delicious. I'd stay here again.
Any extra is really expensive: coffee 2 euro, 500ml water 2 euro, wine bottle 18 euro.
The staff were very nice and helpfull. They recommended that we travel to France over the mountain rather than through the tunnel. It made our holiday. Breathtaking. It would normally take an hours drive but give yourself another 90 mins as you will want to stop all the time for photos. They provided me with private under cover parking at a reasonable cost. The room was clean and had en-suite facilities. The town interesting with Roman ruins had good meal in the square. The towels were bits of cloth suitable for taking your skin off and the pillows and bed uncomfortable. The breakfast was the worst selection that we have had in any of the 9 hotels travelling through Europe. The croisants were disgusting and in plastic bags and the bread just as bad. There were wonderful bakeries nearby. I will never recommend this hotel to anyone just travel a bit further before stopping, I suggest you stay in Modane in France.
We spent only one night because we had to drive on the next day . But we were very satisfied und we will sty again in this hotel if we are again on the same way. no
Proximity to town Poor air conditioning
The staff were very friendly and helpful. The Buffet Breakfast was excellent
Breakfast was not very good (lack of service and bread and cheese)
It was just a night stop for us. We were driving from Rome to Paris. Town is very quaint and the scenery is breathtaking. Breakfast room is comfortably large. Typical rolls and coffee. Coffee was great. Beds were a bit hard. No onsite parking but had public parking just around corner.
Very pleasant and helpful staff. We learned a great deal about the region from informative discussions with staff. The hotel is within walking distance from our favorite restaurants in Susa, the Meana (a real treat) and Miro (for pizza). Free wi-fi in room. Highly recommended. Nothing that comes to mind.
wonderfull mountan veiw from the room. Big balkony. Comfortable undeground parking is free of charge. Comfortable big sleeping bed. Night portier does't speeks English.
location, view, staff, market, laundry, Wi-fi connection garage is very dark and tight parking spots (need better lighting system), access to master thru other bedroom and no windows in that bedroom
The accomadation was surprisingly standard, despite the reviews I had read. We were all quite satisfied with everything. It is a bit off the town center and the lifts. A pity there is no Wi-fi in the rooms.
Staff were particularly helpful and contributed to ease of arrival and departure and assistance while staying. Restaurant was closed one night with little warning because of absence of chef.
Staff are friendly, helpful and always have a smile. Very clean. The hotel lacks atmosphere and is very badly insulated against noise from other guests.
Good location, close to town centre and ski slopes. Quiet, peaceful with free parking and decent breakfast hard bed
Welcoming and friendly staff. Large reasonably appointed room. Sunny veranda Soundproofing poor in the room, therefore kept awake by noisy guests. TV too small for the room
Friendly, helpful staff. Lovely views. Sunny rooms. Well-designed and laid-out hotel. Large rooms. Fridge did not work. Emitted very strong chemical smells. Water in shower was warm but not hot over the 5 days I was there. Breakfast average. No plug adaptor available. No flexibility on check-out time (10am).