Pros: took off on time , landed on time, great job.
Aug 11, 2016
A bad company policy
Pros: The flight itself was smooth
Cons: Our bag ( and others) were left behind as a company policy appatently. We waited for it and had to file a complaint and then it arrived with the next flight 6 h later. So we waisted time, energy and frustration. Could just book less people on the flight??
Jun 16, 2016
Decent way to get to a great place.
Pros: Flight from Boston to Ponta Delgada featured remarkable service and surprisingly tolerable food.
Cons: The plane was old and in a state of some disrepair. We were in the exit row and immediately noticed plastic chipped off of the exit door and broken case covering the emergency release handle. Not reassuring, but we got there in one piece.
Jun 15, 2016
Pros: Cheap ticket between Toronto and PDL, didn't encounter any problems with crew
Cons: No usb charging ports on 5+ hour flight (Toronto to ponta delgada), not much leg room / chair reclining room, arbitrary pricing for flights within the Azores
Sep 29, 2015
Pros: Our flight from Lisbon to Ponta Delagada was 3 hours late.
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