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Basics
Dining
Accessibility and suitability
General
Services and conveniences
Pool and spa
Parking and transportation
Bathroom
Media and entertainment
Laundry
Bedroom
Things to do
Family friendly
Workspace
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's dining options?
The hotel offers a restaurant and bar/lounge with excellent food quality, special diet menus, and the option for food delivery to guest accommodation.
What practical amenities are available for guests with accessibility needs?
The hotel provides increased accessibility, multi-lingual staff, and rooms located on the ground floor and wheelchair accessible.
What can guests expect from the hotel's shuttle service?
The hotel offers a free shuttle service to and from the airport, providing convenient transportation for guests.
How is the hotel's customer service and staff demeanor?
The staff is described as very kind, professional, and unbelievably nice, providing exceptional service and a warm welcome to guests.
What are the common concerns about the hotel's rooms and accommodations?
Some guests have mentioned concerns about the comfort of beds and pillows, as well as issues with room size and temperature control.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Executive Room
Some guests found the standard rooms to be a bit crowded, so choosing an executive room might provide a more spacious and comfortable experience.
Consider Room Location
If you're sensitive to noise, consider requesting a room away from the main entrance to avoid disturbances from guests loading and unloading.
Enjoy the Spa Services
Despite some initial room allocation issues, guests praised the excellent spa services, making it a must-try during your stay.
Take Advantage of Free Shuttle
The free shuttle service to and from the airport is well-organized and convenient, providing a stress-free transfer for guests.
Explore Nearby Basel
The hotel's proximity to Basel makes it a great base for exploring the city, with a bus stop conveniently located in front of the hotel for easy access.
Check for Special Events
If you're a light sleeper, it's advisable to inquire about any planned events or functions during your stay to ensure a peaceful night's rest.
Consider Dining Options
While the on-site restaurant is highly regarded, guests traveling with young children might want to explore other dining options in the area to suit their preferences.
Request Early Check-in
If you have specific arrival time constraints, it's worth requesting an early check-in in advance to avoid any inconvenience upon arrival.
Be Mindful of Room Temperature
Some guests experienced issues with room temperature control, so it's advisable to check the heating or cooling systems upon arrival to ensure a comfortable stay.
Appreciate the Quaint Location
Embrace the hotel's quaint and historical setting, and take advantage of the nearby beach access and bicycle rental for a unique experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $160 |
Average price (weekend night) | $156 |
Value for money | 8.7 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Mulhouse EuroAirport |
Distance to airport | 1.8 mi |