Guest reviews
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Overall Rating
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8.8 "Comfort level is high."9.3 "93% said the
beds were comfortable ." 8.6 "86% thoughtrooms were spacious ." 8.9 "89% thought it waspleasantly quiet ." -
8.7 "Location is great."8.8 "
Near to public transport , according to 88%." 9.8 "98%liked the proximity to sightseeing ." -
8.5 "Breakfast is good."
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8.5 "Great service."9.4 "94% thought the
service was very professional ." 8.5 "85% said thereception staff was great ." 10.0 "100% said theconcierge service was amazing ." -
6.9 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 6.4 "64% thought thebathroom was big enough ." -
6.8 "Internet is average."6.4 "64% thought the
wifi quality was ok ." -
6.4 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." -
5.3 "Average value."
Overall Rating
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8.8 "Comfort level is high."9.5 "95% said the
beds were comfortable ." 8.5 "85% thoughtrooms were spacious ." 8.8 "88% thought it waspleasantly quiet ." -
8.5 "Great service."9.5 "95% thought the
service was very professional ." 8.5 "85% said thereception staff was great ." -
8.5 "Location is great."9.8 "98%
liked the proximity to sightseeing ." -
8.3 "Breakfast is good."
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7.3 "Nice rooms."9.5 "95% said the
beds were comfortable ." 8.5 "85% thoughtrooms were spacious ." -
6.9 "Internet is average."
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6.2 "Average cleanliness."6.7 "Only 67% said
rooms were clean enough ." -
5.4 "Average value."
Overall Rating
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8.9 "Comfort level is high."9.4 "94% said the
beds were comfortable ." 8.6 "86% thoughtrooms were spacious ." -
8.6 "Location is great."8.7 "
Near to public transport , according to 87%." -
8.5 "Great service."
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8.4 "Breakfast is good."
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7.1 "Nice rooms."9.4 "94% said the
beds were comfortable ." 8.6 "86% thoughtrooms were spacious ." -
6.3 "Average cleanliness."6.5 "Only 65% said
rooms were clean enough ." -
5.0 "Average value."
Overall Rating
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8.8 "Location is great."
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8.7 "Great service."
Overall Rating
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8.7 "Comfort level is high."9.3 "93% said the
beds were comfortable ." 8.8 "88% thoughtrooms were spacious ." 8.8 "88% thought it waspleasantly quiet ." -
8.7 "Location is great."
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8.4 "Breakfast is good."
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8.4 "Great service."9.2 "92% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." -
7.1 "Nice rooms."9.3 "93% said the
beds were comfortable ." 8.8 "88% thoughtrooms were spacious ." -
7.0 "Internet works."6.7 "67% thought the
wifi quality was ok ." -
6.5 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." -
5.6 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Excellent, professional staff. Very courteous and helpful wit requests. breakfast buffet was splendid and with plenty of choices. The made-to-order omelettes were delicious! The room was clean and comfortable. This hotel is located to many excellent attractions and is a very good choice for exploring the beautiful city of St. Petersburg. Highly recommended!
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6.7review from
Spacious room (for St.Petersburg), soft comfortable beds, LCD TV with numerous channels, wifi internet is quite fast, complementary drinks for guests central conditioning that can't actually provide comfort temperuture during sleep (rather hot) and window won't open (no handle). Too hot blankets for current weather.
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7.3review from
I liked our bed) nothinghttp://www.booking.com/review/a93af21870730bb7.en.html?label=review_im;aid=304142
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6.7review from
Lack of toiletries
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8.0review from
Third time we have stayed here, enjoy it every time we stay here. good value for money. Friendly helpful staff. good location close to great shopping and near to tourist attractions.
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5.7review from
We lived in a very quiet room with a good view of Vasilie Island. The hotel is close to the Winnter Palace and the Metro. The beds are not comfortable. They are too soft.
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8.0review from
Clean, very good room, good service
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6.4review from
Good location near the city center. The staff was mostly friendly. The room was clean and everything in it worked fine. Bed was comfortable and there were plenty of pillows available. The double bed was just two beds pushed together. The gym was under renovation and no information was given about that beforehand.
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7.4review from
You actually offered better rooms than we had booked. The staff was friendly and tolerant with children. The hotel was at walking distance for the main sights.
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8.0review from
Absolutely fantastic, lovely hotel, helpful staff, clean, cosy rooms and good location next to the river. Don't worry about getting around, the concierge can order you city taxis which are very reasonable and the hotel is within walking distance to the fortress, Hermitage and centre.
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6.8review from
Stayed for 4 nights. Very comfortable rooms, modern and clean, beds were very good. Friendly staff with good english. No problems. Helpful with visa support. Good location. Not in the centre where it's touristic and busy, but in a quiet location and easy to walk to the centre. Right by the river. Only used the hotel for sleeping, never ate breakfast there or anything so can't comment. Didn't particularly like that the double bed, was two twins pushed together, the gap in the middle was annoying. One morning there was no hot water for showers, but this was fixed by the afternoon. No idea if this is a recurring problem. Rest of the time it was fine.
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10.0review from
Excellent, professional staff. Very courteous and helpful wit requests. breakfast buffet was splendid and with plenty of choices. The made-to-order omelettes were delicious! The room was clean and comfortable. This hotel is located to many excellent attractions and is a very good choice for exploring the beautiful city of St. Petersburg. Highly recommended!
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8.0review from
Third time we have stayed here, enjoy it every time we stay here. good value for money. Friendly helpful staff. good location close to great shopping and near to tourist attractions.
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8.0review from
Clean, very good room, good service
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8.0review from
Absolutely fantastic, lovely hotel, helpful staff, clean, cosy rooms and good location next to the river. Don't worry about getting around, the concierge can order you city taxis which are very reasonable and the hotel is within walking distance to the fortress, Hermitage and centre.
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6.7review from
Spacious room (for St.Petersburg), soft comfortable beds, LCD TV with numerous channels, wifi internet is quite fast, complementary drinks for guests central conditioning that can't actually provide comfort temperuture during sleep (rather hot) and window won't open (no handle). Too hot blankets for current weather.
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7.3review from
I liked our bed) nothinghttp://www.booking.com/review/a93af21870730bb7.en.html?label=review_im;aid=304142
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6.7review from
Lack of toiletries
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7.4review from
You actually offered better rooms than we had booked. The staff was friendly and tolerant with children. The hotel was at walking distance for the main sights.
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6.8review from
Stayed for 4 nights. Very comfortable rooms, modern and clean, beds were very good. Friendly staff with good english. No problems. Helpful with visa support. Good location. Not in the centre where it's touristic and busy, but in a quiet location and easy to walk to the centre. Right by the river. Only used the hotel for sleeping, never ate breakfast there or anything so can't comment. Didn't particularly like that the double bed, was two twins pushed together, the gap in the middle was annoying. One morning there was no hot water for showers, but this was fixed by the afternoon. No idea if this is a recurring problem. Rest of the time it was fine.
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5.7review from
We lived in a very quiet room with a good view of Vasilie Island. The hotel is close to the Winnter Palace and the Metro. The beds are not comfortable. They are too soft.
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6.4review from
Good location near the city center. The staff was mostly friendly. The room was clean and everything in it worked fine. Bed was comfortable and there were plenty of pillows available. The double bed was just two beds pushed together. The gym was under renovation and no information was given about that beforehand.
