NH Collection Salamanca Palacio de Castellanos

Exceptional

Very clean and very obliging staff

Nothing

Overnight stay in a very...

This was my first stay (and definitely not my last one) in this very charming building. I arrived by car very late at night (1am). I had given pre-notice of my late arrival and the check-in process was extremely efficient. I was in my room in less than 5 minutes after stepping into the hotel. Due to the COVID-19 health restrictions, I had to book the time slot for the breakfast. The following morning the process was very smooth; the distance between tables were really good and the breakfast was very generous when we consider the current sanitary constraints.

The extremely efficient check-in the night before set up my expectations for a very efficient check-out. There was a problem with the guest preceding me so I had an unusual long wait for what was supposed to be a very simple and quick check-out. Not a big deal; just a small improvement point on what was otherwise a very pleasant stay.

My favorite city in Spain...

The location was amazing, great friendly staff and very spacious room. We had a suite on the old building facing the Church and square. The ceilings are very high, small balcony and California king beds. great pillows and large marble bathroom. Incredible views. Was our first time in Salamanca, for sure coming back. We travelled with our furry baby and he was super welcome. Breakfast was super.

Because of the Covid, at last moment the chef canceled and we had to hurry a take away order. Not really happy with the choice of restaurants they gave us. We travelled with a car, the garage is a nightmare. If you have a small car maybe will be fine but we had a SUV and it was hell to park. They could improve on their amenities.

Superb

Small but safety garage. Room was perfect, quite big with wonderful small balcony with perfect view. Lobby is also very very nice !

great value for money

everything, really

fantastic property, great interior deco, super good service, very clean and fantastic location

Perfect 👌

Location to walk into old city and it’s a great building itself!

Can’t criticise anything really.. would say the car park is for competent drivers or small cars but the receptionist did tell me that too!

My favourite stay in Salamanca

Is a georgeous hotel, terrific location and dog friendly! The staff is very helpful and friendly. Cleanliness is superb and the views very beautiful.

Not much I can say here. Something that felt a bit absurd is the rules for staying with your pet. Long list.

Exceptional

Room, Lounge, Parking, mini fridge, location

Ideal location

The location was wonderful and the view from our terrace absolutely beautiful. The staff were friendly and very helpful. The bed was very comfortable and large. The room was spacious and lovely.

Hotel very well situated to...

Very nice building with extraordinary views to the DOMINICOS Monastery, called San Esteban

All facilities were good or outstanding

Exceptional

Excellent hotel. Great location in a beautiful city. The most comfortable bed I have ever slept in. Great value for money

Beautiful place to stay in...

Very impressive facade and communal areas. Spacious room. Clean, stylish and comfortable. Wonderful staff. A great stay in the heart of Salamanca!

Bathroom a little dated

Exceptional

Excellent ! Amazing hotel in Salamanca

Exceptional

Excellent ! Amazing hotel in Salamanca

Exceptional

This is a first class hotel and they managed the difficulties created by Covid in exemplary fashion. An impressive staff.

The parking was difficult. It is under the hotel but very cramped. We were not the only guests who needed help to get out. The help was very willing and, I sensed, very experienced.

staff and location

due to the pandemic, breakfast was held in the -1 which had no natural light

Great location with parking facilities on site. Salamanca is such a beautiful city and this hotel is located in the old part, quiet yet minutes walk from fabulous bars and restaurants.

We loved everything, simply perfect and right next to the cathedral!

Very attentive staff and fantastic breakfast

Nothing

Lovely staff and lovely room

No proper bar

Wonderful structure : it has been really a pleasure to stay in such an amazing and comfortable hotel. Easy check in and out. Kindness everywhere.

Improving Wifi would be a magic touch.

Everything was great. Particularly the nice gesture to put the car in the garage ready for departure! The location is perfect, close to Plaza Mayor, the cathedral and a beautiful monastery across the street. The storks also found that place great!

Location is as great!

Beautiful building right in the centre of the old town. Valet parking included.

Amazing location overlooking the cathedral in the heart of the historic area. Underground private parking, concierge parks your car for you. Pull in right outside the entrance. GPS took me straight there.

We really liked this hotel and would warmly recommend it. The rooms were excellent, the staff helpful, and the location excellent.

Everything was fantastic from check in to check out.

Fantastic central location in old city centre, very characterful building,room lovely and view excellent from our room. On site parking was full but other basement parking nearby was excellent value and safe/secure.

Bar had no atmosphere at night but then you have many wonderful tapas bars within minutes so no real need.

Beautiful former palace, well situated.

Staff a bit unresponsive

View from room and breakfast excellent. Comfortable and quiet room despite facing busy road. Worth an upgrade to premium.

Lack of lively atmosphere in public spaces. Not easy to have a drink/snack in cafeteria - seemed unstaffed and deserted at lunchtime.

Location was perfect. Quiet but very close to cathedral and university. Only steps away from the central plaza. Will go again.

We couldn't stay longer.

Very comfortable bed and room. Upon check- in got help with luggage and an offer of help with luggage upon check-out. Our room had lovely view — specifically mentioned by front desk rep when we checked in. We had secure parking and the hotel was within easy walking distance of the major historical sights.

The staff was great and the hotel

Very comfortable, clean and top breakfast!

The property shows that has parking places, however when we arrived the sais they were full.. in the end they arranged us parking spot but they didn't have many. Also at this point in time I feel that they should have a destination charger for electric vehicles.

The beautiful building and facilities were fabulous plus it was right in the centre of the town.

Nothing

As soon as we arrived the reception gave us a very warm welcome. After freshening up she advised us where to go, what to see and which restaurants were best to eat at. We loved every minute. Salamanca is just a stunning place to visit and has so much character

Fabulous! Beautifully styled bedrooms and modern, marble bathrooms - spectacular view. So comfortable, clean, convenient and lovely staff - thoroughly recommended.

Excellent location with views of the Cathedral . Wonderful atrium and staff on reception were incredibly helpful

Wardrobe looked a little beaten up

Great location.

Lovely location and hotel

This is an excellent step up from other hotels in the area. We regularly used Eurostars Las Claras in Salamanca and wouldn't take anything away from that hotel. However, the Palacio de Castellanos is really very good indeed. The rooms are spacious, well-appointed and comfortable. The breakfast was excellent and, on arrival, our car was valet-parked. The hotel is easily missed as you arrive, because Google Maps doesn't know where it is. However, when you pass the underground car park (nothing to do with the hotel) and then turn left down the one way street, the hotel is on your right with yellow zigzag lines marking temporary parking. Great location too - very near the main street and all its restaurants (incidentally, do try Delicatessen - yes it's named after that film).

Nothing - all was excellent.

Excellent breakfast, fantastic location right next to the historic centre, lovely entrance hall, helpful staff

Location. Free non-alcoholic minibar replenished every day.

Mattress was too soft it killed my back. Wifi is extremely slow and poor signal. It does not have bidet as other 4 star hotels we stayed at.

All was perfect

The staff were very friendly and helpful. The room sevice was excellent...i had the best hamburger ever, tailored to my taste. The location is fantastic. All in all i would definitely go back!

An indoor pool would be nice as would more international tv channels.

Beautiful building in fabulous location. Staff were super helpful and made us feel like valued guests. Great bedrooms and bathrooms

Nothing!

Great hotel, a room with a view on the cathedral, parking available, very nice breakfast, playa mayor, 5 minutes walk. Nice and friendly staff

We missed gym/fitness facilities, spa or swimming pool in this luxury hotel.

Great location close to all the major sights. Comfortable rooms.

Wanted to sleep with the window open but the street gets noisy soon after 7am.

A very beautiful hotel with a wonderful balcony overlooking the Convent. The bathroom was spacious and well appointed, the bed large and very comfortable. The rooms retained charm whilst being very luxurious. This hotel is a little expensive, but in an amazing location in a beautiful city.

Hotel is situated in the heart of the old city, good parking facilities ( underground parking, also a public parking only 2 minutes walking), a typical charm , part of Salamanca's history. Restaurants, shops, university campus few steps away.

The hotel is immaculate, the staff friendly and helpful. Parking was 18€ extra but well worth the cost as the car was secured in a parking area with access door to the hotel. Our room faced the church and the view especially at night was fabulous. For breakfast we walked to the restaurant right next door, good coffee and tostadas (toasted buns). The splendid Plaza Mayor (Main Plaza) with restaurants, cafes, stores and ambiance galore is a short walk. Lots to see and do during the day and at night all within walking distance.

The street noise was loud for a short period of time but everything settled down so not really a negative.

The employees, profesional with attention to details ,they speak multiple languages and aways happy to hep

Me gusto todo

The hotel is wonderfully situated.... very central indeed. Our room with a balcony was great and looked across to the Convent of San Esteban and Las Dueñas. The breakfast was excellent. Our car was parked for us and staff were charming. As a converted palace it is a very attractive place to stay.

Great place, great location!

Absolutely beautiful hotel. We had a room over looking an old church.

Absolutely nothing. We were really surprised how great small hotel it was.

Great interior, and amazing location, really central couldn't have asked for anything better. Also the place itself is super cute. very old building with beautiful decor, just look at the pix; it's really like that. Also really cute of the staff to put valentine sweeetys all over the place. Coffee is free and very good (nespresso machines). All in all GREAT!!

Only thing is breakfast is quite expensive (18€) but is very good and has many options.

Great beds, bathroom, great location.

The room was too hot and could not be adjusted. Was forced to open the window in the evening for sleeping. Unfortunately room was above car park and opening the window made it a little noisy in the mornings. Not that much of a problem as the room did cool off with the window open,

Excellent location

Parking is probably.small.as it was already full.

We try to stay here whenever we stop in Salamanca and it’s always a pleasure. Very nice hotel.

Central location, comfort

All good

Local, room fittings, comfort, dinner and breakfast menu

Nothing

Great location, easy walk to all the sights, restaurants etc. Beautiful hotel, renovated to a good standard

It was all good!

Friendly staff, good accommodation, ease of access. location.

Beautiful with lovely deck

Beautiful rooms, amazing location.

location

The front desk staff was exceptional.