With a stay at S.J. Suites Hotel, you'll be centrally located in San Juan, steps from Alcaldia and minutes from San Juan Cathedral. This hotel is close to La Fortaleza - Palacio de Santa Catalina and Puerta de San Juan.
Make yourself at home in one of the 27 individually furnished guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Rec, Spa, Premium Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and a television in the lobby.
Business, Other Amenities
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
The location is very central to visit the Old San Juan area.
The description of the hotel indicates that they have parking, when I almost get there I called for directions to the parking and they said "We don't offer parking". Well the main reason I chose this hotel was because of the parking, I know for sure that parking in Old San Juan can be a nightmare. To make it worse, it Rained, but that's not the hotels fault of course.
Staff was friendly and helpful. Location was excellent-close to many good restaurants and the cruise ship terminal.
Room smelled very musty. There was no window nor any way to control the room's temperature. It was very cold in the room.
Large rooms, sparsely furnished, but very clean. The hotel staff was incredibly friendly and helpful.
The staff were very helpful in recommending good places for an authentic experience in old San Juan and helping with transportation. The rooms were very quiet, roomy and clean and the central location was perfect for walking around the city, day or night.
The air conditioning is controlled in a central location and at times it got rather warm before the A/C kicked in.
This hotel required me to give them my credit card number upon arrival. Which I did. But my room was already bought and paid for through Booking.com three months earlier. I then spent a week on a cruise ship and never used my credit card again. When I returned home I found that my credit card had been used for a booking at the Sheraton (an unauthorized charge since I never stayed there) Since S & J Suites is the only place that recieved my credit card number my assumption is that the number was stolen and by someone at the S & J Suites and used fraudulently. I have turned the matter over to the fraud unit at my credit card company for their investigation. The night manager's name who took my credit card # at the S & J Suites is Angel.
The front desk was very helpful and accommodating. Rooms were big and quite comfortable. Our room had a view of an old building, but who cares, we weren't there for the view.
No coffee/tea maker in room. A/C way too cold, but was adjusted when asked.
Convenient location, clean rooms
noisy, poor air conditioning, lights did not all work. No safe. no dead bolt/security chain. No continental breakfast as advertised. TV channels were few and uninteresting
perfect position downtown of Old San Juan
Following our stay in this Hotel, we were not happy with our selection: 1th - the room had no windows 2nd - we had less than 18° C (approx. 64° F) in our room because the air condition could not be regulated or switched off. After the first night we made a complaint on the lobby. Following their caretaker tried to close the fan / blower in the rooms - but without sucess. The morning after we had taken a beautiful cold for the next 3 days... For this hotel we can't make any recommandation - also when the position is perfect downtown of Old San Juan.
Excellent front desk, very friendly with good suggestions about restaurants and things to do. The room was very large and clean, the king size bed was wonderful with top quality sheets. The location cannot be beat for those interested in the Old City.
This hotel is right in the middle of Old San Juan and our window view faced out over unsightly rooftops -- but there is no way for the hotel to address this problem! No coffee machine in room (would have been nice since our flight left before the breakfast room opened).
I wouldn't stay there again. I was treated poorly by the hotel staff and service seemed to be inexistent except for the very nice cleaning lady. It's over priced for what it is and shouldn't be so well rated.
the service was the worst I've ever experienced. The manager yelled at me with no apparent issue. He yelled for something that had happened the previous night.
the continental breakfast was terrible. just bad coffee and white bread