Good to know
Value for money
Distance to city center
|San Juan Luis Munoz Marin Intl|
Distance to airport
|"Excellent location and staff service excellent."||(in 23 reviews)|
|"Awesome staff, huge room, comfortable bed."||(in 12 reviews)|
|"Awesome staff, huge room, comfortable bed."||(in 22 reviews)|
|"The air conditioning was TOO cold!"||(in 5 reviews)|
|"Bed and bedroom were very uncomfortable."||(in 10 reviews)|
|"Room was old and dirty."||(in 22 reviews)|
Time of year
Show reviews that mention
|location quiet||in 88 reviews|
|room had no windows||in 64 reviews|
|staff were very helpful||in 58 reviews|
|room warm||in 53 reviews|
|comfortable bed||in 26 reviews|
|bed was uncomfortable||in 23 reviews|
|san juan||in 19 reviews|
|noisy all night||in 16 reviews|
|middle of old||in 15 reviews|
|old town||in 13 reviews|
|hot water||in 12 reviews|
|needs replacing||in 9 reviews|
|air conditioning||in 8 reviews|
|cruise ship terminal||in 8 reviews|
|poor lighting||in 6 reviews|
|continental breakfast||in 2 reviews|
|hard to determine||in 2 reviews|
|tile floor||in 1 review|
The location is very central to visit the Old San Juan area.
The description of the hotel indicates that they have parking, when I almost get there I called for directions to the parking and they said "We don't offer parking". Well the main reason I chose this hotel was because of the parking, I know for sure that parking in Old San Juan can be a nightmare. To make it worse, it Rained, but that's not the hotels fault of course.
Staff was friendly and helpful. Location was excellent-close to many good restaurants and the cruise ship terminal.
Room smelled very musty. There was no window nor any way to control the room's temperature. It was very cold in the room.
Large rooms, sparsely furnished, but very clean. The hotel staff was incredibly friendly and helpful.
The staff were very helpful in recommending good places for an authentic experience in old San Juan and helping with transportation. The rooms were very quiet, roomy and clean and the central location was perfect for walking around the city, day or night.
The air conditioning is controlled in a central location and at times it got rather warm before the A/C kicked in.
This hotel required me to give them my credit card number upon arrival. Which I did. But my room was already bought and paid for through Booking.com three months earlier. I then spent a week on a cruise ship and never used my credit card again. When I returned home I found that my credit card had been used for a booking at the Sheraton (an unauthorized charge since I never stayed there) Since S & J Suites is the only place that recieved my credit card number my assumption is that the number was stolen and by someone at the S & J Suites and used fraudulently. I have turned the matter over to the fraud unit at my credit card company for their investigation. The night manager's name who took my credit card # at the S & J Suites is Angel.
A stay at S.J. Suites Hotel places you in the heart of San Juan, within a 10-minute walk of San Juan Gate and Port of San Juan. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Policies vary by room type and provider.
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Most Popular Landmarks
- The Poet's Passage 130 yd
- Viejo San Juan 288 yd
- Capilla del Santo Cristo de la Salud 345 yd
- Catedrál de San Juan Bautista 351 yd
- Paseo de la Princesa 0.3 mi
- San José Church 0.3 mi