Sheraton Puerto Rico Hotel & Casino
200 Convention Boulevard, San Juan 00907, Puerto Rico
+1 787 993 3500
Cheapest
rate per night
8.8
Excellent
based on 526 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Booking.com | $128 |
| MARRIOTTDERBYSOFT | $128 |
| Zenhotels.com | $158 |
Good to know
Value for money |
8.1 |
|---|---|
Distance to city center |
1.4 mi |
Location rating |
9.1 |
Nearest Airport |
San Juan Luis Munoz Marin Intl |
Distance to airport |
5.8 mi |
Rooms available at Sheraton Puerto Rico Hotel & Casino
Standard Rooms
$158+
Bed type
Provider
Nightly
Unknown
$158
per night
King Rooms
$128+
Bed type
Provider
Nightly
King bed
$128
per night
King bed
$205
per night
King bed
$225
per night
King bed
$229
per night
King bed
$229
per night
Unknown
$261
per night
Traditional Rooms
$128+
Bed type
Provider
Nightly
King bed
$128
per night
Double bed
$180
per night
King bed
$184
per night
King bed
$208
per night
King bed
$208
per night
Double bed
$221
per night
Double bed
$267
per night
Double bed
$322
per night
Deluxe Rooms
$234+
Bed type
Provider
Nightly
King bed
$234
per night
Superior Rooms
$196+
Bed type
Provider
Nightly
Double bed
$196
per night
Double bed
$219
per night
Double bed
$219
per night
Double bed
$219
per night
Double bed
$232
per night
Double bed
$232
per night
Double bed
$255
per night
Double Rooms
$218+
Bed type
Provider
Nightly
Double bed
$218
per night
Double bed
$244
per night
Reviews of Sheraton Puerto Rico Hotel & Casino
Pros
| "Staff is very friendly and helpful." | (in 5 reviews) |
|---|---|
| "Excellent service in all areas." | (in 4 reviews) |
| "Great staffs and services" | (in 25 reviews) |
Cons
| "The room looks a little old" | (in 13 reviews) |
|---|---|
| "The room looks a little old" | (in 13 reviews) |
| "No fridge so I couldn't store any food or drinks." | (in 2 reviews) |
Traveler rating
149
41
20
2
7
Time of year
Traveler type
Show reviews that mention
+
| hotel staff | in 56 reviews |
|---|---|
| friendly staff | in 41 reviews |
| large room | in 41 reviews |
| clean the room | in 40 reviews |
| infinity pool | in 36 reviews |
| excellent the hotel | in 33 reviews |
| bed was comfortable | in 26 reviews |
| great location | in 21 reviews |
| nice view | in 19 reviews |
| food was good | in 12 reviews |
| cruise ship | in 11 reviews |
| friendly and helpful | in 11 reviews |
| room comfortable | in 6 reviews |
| san juan | in 6 reviews |
| excellent service | in 4 reviews |
| drop outs | in 2 reviews |
| gaming tables | in 2 reviews |
| isla grande | in 2 reviews |
| resort fee | in 1 review |
-
ExcellentSep 20199.7
staff there is the best KATERINA was amazing
loud nosises from other rooms I could hear everything
-
ExcellentApr 201810.0
Amazing Service
Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
-
GoodJan 20188.0
Great Relaxing Stay
We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.
-
GoodJan 20188.0
Limited choices restaurants
-
ExcellentSep 201710.0
the infinity pool and the service as well as the area
no minibar
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About Sheraton Puerto Rico Hotel & Casino
Overview
Sheraton Puerto Rico Hotel and Casino is a massive property that is located in a stellar area that makes it easy for visitors to reach many of the destinations they want to visit in San Juan. The property is smoke-free, family-friendly, and pet-friendly. English and Spanish are both spoken at the property. Guests who choose to stay at the hotel will find that there are 503 rooms in all.
The rooms at the hotel all have soundproofing to ensure that guests can unwind and relax in peace and quiet. The rooms have free WiFi and free wired Internet, pillowtop beds, spring water baths, around the clock room service, flat-screen TVs, air conditioning, coffee and tea facilities, daily housekeeping, private bathrooms, and free toiletries.
Sheraton Puerto Rico Hotel and Casino offers a full-service spa, as well as an on-site casino for the guests to enjoy. The property has five restaurants available, and the guests will be able to enjoy a buffet breakfast available for a surcharge each morning from 6 am to 11 am. Some of the other features and benefits of the property include a 24-hour front desk, a business center, outdoor pool, and a computer station.
Guests will be only a 15-minute walk from the Puerto Rico Convention Center. They will also be close to Condado Beach and Escambron Beach, as well as the Port of San Juan, San Juan Cathedral, and San Juan Gate. Travelers will find places in the area to dine, as well, including Casita Miramar, Soda, and Slice Pizza & Beer.
Features
8.8 Excellent
based on 526 reviews
9.1
Cleanliness
9.1
Comfort
9.1
Facilities
8.5
Food
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at Sheraton Puerto Rico Hotel & Casino
ATM on-site
Babysitting or child care
Business center
Car rental
Wake-up service
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Feather pillow
Fire extinguisher
Gift shop
Ironing service
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Special diet menus (on request)
Tour desk
Casino
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
Infinity pool
Spa
Hot tub
Outdoor pool
Bingo
Evening entertainment
Key card access
Kids meals
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Express check-out
Hairdryer
Fitness center
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Free Internet
Pool towels
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Coffee shop
Bathrobe
Private bathroom
24hr front desk
Storage available
Spa and wellness center
Wedding services
Free Wi-Fi
Radio
Ticket service
Pets allowed on request. Charges may apply.
Terrace/Patio
Increased accessibility
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Seating area
Elevator
Massage
Shampoo
Pool bar
Shared lounge/TV area
Shower cap
Snack bar
Socket near the bed
Alarm clock
Sofa bed
Balcony
Body soap
Bottle of water
Bridal suite
Tea/coffee maker
Telephone
Toilet
Toilet paper
Children's television networks
Safe
Sauna
City view
Clothes rack
Trash cans
Coffee machine
Conditioner
Valet parking
Desk
Vending machine (drinks)
VIP room facilities
FAQs when booking at Sheraton Puerto Rico Hotel & Casino
Does Sheraton Puerto Rico Hotel & Casino have special cancellation policies due to coronavirus (COVID-19)?
Where is Sheraton Puerto Rico Hotel & Casino located?
When is check-in time and check-out time at Sheraton Puerto Rico Hotel & Casino?
Does Sheraton Puerto Rico Hotel & Casino offer free Wi-Fi?
Does Sheraton Puerto Rico Hotel & Casino offer free parking?
Does Sheraton Puerto Rico Hotel & Casino offer free airport shuttle service?
How far is Sheraton Puerto Rico Hotel & Casino from the airport?
Can you bring pets to Sheraton Puerto Rico Hotel & Casino?
Does Sheraton Puerto Rico Hotel & Casino have a pool?
Photos of Sheraton Puerto Rico Hotel & Casino
All Photos
01 of 35
Reviews about Sheraton Puerto Rico Hotel & Casino
“Excellent view and very clean hotel and professional staff”
Property safety measures
Sheraton Puerto Rico Hotel & Casino has implemented the following measures:
Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Location
Most Popular Landmarks
- Condado Beach 0.7 mi
- Museo de Arte de Puerto Rico 1.6 mi
- Castillo de San Cristobal 1.7 mi
- The Poet's Passage 1.8 mi
- Capilla del Santo Cristo de la Salud 1.9 mi
- Viejo San Juan 1.9 mi
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