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Sheraton Puerto Rico Hotel & Casino
Top Casino Hotel

200 Convention Boulevard, San Juan 00907, Puerto Rico
+1 787 993 3500

$210+

Overall guest ratings

8.5/10 Excellent
Based on 1,301 reviews

Review highlights

  • 8.8
  • 8.4
  • 6.8
  • 5.7

Nearby

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    About

    Situated in the midst of the Puerto Rico Convention Center District and next to the marina, our hotel is a district centerpiece that is conveniently located just 10 minutes from the international airport and five minutes from historic Old San Juan. An abundance of on-site activities are sure to keep you busy and relaxed. We offer several great dining options, a terrace lobby bar, world-class casino, full-service spa, 4th floor outdoor infinity pool, and we are a short drive from the beach. In our 503 stylish rooms, including 22 superbly appointed suites, state-of-the-art amenities will help you rest easily: 40" flat-panel televisions, Wi-Fi access, a spacious and well-lit desk, and the Sheraton Signature Sleep Experience for great comfort.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Beauty salon
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 1,301 reviews
    • 8.8 "Pool is good."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      7.1 "71% were happy with the room service."
      8.3 "83% said the concierge service was amazing."
      7.5 "75% found the restaurant service to be one of the best."
      8.6 "Housekeeping was great, according to 86%."
    • 6.8 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 6.7 "Location is acceptable."
      6.7 "Only 67% were satisfied with the proximity to sightseeing."
      5.7 "Reasonably accessible by car, said 57%."
      6.7 "Restaurants & bars in the area were ok, according to 67%."
    • 6.3 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 3.7 "Value below average."
      2.5 "The price was too high for 75%."
      3.8 "62% said the breakfast was too expensive."
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    Overall Rating

    8.7 Excellent
    Based on 780 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.5 "High comfort."
      7.6 "76% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 6.6 "Rooms are ok."
    • 6.1 "Location is acceptable."
    • 5.8 "Breakfast is mediocre."
    • 3.6 "Value below average."
      3.1 "69% said the breakfast was too expensive."

    Overall Rating

    8.5 Excellent
    Based on 338 reviews
    • 8.4 "Pool is good."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.0 "Vibe was good."
      7.3 "73% thought, the hotel was modern."
    • 7.9 "Good amenities."
      8.2 "82% thought the building was wonderful."
    • 7.0 "Good location."
    • 6.5 "Rooms are ok."
    • 6.4 "Breakfast is mediocre."
    • 3.5 "Value below average."
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    Overall Rating

    8.5 Excellent
    Based on 78 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.4 "Good amenities."
      7.7 "77% thought the building was wonderful."
    • 7.0 "Good location."
    • 6.5 "Rooms are ok."

    Overall Rating

    7.9 Good
    Based on 104 reviews
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.9 "Good amenities."
      8.2 "82% thought the building was wonderful."
    • 6.7 "Rooms are ok."
    • 6.5 "Location is acceptable."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    data provided by TrustYou

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