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Sheraton Puerto Rico Hotel & Casino
4 stars

Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
See location+1 787 993 3500
From
$240
Cheapest

rate per night

8.7
Very good
based on 982 reviews
982 reviews

Photos of Sheraton Puerto Rico Hotel & Casino

Overview

Sheraton Puerto Rico Hotel and Casino is a massive property that is located in a stellar area that makes it easy for visitors to reach many of the destinations they want to visit in San Juan. The property is smoke-free, family-friendly, and pet-friendly. English and Spanish are both spoken at the property. Guests who choose to stay at the hotel will find that there are 503 rooms in all.

The rooms at the hotel all have soundproofing to ensure that guests can unwind and relax in peace and quiet. The rooms have free WiFi and free wired Internet, pillowtop beds, spring water baths, around the clock room service, flat-screen TVs, air conditioning, coffee and tea facilities, daily housekeeping, private bathrooms, and free toiletries.

Sheraton Puerto Rico Hotel and Casino offers a full-service spa, as well as an on-site casino for the guests to enjoy. The property has five restaurants available, and the guests will be able to enjoy a buffet breakfast available for a surcharge each morning from 6 am to 11 am. Some of the other features and benefits of the property include a 24-hour front desk, a business center, outdoor pool, and a computer station.

Guests will be only a 15-minute walk from the Puerto Rico Convention Center. They will also be close to Condado Beach and Escambron Beach, as well as the Port of San Juan, San Juan Cathedral, and San Juan Gate. Travelers will find places in the area to dine, as well, including Casita Miramar, Soda, and Slice Pizza & Beer.

8.7
Very good rating
Based on 982 verified guest reviews

Latest deals for Sheraton Puerto Rico Hotel & Casino

Mon 7/7
Tue 7/8
Traditional room
1 king bed
2 queen beds
bed type unknown
Queen room
2 queen beds
bed type unknown
2 queen beds
King room
1 king bed
bed type unknown
1 king bed
Standard room
bed type unknown
1 king bed
bed type unknown
Double room
2 double beds
2 double beds
2 double beds
Deluxe room
1 king bed
2 queen beds
2 double beds
Executive room
bed type unknown
1 king bed
bed type unknown
Superior room
1 king bed
2 queen beds
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Sheraton Puerto Rico Hotel & Casino

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Things to do

  • Gift shop
  • Eco tourism
  • Beach access
  • Casino
  • Fishing
  • Board games/puzzles
  • Bingo
  • Evening entertainment
  • Horse riding

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness center
  • Massage
  • Sauna

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Adapted bath

General

  • Window
  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals

Parking and transportation

  • Parking
  • Shuttle service (free)
  • Valet parking

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center

Reviews of Sheraton Puerto Rico Hotel & Casino

8.7
Very good
982 verified ratings
Wonderful
590
Very good
106
Good
91
Okay
50
Fair
46
Mediocre
29
Poor
70

Summary of reviews

Guests say
Guests appreciated the excellent service and the enjoyable pool area, along with the hotel's cleanliness. However, many expressed dissatisfaction with noise disturbances from neighboring rooms and the misleading location regarding beach access. Some also found the value for price to be lacking due to additional fees and limited amenities.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Pool8.5 out of 10
Value for Price2.5 out of 10
Noise Level2 out of 10
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All reviews

9.7
Wonderful
Loraine M, Sep 2019
Pros (+) staff there is the best KATERINA was amazing
Cons (-) loud nosises from other rooms I could hear everything
10
Wonderful
Diana, Apr 2018
Pros (+) Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Cons (-) I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
8.0
Very good
Anonymous, Jan 2018
Pros (+) We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
Cons (-) However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.
8.0
Very good
Myriam, Jan 2018
Cons (-) Limited choices restaurants
10
Wonderful
Gloryl, Sep 2017
Pros (+) the infinity pool and the service as well as the area
Cons (-) no minibar
8.0
Very good
Anonymous, Jun 2017
Pros (+) I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
7.7
Good
Anonymous, Feb 2017
Pros (+) Love the casino love the Metropole restaurant love the pool
Cons (-) I don't like it there is not a beach in the hotel
10
Wonderful
Anonymous, Jan 2017
Pros (+) I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Cons (-) The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
7.7
Good
Anonymous, Nov 2016
Pros (+) Hotel is clean and friendly staff
Cons (-) Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
10
Wonderful
Jose, Sep 2016
Pros (+) The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Cons (-) Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.

Location

200 Convention Boulevard, San Juan 00907

What's nearby

  • San Juan Bay Marina0.4 mi
  • Fort San Jeronimo0.7 mi
  • Condado Beach0.7 mi
  • Luis Muñoz Rivera Park0.7 mi
  • Parque del Tercer Milenio0.8 mi
  • Parque Central de San Juan1.1 mi
  • Museo de Arte Contemporaneo de Puerto Rico1.1 mi
  • National Guard Museum1.1 mi
  • The Capitol of Puerto Rico1.3 mi
  • Centro Europa1.5 mi
  • Castillo de San Cristobal1.7 mi
  • Viejo San Juan1.9 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton Puerto Rico Hotel & Casino

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
January
$319
$370
Cheapest month to stay with an average 18% drop in price.
Most expensive month to stay with an average 69% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sheraton Puerto Rico Hotel & Casino

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton Puerto Rico Hotel & Casino

  • If you’re after a cheap room at Sheraton Puerto Rico Hotel & Casino, then you should consider staying during the low season. The cheapest deals can generally be found in September and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Puerto Rico Hotel & Casino, plan to stay on a Monday or Sunday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Sheraton Puerto Rico Hotel & Casino was booked for on KAYAK in the last 2 weeks was $269, while the most expensive was $1,492.
  • How long should you stay at Sheraton Puerto Rico Hotel & Casino? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Sheraton Puerto Rico Hotel & Casino

  • Where is Sheraton Puerto Rico Hotel & Casino located?

    Sheraton Puerto Rico Hotel & Casino is located at 200 Convention Boulevard in Santurce, 1.4 miles from the center of San Juan. San Juan Bay Marina is the closest landmark to Sheraton Puerto Rico Hotel & Casino.

  • When is check-in time and check-out time at Sheraton Puerto Rico Hotel & Casino?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton Puerto Rico Hotel & Casino.

  • Does Sheraton Puerto Rico Hotel & Casino offer free Wi-Fi?

    Yes, Sheraton Puerto Rico Hotel & Casino offers free Wi-Fi.

  • How far is Sheraton Puerto Rico Hotel & Casino from the airport?

    Sheraton Puerto Rico Hotel & Casino is 0.5 miles from San Juan Isla Grande. Sheraton Puerto Rico Hotel & Casino is 5.8 miles from San Juan Luis Munoz Marin Intl.

  • Does Sheraton Puerto Rico Hotel & Casino have a pool?

    Yes, Sheraton Puerto Rico Hotel & Casino has a pool onsite.

  • How does KAYAK find such great Sheraton Puerto Rico Hotel & Casino hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Puerto Rico Hotel & Casino in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Puerto Rico Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Puerto Rico Hotel & Casino.

See more FAQs

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3-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.2
1.4 mi
San Juan Isla Grande
0.5 mi