Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan 00907, Puerto Rico
+1 787 993 3500

Cheapest
rate per night

8.8

Excellent
based on 526 reviews
Sheraton Puerto Rico Hotel & Casino - San Juan, Puerto Rico
Fri 2/26
-
Sat 2/27
Compare vs. KAYAK |

Provider Nightly total
Booking.com $128
MARRIOTTDERBYSOFT $128
Zenhotels.com $158
Booking.com
MARRIOTTDERBYSOFT
Zenhotels.com

Good to know

Value for money

8.1

Distance to city center

1.4 mi

Location rating

9.1

Nearest Airport

San Juan Luis Munoz Marin Intl

Distance to airport

5.8 mi

Rooms available at Sheraton Puerto Rico Hotel & Casino

Fri 2/26
Sat 2/27

Standard Rooms

$158+

Bed type
Provider
Nightly
Unknown
$158 per night

King Rooms

$128+

Bed type
Provider
Nightly
King bed
$128 per night
King bed
$205 per night
King bed
$225 per night
King bed
$229 per night
King bed
$229 per night
Unknown
$261 per night

Traditional Rooms

$128+

Bed type
Provider
Nightly
King bed
$128 per night
Double bed
$180 per night
King bed
$184 per night
King bed
$208 per night
King bed
$208 per night
Double bed
$221 per night
Double bed
$267 per night
Double bed
$322 per night

Deluxe Rooms

$234+

Bed type
Provider
Nightly
King bed
$234 per night

Superior Rooms

$196+

Bed type
Provider
Nightly
Double bed
$196 per night
Double bed
$219 per night
Double bed
$219 per night
Double bed
$219 per night
Double bed
$232 per night
Double bed
$232 per night
Double bed
$255 per night

Double Rooms

$218+

Bed type
Provider
Nightly
Double bed
$218 per night
Double bed
$244 per night

Reviews of Sheraton Puerto Rico Hotel & Casino

Pros

Cons

Traveler rating

149
41
20
2
7

Time of year

Traveler type

Show reviews that mention

+
hotel staff in 56 reviews
friendly staff in 41 reviews
large room in 41 reviews
clean the room in 40 reviews
infinity pool in 36 reviews
excellent the hotel in 33 reviews
bed was comfortable in 26 reviews
great location in 21 reviews
nice view in 19 reviews
food was good in 12 reviews
cruise ship in 11 reviews
friendly and helpful in 11 reviews
room comfortable in 6 reviews
san juan in 6 reviews
excellent service in 4 reviews
drop outs in 2 reviews
gaming tables in 2 reviews
isla grande in 2 reviews
resort fee in 1 review
  • Excellent
    Sep 2019
    9.7

    staff there is the best KATERINA was amazing

    loud nosises from other rooms I could hear everything

  • Excellent
    Apr 2018
    10.0

    Amazing Service

    Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.

    I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!

  • Good
    Jan 2018
    8.0

    Great Relaxing Stay

    We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.

    However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.

  • Good
    Jan 2018
    8.0

    Limited choices restaurants

  • Excellent
    Sep 2017
    10.0

    the infinity pool and the service as well as the area

    no minibar

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Sheraton Puerto Rico Hotel & Casino

Overview

Sheraton Puerto Rico Hotel and Casino is a massive property that is located in a stellar area that makes it easy for visitors to reach many of the destinations they want to visit in San Juan. The property is smoke-free, family-friendly, and pet-friendly. English and Spanish are both spoken at the property. Guests who choose to stay at the hotel will find that there are 503 rooms in all.

The rooms at the hotel all have soundproofing to ensure that guests can unwind and relax in peace and quiet. The rooms have free WiFi and free wired Internet, pillowtop beds, spring water baths, around the clock room service, flat-screen TVs, air conditioning, coffee and tea facilities, daily housekeeping, private bathrooms, and free toiletries.

Sheraton Puerto Rico Hotel and Casino offers a full-service spa, as well as an on-site casino for the guests to enjoy. The property has five restaurants available, and the guests will be able to enjoy a buffet breakfast available for a surcharge each morning from 6 am to 11 am. Some of the other features and benefits of the property include a 24-hour front desk, a business center, outdoor pool, and a computer station.

Guests will be only a 15-minute walk from the Puerto Rico Convention Center. They will also be close to Condado Beach and Escambron Beach, as well as the Port of San Juan, San Juan Cathedral, and San Juan Gate. Travelers will find places in the area to dine, as well, including Casita Miramar, Soda, and Slice Pizza & Beer.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 526 reviews

9.1

Cleanliness

9.1

Comfort

9.1

Facilities

8.5

Food

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Sheraton Puerto Rico Hotel & Casino

ATM on-site
Babysitting or child care
Business center
Car rental
Wake-up service
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Feather pillow
Fire extinguisher
Gift shop
Ironing service
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Special diet menus (on request)
Tour desk
Casino
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
Infinity pool
Spa
Hot tub
Outdoor pool
Bingo
Evening entertainment
Key card access
Kids meals
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Express check-out
Hairdryer
Fitness center
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Free Internet
Pool towels
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Coffee shop
Bathrobe
Private bathroom
24hr front desk
Storage available
Spa and wellness center
Wedding services
Free Wi-Fi
Radio
Ticket service
Pets allowed on request. Charges may apply.
Terrace/Patio
Increased accessibility
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Seating area
Elevator
Massage
Shampoo
Pool bar
Shared lounge/TV area
Shower cap
Snack bar
Socket near the bed
Alarm clock
Sofa bed
Balcony
Body soap
Bottle of water
Bridal suite
Tea/coffee maker
Telephone
Toilet
Toilet paper
Children's television networks
Safe
Sauna
City view
Clothes rack
Trash cans
Coffee machine
Conditioner
Valet parking
Desk
Vending machine (drinks)
VIP room facilities

FAQs when booking at Sheraton Puerto Rico Hotel & Casino

Does Sheraton Puerto Rico Hotel & Casino have special cancellation policies due to coronavirus (COVID-19)?

Where is Sheraton Puerto Rico Hotel & Casino located?

When is check-in time and check-out time at Sheraton Puerto Rico Hotel & Casino?

Does Sheraton Puerto Rico Hotel & Casino offer free Wi-Fi?

Does Sheraton Puerto Rico Hotel & Casino offer free parking?

Does Sheraton Puerto Rico Hotel & Casino offer free airport shuttle service?

How far is Sheraton Puerto Rico Hotel & Casino from the airport?

Can you bring pets to Sheraton Puerto Rico Hotel & Casino?

Does Sheraton Puerto Rico Hotel & Casino have a pool?

Photos of Sheraton Puerto Rico Hotel & Casino

Sheraton Puerto Rico Hotel & Casino - San Juan - Building
All Photos (35)
Sheraton Puerto Rico Hotel & Casino - San Juan - Building
Building (1)
Sheraton Puerto Rico Hotel & Casino - San Juan - Bedroom
Bedroom (7)
Sheraton Puerto Rico Hotel & Casino - San Juan - Bar
Bar (2)
Sheraton Puerto Rico Hotel & Casino - San Juan - Pool
Pool (3)

Property safety measures

Sheraton Puerto Rico Hotel & Casino has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Condado Beach 0.7 mi
  • Museo de Arte de Puerto Rico 1.6 mi
  • Castillo de San Cristobal 1.7 mi
  • The Poet's Passage 1.8 mi
  • Capilla del Santo Cristo de la Salud 1.9 mi
  • Viejo San Juan 1.9 mi

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