
Good to know
Value for money |
8.1 |
---|---|
Distance to city center |
1.4 mi |
Location rating |
9.1 |
Nearest Airport |
San Juan Luis Munoz Marin Intl |
Distance to airport |
5.8 mi |
Rooms available at Sheraton Puerto Rico Hotel & Casino
Standard Rooms
$158+

King Rooms
$128+






Traditional Rooms
$128+








Deluxe Rooms
$234+

Superior Rooms
$196+







Double Rooms
$218+


Reviews of Sheraton Puerto Rico Hotel & Casino
Pros
"Staff is very friendly and helpful." | (in 5 reviews) |
---|---|
"Excellent service in all areas." | (in 4 reviews) |
"Great staffs and services" | (in 25 reviews) |
Cons
"The room looks a little old" | (in 13 reviews) |
---|---|
"The room looks a little old" | (in 13 reviews) |
"No fridge so I couldn't store any food or drinks." | (in 2 reviews) |
Traveler rating
Time of year
Traveler type
Show reviews that mention
hotel staff | in 56 reviews |
---|---|
friendly staff | in 41 reviews |
large room | in 41 reviews |
clean the room | in 40 reviews |
infinity pool | in 36 reviews |
excellent the hotel | in 33 reviews |
bed was comfortable | in 26 reviews |
great location | in 21 reviews |
nice view | in 19 reviews |
food was good | in 12 reviews |
cruise ship | in 11 reviews |
friendly and helpful | in 11 reviews |
room comfortable | in 6 reviews |
san juan | in 6 reviews |
excellent service | in 4 reviews |
drop outs | in 2 reviews |
gaming tables | in 2 reviews |
isla grande | in 2 reviews |
resort fee | in 1 review |
-
ExcellentSep 20199.7
staff there is the best KATERINA was amazing
loud nosises from other rooms I could hear everything
-
ExcellentApr 201810.0
Amazing Service
Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
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GoodJan 20188.0
Great Relaxing Stay
We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.
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GoodJan 20188.0
Limited choices restaurants
-
ExcellentSep 201710.0
the infinity pool and the service as well as the area
no minibar
About Sheraton Puerto Rico Hotel & Casino
Overview
Sheraton Puerto Rico Hotel and Casino is a massive property that is located in a stellar area that makes it easy for visitors to reach many of the destinations they want to visit in San Juan. The property is smoke-free, family-friendly, and pet-friendly. English and Spanish are both spoken at the property. Guests who choose to stay at the hotel will find that there are 503 rooms in all.
The rooms at the hotel all have soundproofing to ensure that guests can unwind and relax in peace and quiet. The rooms have free WiFi and free wired Internet, pillowtop beds, spring water baths, around the clock room service, flat-screen TVs, air conditioning, coffee and tea facilities, daily housekeeping, private bathrooms, and free toiletries.
Sheraton Puerto Rico Hotel and Casino offers a full-service spa, as well as an on-site casino for the guests to enjoy. The property has five restaurants available, and the guests will be able to enjoy a buffet breakfast available for a surcharge each morning from 6 am to 11 am. Some of the other features and benefits of the property include a 24-hour front desk, a business center, outdoor pool, and a computer station.
Guests will be only a 15-minute walk from the Puerto Rico Convention Center. They will also be close to Condado Beach and Escambron Beach, as well as the Port of San Juan, San Juan Cathedral, and San Juan Gate. Travelers will find places in the area to dine, as well, including Casita Miramar, Soda, and Slice Pizza & Beer.
Features
8.8 Excellent
based on 526 reviews
Cleanliness
Comfort
Facilities
Food
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at Sheraton Puerto Rico Hotel & Casino
FAQs when booking at Sheraton Puerto Rico Hotel & Casino
Does Sheraton Puerto Rico Hotel & Casino have special cancellation policies due to coronavirus (COVID-19)?
Where is Sheraton Puerto Rico Hotel & Casino located?
When is check-in time and check-out time at Sheraton Puerto Rico Hotel & Casino?
Does Sheraton Puerto Rico Hotel & Casino offer free Wi-Fi?
Does Sheraton Puerto Rico Hotel & Casino offer free parking?
Does Sheraton Puerto Rico Hotel & Casino offer free airport shuttle service?
How far is Sheraton Puerto Rico Hotel & Casino from the airport?
Can you bring pets to Sheraton Puerto Rico Hotel & Casino?
Does Sheraton Puerto Rico Hotel & Casino have a pool?
Property safety measures
Sheraton Puerto Rico Hotel & Casino has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Location
Most Popular Landmarks
- Condado Beach 0.7 mi
- Museo de Arte de Puerto Rico 1.6 mi
- Castillo de San Cristobal 1.7 mi
- The Poet's Passage 1.8 mi
- Capilla del Santo Cristo de la Salud 1.9 mi
- Viejo San Juan 1.9 mi
San Juan Travel Guide
Learn about San Juan on KAYAK