Sheraton Puerto Rico Hotel & Casino

4 stars
200 Convention Boulevard, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
8.8
Very good
based on 1024 reviews
1,024 reviews
Wed 12/31
-
Thu 1/1
1 room, 2 guests
Deals from
$240
/Cheapest rate per night
Room type
Provider
Nightly total
King room
$240
Double room
$240
Standard room
$258
90 more Sheraton Puerto Rico Hotel & Casino deals
90 more Sheraton Puerto Rico Hotel & Casino deals
Photos of Sheraton Puerto Rico Hotel & Casino
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Sheraton Puerto Rico Hotel and Casino is a massive property that is located in a stellar area that makes it easy for visitors to reach many of the destinations they want to visit in San Juan. The property is smoke-free, family-friendly, and pet-friendly. English and Spanish are both spoken at the property. Guests who choose to stay at the hotel will find that there are 503 rooms in all.

The rooms at the hotel all have soundproofing to ensure that guests can unwind and relax in peace and quiet. The rooms have free WiFi and free wired Internet, pillowtop beds, spring water baths, around the clock room service, flat-screen TVs, air conditioning, coffee and tea facilities, daily housekeeping, private bathrooms, and free toiletries.

Sheraton Puerto Rico Hotel and Casino offers a full-service spa, as well as an on-site casino for the guests to enjoy. The property has five restaurants available, and the guests will be able to enjoy a buffet breakfast available for a surcharge each morning from 6 am to 11 am. Some of the other features and benefits of the property include a 24-hour front desk, a business center, outdoor pool, and a computer station.

Guests will be only a 15-minute walk from the Puerto Rico Convention Center. They will also be close to Condado Beach and Escambron Beach, as well as the Port of San Juan, San Juan Cathedral, and San Juan Gate. Travelers will find places in the area to dine, as well, including Casita Miramar, Soda, and Slice Pizza & Beer.

Latest deals for Sheraton Puerto Rico Hotel & Casino

Wed 12/31
Thu 1/1
Superior room
No inclusions
1 king bed
$337
nightly with fees
No inclusions
1 king bed
$350
nightly with fees
No inclusions
2 queen beds
$357
nightly with fees
No inclusions
1 king bed
$370
nightly with fees
King room
No inclusions
bed type unknown
$240
nightly with fees
No inclusions
1 king bed
$247
nightly with fees
No inclusions
bed type unknown
$252
nightly with fees
No inclusions
1 king bed
$259
nightly with fees
Standard room
No inclusions
1 king bed
$258
nightly with fees
No inclusions
bed type unknown
$305
nightly with fees
No inclusions
bed type unknown
$367
nightly with fees
Double room
No inclusions
2 double beds
$240
nightly with fees
No inclusions
2 double beds
$266
nightly with fees
No inclusions
2 double beds
$275
nightly with fees
No inclusions
2 double beds
$286
nightly with fees
Queen room
No inclusions
bed type unknown
$344
nightly with fees
No inclusions
bed type unknown
$345
nightly with fees
No inclusions
2 queen beds
$369
nightly with fees
No inclusions
2 queen beds
$376
nightly with fees
Deluxe room
No inclusions
2 queen beds
$304
nightly with fees
No inclusions
1 king bed
$350
nightly with fees
No inclusions
1 king bed
$378
nightly with fees
No inclusions
1 king bed
$432
nightly with fees
Executive room
No inclusions
bed type unknown
$574
nightly with fees
No inclusions
1 king bed
$635
nightly with fees
No inclusions
bed type unknown
$668
nightly with fees
No inclusions
1 king bed
$693
nightly with fees
Traditional room
No inclusions
1 king bed
$263
nightly with fees
No inclusions
1 king bed
$264
nightly with fees
No inclusions
2 double beds
$285
nightly with fees
No inclusions
1 king bed
$285
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Sheraton Puerto Rico Hotel & Casino

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Shuttle service (free)

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Public transport tickets
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Adapted bath

Things to do

  • Gift shop
  • Eco tourism
  • Beach access
  • Casino
  • Fishing
  • Board games/puzzles
  • Bingo
  • Evening entertainment
  • Cooking classes

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Sauna

General

  • Window
  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals

Parking and transportation

  • Parking
  • Shuttle service (free)
  • Valet parking

Health and safety

  • Daily housekeeping
  • 24-hour security
  • Safe

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness center

Reviews of Sheraton Puerto Rico Hotel & Casino

8.8
Very good
1024 verified ratings
Wonderful
622
Very good
110
Good
93
Okay
50
Fair
46
Mediocre
29
Poor
74

Summary of reviews

Guests say
Guests appreciated the hotel's location, cleanliness, and amenities like the pool and staff service. However, there were complaints about the service quality, value for price, and some issues with room conditions and noise.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Amenities8.5 out of 10
Room Size3 out of 10
Value for Price2.5 out of 10
Service2 out of 10
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All reviews

9.7
Wonderful
Loraine M, Sep 2019
Pros (+) staff there is the best KATERINA was amazing
Cons (-) loud nosises from other rooms I could hear everything
10
Wonderful
Diana, Apr 2018
Pros (+) Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Cons (-) I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
8.0
Very good
Anonymous, Jan 2018
Pros (+) We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We a...
Cons (-) However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go...
Read more
8.0
Very good
Myriam, Jan 2018
Cons (-) Limited choices restaurants
10
Wonderful
Gloryl, Sep 2017
Pros (+) the infinity pool and the service as well as the area
Cons (-) no minibar
8.0
Very good
Anonymous, Jun 2017
Pros (+) I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so...
Read more
7.7
Good
Anonymous, Feb 2017
Pros (+) Love the casino love the Metropole restaurant love the pool
Cons (-) I don't like it there is not a beach in the hotel
10
Wonderful
Anonymous, Jan 2017
Pros (+) I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Cons (-) The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
7.7
Good
Anonymous, Nov 2016
Pros (+) Hotel is clean and friendly staff
Cons (-) Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
10
Wonderful
Jose, Sep 2016
Pros (+) The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Cons (-) Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.

Location

200 Convention Boulevard, San Juan 00907

What's nearby

  • San Juan Bay Marina0.4 mi
  • Fort San Jeronimo0.7 mi
  • Condado Beach0.7 mi
  • Luis Muñoz Rivera Park0.7 mi
  • Parque del Tercer Milenio0.8 mi
  • Parque Central de San Juan1.1 mi
  • Museo de Arte Contemporaneo de Puerto Rico1.1 mi
  • National Guard Museum1.1 mi
  • The Capitol of Puerto Rico1.3 mi
  • Centro Europa1.5 mi
  • Castillo de San Cristobal1.7 mi
  • Viejo San Juan1.9 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton Puerto Rico Hotel & Casino

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
December
$542
$489
Cheapest month to stay with an average 43% drop in price.
Most expensive month to stay with an average 8% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sheraton Puerto Rico Hotel & Casino

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton Puerto Rico Hotel & Casino

  • If you’re after a cheap room at Sheraton Puerto Rico Hotel & Casino, then you should consider staying during the low season. The cheapest deals can generally be found in September and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Puerto Rico Hotel & Casino, plan to stay on a Monday or Sunday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Sheraton Puerto Rico Hotel & Casino was booked for on KAYAK in the last 2 weeks was $351, while the most expensive was $679.
  • How long should you stay at Sheraton Puerto Rico Hotel & Casino? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Sheraton Puerto Rico Hotel & Casino

  • Where is Sheraton Puerto Rico Hotel & Casino located?

    Sheraton Puerto Rico Hotel & Casino is located at 200 Convention Boulevard in Santurce, 1.4 miles from the center of San Juan. San Juan Bay Marina is the closest landmark to Sheraton Puerto Rico Hotel & Casino.

  • When is check-in time and check-out time at Sheraton Puerto Rico Hotel & Casino?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton Puerto Rico Hotel & Casino.

  • Does Sheraton Puerto Rico Hotel & Casino offer free Wi-Fi?

    Yes, Sheraton Puerto Rico Hotel & Casino offers free Wi-Fi.

  • How far is Sheraton Puerto Rico Hotel & Casino from the airport?

    Sheraton Puerto Rico Hotel & Casino is 0.5 miles from San Juan Isla Grande. Sheraton Puerto Rico Hotel & Casino is 5.8 miles from San Juan Luis Munoz Marin Intl.

  • Does Sheraton Puerto Rico Hotel & Casino have a pool?

    Yes, Sheraton Puerto Rico Hotel & Casino has a pool onsite.

  • How does KAYAK find such great Sheraton Puerto Rico Hotel & Casino hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Puerto Rico Hotel & Casino in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Puerto Rico Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Puerto Rico Hotel & Casino.

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3-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.4
1.4 mi
San Juan Isla Grande
0.5 mi

Everything you need to know for your stay in San Juan