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Very friendly staff at desk who took time to check me in when they could not find my reservation. Maybe issue with online company I booked through but they still honored my rate. Some issues with the hot water at sink and shower. Was either scalding hot or cold. Hard to tune. Not a deal breaker at all though
Very close to the airport and a free shuttle every 1/2 hour. A good first or last night stay. 6-7 restaurants right across the parking lot.
Everything about the hotel was just perfect. It was right down the street from airport and the shuttle takes you there every 30 minutes. I had family staying on another floor and the elevator only allows you to go to your floor. Good security but too good I guess
Close to airport, affordable, queen-sized beds, big enoigh for 4 adults Some of the staff wasn't the friendliest, but no one was rude. They were all informative. No complaints!
The price for one night was amazing, and the location to the airport was really convenient. If I had a layover in San Jose - Alajuela I would definitely stay there again. Continental Breakfast was not included with the deal I got on Kayak.
Location, close to the airport and has restaurants available for those arriving in the evening
Great time at the hotel. Modern, clean, easy to access from the airport. No complaints at all
Close to airport. Great front desk staff.
El hotel es.bonito El servicio es pesimo
Location near the airport is its main advantage. Inside is peaceful, clean, modern, and comfortable. Front desk staff gave some great advice including that we return our rental car the night before our early-morning flight, and that the rental car shuttle would bring us back to the hotel. This was the best idea and greatly simplified our morning of departure. The hotel shuttle to the airport was quick and efficient. The pool is tiny, and tucked away in a back corner. The cafe/restaurant in the lobby is modern and inviting with a great looking menu, however, our waitress was the slowest on the planet. Every step took about 5 times longer than it should have. Even when we finally caught her eye (the place was 90 percent empty at the time), and indicated that we wanted the bill, she took another 10 minutes to finish sorting cutlery before coming over and putting us out of our misery. The food was good, but the service was terrible.
Friendly staff, clean, convenient for transition in or out of country. Five minutes from airport. Pay departure tax at Greyline. Across from casino. Little tough to get to if driving self. Exit off highway is odd. Exit left, then turn left and immediate right into holiday inn and continue to Hampton.
I liked the shuttle and the breakfast in the morning was pretty good. Room was comfortable and clean and front desk was helpful. Close to a casino and that was fun to do. We just stayed here to catch our early morning flight back to LA.
Breakfast was good, the free airport shuttle was the kicker. A/C was a luxury, but too much of a good thing. Ended up in pants and a jacket during breakfast.
Rooms we're smelly, room carpet and bathroom floor sticky Restroom exhaust fan did not work. Las Year Ibstayed here and had the same experience.
The location is excellent for those arriving or departing San Jose airport. I had rented a car from one of the rental car companies across the parking lot so it was very convenient to drop off the car and walk over to the hotel. I had hoped to pay my departure tax but didn't realize that it was only available until 4:00PM. One person at the desk told me he could do it later, but when I checked again at around 6:00PM I was told the system wouldn't allow it. There aren't a lot of options for food nearby.
The hotel was convenient to the airport, with great staff and a good breakfast. The room was neat and tidy. However, the shower needed an update and shower head didn't work properly,
Room was comfortable, little convenience mart was great, and free shuttle service to the airport was very helpful. Staff member checking me out in the morning was extremely rude, and did not treat me like a guest. She then proceeded to treat the male guest behind me with actual etiquette ~ not sure why it's that difficult to remain consistently polite.
Convenient for flying in and out of airport. comfortable room and beds.
Wonderful place to stay! Staff was helpful, friendly and professional. Hotel was very clean, and the room met all of our expectations. Shuttle service to the airport was fantastic. The driver was friendly and helpful with our bags and such. Great place to stay!
It was clean and comfortable. Convenient to the airport with shuttle. Nearby restaurants, too.
The swimming pool and lounge area. coffee in the lobby along with apples jets flying overhead - unavoidable result of being convenient to the airport
Bed was comfortable The room had a terrible smell. They said you could get wifi in the hotel, but it was really only in the lobby area. The traffic outside is very loud because of a crazy intersection and you can hear planes landing and taking off.
Came in on a late flight to San Jose and stopped off at the Holiday Inn Express for a night before jumping off into the Costa Rican countryside in the morning. For this purpose it did exactly what it needed to do. Shuttle bus that picked up at the airport was a plus. A little bit pricey for what you get but not acceptable for one night. The breakfast options were pretty basic but in their defense they were a typical Costa Rican style (gallo pinto, eggs, coffee, and some fresh fruits). Traffic at the intersection in front of the hotel can be horrific so keep that in mind if you will be driving. Also, keep an eye out for the shuttle bus that comes around outside of the arrivals area and stops close to the taxi stand. A "helpful" local showed me where to go then just happened to mention that he works on tips. I could have just waited on my own for it...
Everything was very good. Friendly staff, good breakfast, good parking. Five nights and all went well. The traffic at the entry to the hotel is nightmare.
Overall, everything was great. Location is perfect for flying to the airport. Staff was very helpful and really wants to help you! Room was comfortable and clean. 24 hour shuttle was awesome! Great value for the money. For those who arrive at off hours there is a Denny's close by. Our only negative was the breakfast which was very processed (e.g. scrambled eggs were bland) and not enough variety for the cost of that hotel.
Hotel Villa Dolce is in a convenient location. Rooms were clean and had everything I needed. Staff are all friendly and extremely helpful. The same can be said about the owner and his wife who live on the property. I loved my stay here and would recommend it. I definitely will be back!! Pura Vida Nothing
Perfect hotel for the money. We had three rooms, all with two queen beds for only $92 per room. The staff was exceptionally friendly, the pool and gardens are nice, and the restaurant was one of the best meals throughout our trip. Airport shuttle was on time even with our 3:30am pickup. The shower has soap/shampoo and conditioner (I think) attached to the wall. I'll probably avoid the "conditioner" if I stay again.
the shuttle service to airport worked great
You can have fine dining and a full service spa after a walk through the forest just steps from your room. Warm during the day, showers cool the afternoon for a lovely breeze at night, perfect for stargazing. Beautiful chapel as part of the property is converted for special events.
We went during the rainy season, so it felt as if we had this hotel to ourselves. Actually one evening we did! The staff was amazing. They have a movie theater that they normally have scheduled movies, but they let us pick out a movie we wanted to watch. Free breakfast every morning. Since there were so few people there, we got to pick from the list of foods served during their buffets and they made it fresh. All the veggies are grown there at the hotel. They also have a dairy farm there so I had the best sour cream ever. We had a few tours scheduled away from the hotel, and even though we had to drive a bit, the hotel staff made sure we were comfortable. Also, they upgraded our room to a villa. It had a fireplace, huge bathtub, and beautiful view! I cannot say enough good things about this hotel!
We just returned from a 3 night stay which was part of the 'Amigas in Costa Rica' package. El Silencio is not 'just another upscale hotel or lodge', it is truly unique. Immersing ourselves in this location, literally we could feel ourselves unwind and relax from the moment we stepped out of the car. From the first greeting by the friendly and accommodating staff, we were made to feel like this was our home. It was such a remote and peaceful location there were many times that we felt like we were the only two people there. There was a good balance of activites/tours and relaxation time. The food selections are healthy and delicious, the dining area spectacular and we appreciated having the organic gardens and trout pond accessible to walk to. The cultural experience was a highlight of our stay, the local people made us feel like family. Being here has by far been the best vacation experience we have had. We are rejuvenated from being surrounded by the beauty of the cloud forest, hiking trails leading to mesmerizing waterfalls, meditative gardens and having all of it right outside our door. The bungalow we had was up on the hill & offered privacy, was beautifully appointed and extremely comfortable, especially the bed with luxurious linens. The views from the bed watching the clouds roll in over the mountaintop in late afternoon was breathtaking; ahhhh...speechless. Having the private hot tub on the deck was wonderful, soothing on the cool late afternoons & nights. The spa is in a tranquil spot away from the main building and offers calm serenity with a babbling brook and a yoga deck. We would highly recommend a spa treatment and yoga class, both were glorious.
We stayed three nights, wonderful hotel, great food, the spa is gorgeous but VERY expensive. Do NOT bring any children to the Hotel Martino Resort. No playground, nothing for a child to do. No 'Kiddie Pool', no child portion plates in the restaurant, and the child seat was old and not in very good condition. I do not understand how this was rated a 5 STAR hotel
I was at the pacific cost in costa rica, so to void flight issues i came back to downtown one day before my flight, looking to save few dollars i book at the martino hotel, very beautiful place with a bit of italy, the best thing was the food and the staff, so i m very happy and my best to everybody there, thanks crew... hope to come back very soon, my promise to stay more days and get a free spa, :)
Stayed for 3 nights drove to Arenal for 2 nights back to Martino for 2 nights. My wife our 8-year-old our 15-year-old and I. Wonderful food good wine selection gorgeous pool terrific gym. Never went to the spa. Rooms were very nice staff polite and fun Great zoo up the road #40walkable#41. We dont know exactly when...but well be back...we ALL loved this place. Keep in mind this is Central America and its important to take your kids places like this instead of Las Vegas or Orlando. We found everything in Costa Rica charming...from the narrow roads to the little lizards to stopping for lunch in the middle of nowhere. Wonderful hotel great vacation.
The pro's were: - Nice staff -Big room -Nice tours leaving from the Resort -Food in the restaurant was pretty good Con's -Not really close to anything -As soon as you leave the hotel, you see the 'real' San Jose -Everything else was fine up until the last day. I went to the airport and realized that I left my camera in the room, so I drove back and to get it only to find one of the cleaning ladies stole my camera and would not admit it. I know exactly where I left it... GUARD YOUR BELONGINGS!!
Great staff, room was great. Good location to venture out from. Wouldn't plan on pool time, small and in courtyard. Rooms in hotel part a little noisy in the a.m.
Quiet and comfortable Room was not the one we reserved. We reserved a King Bed and ended up in a room with 2 Queens
Love the view and cleanliness. Great friendly staff and great price. Nice bfast, no ac in the rings but there's a nice breeze and you feel fine with the fan. Comfortable bed, convenient refrigerator in the room. This is our third time here and we will continue to return.