Basics
Services and conveniences
Parking and transportation
Media and entertainment
Accessibility and suitability
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at the hotel?
The hotel offers parking for guests, providing convenience for those traveling by car.
How is the cleanliness of the hotel rooms and facilities?
Some guests have expressed concerns about cleanliness, mentioning stains and odors. It's important to note that the hotel has received feedback about the need for improvement in this area.
What can guests expect from the customer service at the hotel?
While some guests have mentioned issues with customer service, others have had positive experiences, describing the staff as polite and helpful. The hotel is working to ensure consistent and welcoming service for all guests.
Are there any unique amenities or services offered by the hotel?
The hotel provides free Wi-Fi, cable or satellite TV, and increased accessibility, catering to the convenience and entertainment needs of guests.
When is the best time to visit the hotel?
Guests have noted that the hotel is quiet at night, which may provide a peaceful stay for those seeking a restful environment.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Nearby Attractions
The hotel is conveniently located near several attractions, including Sandusky Mall, Ghostly Manor Thrill Center, and Castaway Bay Waterpark, making it a good choice for those looking to explore the area.
Room Selection
Guests have reported issues with cleanliness and maintenance in some rooms, so consider requesting a room inspection or choosing a room that has been recently serviced.
Check Service Availability
Some guests have mentioned that the front desk was not open 24/7, so it may be helpful to confirm the availability of services like printing tickets or addressing any issues during your stay.
Be Mindful of Odors
Several guests have reported encountering unpleasant odors, including smoke and marijuana, in the rooms and hallways, so it's advisable to be prepared for potential odor-related issues.
Verify Amenities
Despite the hotel's listing of a pool on its website, guests have noted that there was no pool available, so it's recommended to verify the availability of specific amenities before booking.
Consider Housekeeping
Some guests have experienced issues with housekeeping, including a lack of cleaning and maintenance in the rooms, so it's advisable to manage expectations regarding room cleanliness.
Address Safety Concerns
Guests have reported encountering concerning behavior in the vicinity of the hotel, including individuals using fire escape stairs for unauthorized activities, so it's important to be mindful of safety and security during your stay.
Be Cautious of Room Conditions
Several guests have mentioned issues with room cleanliness, maintenance, and even pests, so it's advisable to thoroughly inspect the room upon arrival and report any concerns to the staff.
Manage Expectations
While some guests have had positive experiences with the staff and service, others have reported issues with customer service and cleanliness, so it's important to approach your stay with realistic expectations.
Consider Alternative Accommodations
Given the mixed feedback on cleanliness, maintenance, and amenities, it may be worth exploring alternative accommodation options in the area.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | Distance to city center |
|---|---|
3.0 | 4.6 mi |