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The rooms were clean and had plenty of room. Much larger than I expected. Staff was courteous and easy to communicate with in English. Breakfast was good and reasonably priced (6 Euros). Location wasn't the best, but we knew that when we booked the hotel. There was an unpleasant smell in our room, but our friends in the room next to us didn't have that issue.
Airport Access. Located very closely to airport. Free Shuttle to airport. Low cost shuttle service to downtown Barcelona. N/A
Public areas clean. Room too Spartan. Only one chair. Wife would have preferred a bath tub.
I allways use the Frontair when going to , or coming from Barcelona airport, the shuttle bus is frequent and quick, the staff speak English, the buffet breakfast is excellent, and it is possible to get a sandwich or tapas in the bar at night. No real complaints, but the pick-up pointr at terminal two is not made clear, and I am familiar with that terminal.
breakfast was delicious It was difficult to find the airport shuttle. I wound up taking a taxi. I was ignored when I requested to sign up for the shuttle back to the airport the next morning. I again had to take a taxi. I spent almost as much on transportation to and from the hotel as for the room. My room smelled of cigarettes, one of which I found extinguished in the toilet.
Bartender who ignored me
Having only stayed one night at the hotel it is difficult to describe it's best bits. It was however clean and certainly contemporary. The airport shuttle was very useful as was the proximity to the airport. Although the staff were on the whole generally friendly, the hotel lacked anything resembling charm and warmth. The cost of breakfast was somewhat expensive at €12 and although a buffet, provided nothing exceptional.
Propre dans l'ensemble et proche d'un grand centre commercial. Bon point pour la navette gratuite qui amène de l'aéroport à l'hôtel. Une vue pas très agréable. Dand une zone commerciale, donc pas très animé le soir. Le mieux c'est d'avoir un véhicule.
Since I worked at the airport, I appreciated the 24h shuttle between the hotel and airport. Once I had to wait outside the airport for 1hour untill the shuttle appeared for pick-up.
The free breakfast was really good. The hotel was very close to the airport and the free shuttle was very convenient. The price was good. Normally with 3 adults you get two double beds. In this room, there were two twin beds and a rollaway which took so much room that there was nowhere to walk in the room once we got to the beds. The rollaway just had a fitted sheet and a cover sheet. There was no blanket or spread. There was a towel on the bed which we tried to use as a blanket. The towels in the bathroom were oddly on the floor of the shower. There is a glass door on the bathroom, which makes things awkward when more than one person is in the room.
frontdesk waited 2h for the shuttle from the airport! we chose this hotel because it was near the airport! the hotel is on the parking lot of a mall, near highway, noisy; room was dirty, very few international tv channels, wifi did not work, worst hotel ever
This hotel, as already described in many reviews, is an excellent place for a one-night stay, mainly for a transition. We arrived in Barcelona late at night, stay here, and then continued our journey the next morning. It's a relatively quick trip to the airport, and the facilities are relatively new and clean. We would not recommend this location for multiple nights. Located in an industrial/commercial park, transportation to and from can be like navigating a labyrinth--without a proper map, GPS, and car (or rental car), the area is relatively pedestrian unfriendly.
Great for stopover flying form Barcelona Airport, free transfers to and from the airport.
the location and the design for a 5 stars hotel some basic things were missing such a DVD player
Atmosphere, facilities Poor quality of the BBQ food
Excellent facilities, large spacious rooms. Very corporate, there were a number of conferences when we were staying there and they seemed to take priority over regular guests. For example, one evening there was a buffet BBQ - as we were about to take our main course a conference of 30/40 people descended on the BBQ. This was fine as we were in no rush, however when the queue did eventualy clear we had to wait for fresh food to be cooked during which time a number of the conference attendees pushed in front of us for their 2nd helping!
The room was huge, and very comfortable,the Spa is well run and a great place to spend a day. The food is very good, buffet every night, so we were permanently stuffed full. Food cost about twice as much as it should have been, especially after the room cost quite a lot in the first place. Due to it's location, the clientele are a bit of a captive audience, so there is little choice. A cheaper option for eating would have made this the perfect place to stay at any time.
breakfast was great- fantastic choice. Pools clean. Massive room and comfortable bed. The road from the hotel was unfinished so was unsuitable for walking (unlit at night). This meant getting taxis each time you wished to leave the hotel (about 8-10 euros each time) If you upgrade to a seaview room please note the passing trains are constant and the high speed trains do distub the peace. A nightclub somewhere near by goes on until 6am and the noise carries. (I am not sure if this was just weekend thought) - we checked out after two nights (due to above!). There is no shop on site for things like large bottles of water, and the food in the hotel was in our view expensive.
Polite and nice staff, quiet atmosphere. The food needs improvement, quantities offered fall short of the price paid for the various meals. Since there are no eating facilities close by, one is forced to eat at the hotel of pay up to 20 EU for a trip to town to get a bite which is essential given the minute portions offered on the menu. Almost necessary to order a hamburger in the lobby during the day, otherwise go hungry. A bus to town would help. I hope to go back to Stiges but will probably stay closer to town although Dolce Hotel would have been my choice if there was better access to the town and the beaches.
The hotel is fantastic. As a solo traveller, i was looking for a hotel that was relaxing during the day, lounging by the pool, yet a short taxi ride in to town at night. I had room service every night of my stay and the quality ane service was top class. As was breakfast every morning. I will definitely stay in this hotel in the near future..
Hotel has everything you would ask for on a short break.Staff very pleasant and helpful.Pool area spacious,private and clean. Room was very clean,spacious and had excellent bathroom facilities. Furthermore, the view from the terrace of the sea and Sitges was outstanding. Not troubled by noise at any stage.Would highly recommend this hotel.We could not access our room one evening and had a wait of about one hour until lock on door was repaired.Manager of hotel offered a complimentary lunch. Excellent service. Distance from Sitges and beaches was a slight problem. We relied on shuttle service from hotel.Shuttle service was good but could be extended beyond 6.15pm, this being the time of last bus back to hotel. Other than that no complaints
Dolce was perfect for what we were looking for. A beautiful hotel. A short taxi ride from the beach area of Sitges. Offered a shuttle service to the closest beach every half hour and twice a day to the centre of town. Very quiet at night.
Pool Response time of staff
One should not mix up business and leisurea hotel. This hotel is clearly a business hotel, so if you're up to a holiday, rather prefer a hotel in the city center.Noisy because of the ringroad down the hill.
Gorgeous view. Large, open spaces to relax. Curteous staff. difficulty to find the hotel/entrance to hotel, when returning from Barcelona by car. Loud voices outside of our window until 01.00 am. bathroom drain smelt like moisture when the water is turned on.
Pool and other facilities. Castelldefel is not the prettiest of places and there is a motorway and railway line between the hotel and the beach and only 1 pedestrian bridge
Large clean rooms, comfortable beds. Very bad sound isolation between the corridor and the rooms. We had to ask for a room at the end of the corridor in order not to be disturbed by other guests.
Events like company parties or marriages at the pool... loud.
Traditional decor. Fiendly staff We were given twin beds which separated so we moved room. This room was above a generator which was very noisy. We didn't want to move again. Overall we really liked the Hotel & visit Castelldefels often so we would re visit, though we would be more specific with rooms.
Dilisious cakes during the brakfast! Very good parking of the hotel!
We had a beautiful room with an enormous bed which was very comfortable and an amazing meal for my birthday in the restaurant. Nothing
Reception staff were excellent
The parking lot The worst hotel in EUROPE, my room was unsecure for the entire week, the staff has very limited skills to resolve problems, the location was terrible it took one hour to get to Barcelona. I will never recommend this hotel
Fantastic view and setting. Very nice pool. Friendly and helpful staff. Free covered and locked garage parking. Very spotty WiFi. Electrical issues in room. Missing light bulb. Disappointed that use of the spa cost extra money.
the internet they advertise is a joke,doesn't work on higher floors,but signal is so weak that you need a week to upload one...page..
Internet wi-fi was a joke...No internet in the hotel or in the room . Stayed there 10 days and internet didn't work even once...
The restaurant The front desk staff
Internet wifi works very poorly.
Access to airport and beaches. Modern and in general clean. Good pool and airy rooms Our non smoking room smelt of smoke. Bill at the end was incorrect and check in staff not very friendly. Room not ready in time. Bill issue now resolved.
carpet needs changing in the hall ways / corridors
Excellent value for money. We only paid 51 Euros a night and had a huge room and bathroom with very good air conditioning. The rooms on the side of the hotel facing the town are also extremely quiet. The staff were very friendly, efficient and accomodating. We didn't use the pools, but they looked pristine. The hotel is withing walking distance of a big shopping centre called Anec Blau and 2 supermarkets. The centre of Casteledfels and the train station are only a 25 minute walk away and the airport is a 15 minute drive away. I highly recommend this hotel and would certainly stay there again. The carpets in the corridors desperately need changing as there are some very nasty stains on them.
The only thing is, 3 taxi drivers had no clue where it was located.
The working distance to the sea is 2 km We had to rent two rooms because of two children even though there was plenty of space for the whole family in one room
Poor service and terrible location. I did not like anything about the hotel.
Very nice hotel with luxury rooms, 2 min by car far from the wonderful sandy beach, 20 min by foot from the train station to Barcelona, and nearby the big shopping centre, altogether - very good choice for both, vacation at the seaside and visiting Barcelona surprisingly, using of internet at the loby computer is charged by 5 euros per 30 min!
Rooms No Bar
We stayed for two nights. We needed a hotel that was easy to get to from the train station, close to Montserrat, and easy to be on our way to our next destination. The staff at the front desk spoke very good English and were helpful in answering any questions.
convenience of location we found access to the garage rather confusing
Very clean and nice rooms There should be some place to sit and spend time just out of the hotel. Add two resting chairs and small table in to the room, strange to sit all the time in bed. Sirloin in the restaurat was old and spoiled.
Everything was very cleen. Minibar was free and downstairs you can get free coffee/tea/coca cola. In breakfest - fresh orange juce and fruits, sweet rolls. Helpful staff.
Comfortable fuss free hotel I was surprised to have to pay for wifi access - and expensively.
The staff were excellent and very helpful. Perfect place to relax and the spa facilities were great. Fantastic wines and amazing location.
Great hotel with gorgeous view to the Montserrat mountain, cosy rooms with high standard facilities, spa, vineyard and many more. Totally recommendable for a romantic and relaxing stay.
Superlative service which was committed to ensuring we enjoyed ourselves, outstanding food, and great value. Would definitely return. Nothing
Very helpful staff. We rang the day before we were due to arrive and asked if we could come a day early. Were upgraded as a result to best apartment and only had to pay a slightly higher charge for additional night. Great pools and afternoon entertainment by friendly lifeguard in pool for children. Apartment lovely with very comfortable beds and big balcony. Satelite TV only had spanish and German programmes except for CNN.
Relaxed atmosphere, friendly helpful staff.
Location was excellent. Staff was friendly and room was very nice and clean. Restaurants had good food; however, service was poor. Pools were very attractive and the kids enjoyed them. Beach is very scenic and accessable. The hotel is at the end of the beach front street and is very scenic and is apart from the crowds near the center of the beach. Restaurant service was poor.
Right on the beach The mini market in the basement is useful. The Wifi in the hotel was a joke- intermittent and low quality. To get anything done, I had to revert to my phone's data plan. The bed was horribly uncomfortable- I developed bad back pain as of the 2nd night. The staff wasn't able to resolve as all mattresses in the hotel were the same. Staff at the front desk was indifferent to customers.
the location on the beach is wonderful the staff´s respons to complaints is really poor, they take complaints very personal, the prices in the cafeteria are not marked correctly, we ordered coffee and croissants for 2.80€ and were charged 3.60€ and were told it was extra charge for the milk??????
Bedding was not very clean
nice view and close location to the sea. unkind staffs.
Clean rooms and hotel generally with lots of PayTV channels in many European languages (including a few BBC channels), and the free bikes were fantastically useful during our stay.
Comfortable, reasonably quiet, facilities were good and the staff were always helpful if needed. We would recommend. Mainly the distance from the town facilities being aged 77 and 88 respectively, but the road train was an asset.
Le Magrill restaurant in Hotel is abosultely brilliant - Lobster Rice Casserole was amazing - we went to Barcelona for a day by train - otherwise we just did Pool and beach - restaurants in main town of Sitges are mostly very good too - would definitely stay there again - even the 20 minute walk along the promenade would not put us off Bars and restaurants all shut at 11pm - Hotel has no room service after this time - Hotel has no information on local attractions, tours
Best location and cost effective 4 star hotel.
Very centrally located. Good breakfast. The rooms are spacious but not very nicely furnished.
lovely attractive pool area, friendly staff, good location
Reasonably comfortable room. Excellent shower. Amazing breakfast buffet,- 5-Star hotel Standard. Very friendly staff, with one excepion. Good central location. Poor quality soap and artifically coloured shower gel.On arrival we weren't allocated a Superior room.
The location of the hotel is excellent for shops, beach, restaurants and nearness to the railway station. Although it is central the rooms are very quiet thus ensuring a good night's sleep. There is nothing I didn't like about the hotel. Overall, I was very satisfied with my stay.
nice friendly staff,clean,location was great,great food,everything was really good deffenately recomend this hotel for stay in sitges
Breakfast and the pool.
the breakfest was excelent,friendly stuff,clean room,very good lokation.
Friendliness of staff, absence of noise, and munificence of the buffet breakfast!
The staff were all very helpful and more than pleasant. I also have to mention the wonderful huge 'breakfast' buffet from 8 until noon. The parking is scarce and if you get a spot it's very 'cozy' but that's pretty much the way it is all over Spain.
friendly staff . excellent breakfast. convenient location originally booked a superior room in the annexe,however on arrival we found the annexe was due to close on the fifth day of our seven day holiday ,we were re allocated a room in the main hotel which didn't have the same facilities as the annexe room.
Liked the free internet & the wonderful breakfast. The location was super, on the sea and our room was clean & comfortable Would have preferred a room facing the sea. Maybe next time. No complaints.
Very close to the beach convenient for the town centre too. The view from the rooftop terrace was beautiful. Although there was plenty of choice at breakfast - some of the food seemed an odd choice and it was questionable as to whether it had been put back out from the previous night's dinner.
The manager and clerks were very nice. The location was perfect. The sheets were horrible.
everything was fine
they do not have (do not disturb) sign for the door. we also did not get our wakeup call on our day of departure
Relaxed with helpful and friendly staff, fantastic buffet breakfast and great view from room and the roof terrace
It simply fuctioned No
I very much liked hotel staff as well as calm environment
The hotel was nice, well kept with modern facilities. It has a beautiful location in front of a yacht club / port and has wonderful views of the Mediterranean and of the town of Sitges The hotel is located about 1.5 kms from the centre of Sitges. This is not a difficult journey or was it unexpected. However the port area has several gates that are closed and locked after midnight. The gate right next to the Port Sitges Hotel was locked several times when we were returning on foot from Sitges after a late night dinner. This necessitated a very long walk to the other end of the Port using twisting residential streets and then having to come back to the other end of the port where the hotel is located. This added an additional 2 kms or more to the journey. There doesn`t appear to be a valid reason for the locking of these gates, since the port is accessible at the other end without security staff on duty.
Location - was short walk to sites/town but far enough to be quiet and relaxing. Rentable Business computer was unavailable tthe entire several days I was there so I could not log into check emails etc.
I stayed in a large one bedroom apartment with a balcony, which was extremely spacious. It was also close enough to walk to the town centre in 15 mins, and far enough away not to hear the festivities of the nightlife in the evening and early hours of the morning.
The hotel was perfect for a quiet time with a nice walk along the coast to Sitges, and peaceful, friendly restaurants in the harbour around the hotel - in November.The swimming pool had a good size for exercise.
It's very quiet hotel. Has friendly, helpful stuff. No noisy, no parties. Just relaxing. The nearist beach is nudist ))))) Think the price is little bit higher then normal. And we had not exactly room with sea view - the picture from our window was the port. Nice, but there was no view of romantic sunset over the water as in the rooms on the opposite side.
The view from the room facing the sea was spectacular and it was nice to be by the port, away from the bustle of central Sitges. The staff had booked us a twin room, instead of a double room by mistake - we asked them for a different room and they upgraded us to one of their best. Clean, excellent location. I found it quite expensive for what you got - it was clean, beautiful view, but nothing more. The staff could be more welcoming - they gave us the key, but no smile, and they didn't encourage us to use any of their facilities.
Good size room, nice staff, clean and very friendly overall
Space in the room. Cleanliness and friendly, helpful staff.
a front of ocean! Free cafe and tea at the lobby. too far from center! nothing around the hotel!
The location and the view of the sea from our balcony. The mini-bar was useful. Unfortunately the restaurant was closed. Towels could have been newer.
Quiet location, but only 10 mins walk down lovely promenade to the centre of Sitges. Coffee 'on tap' really appreciated and liked the fact they brought out croissants, danish buns, fruit, etc., after breakfast for residents to help themselves. Staff really helpful. No.
Location, comfort of the rooms and multilingual helpful and friendly staff.
good location, good facilities, relaxed ambiance, good breakfast, friendly staff
location : on the beach and walking distance from down town. Wifi in all rooms. Beds : not comfortable. The bathroom was smelling awfully bad ! And each time we flushed the toilet, an ogre, or a plane was invading the entire room ! We could hear the same noise coming from other rooms. Inacceptable for a 4 stars hotel.
The hotel was close to the sea, however far to far away from the city centre. The rooms were poorly decorated, and the sea view were only for smokers, therefore as a non smoker, I had to suffer the smell off tobaco.
Location was excellent close to town and beach, nice pool and pool area and staff very helpful. Ideal if you have a car as free parking. Room good size but basic. Cleaning staff were noisy first thing in the morning, standard of beds in rooms was poor. Wooden flooring meant people moving chairs in rooms above became annoying.
It was very close to the beach. It was clean. It was very good value for money. There was no bar service, even though there was a bar. The breakfast was expensive and not included in the room rate. The water had lots of chlorine in it and I understand that that is not the hotel's fault.
Fantastic location and great restaurant. Nice and friendly staff. We were 3 colleagues traveling together. In one of the rooms the shades could not roll up completely and in another room there was water leaking from the towel heating system and the floor was all wet.
Close to the airport and better service than in the so called airport hotels.
We were very happy with this hotel, we booked it for our last night in spain but because we had flight delays we arrived rather late and left early morning. What we did see we loved and would certianly go back to this hotel.
The local staff got me a bigger room. For the first night they prepared the room for night (bed rugs, chocolates, bed done). It was not done for the second night. There are no beach chairs and umbrellas, even to rent.
The whole experience was absolutely first class. The staff were helpful and friendly, the hotel was spotlessly clean, the food was first class.
free bar for guests, swimming pool, helpfull staff
Beautiful view from the large window! Very comfortable king-size bed. Hotel is clean and nice. when the restaurant opened in the morning (at 8:00) arrangement tables and chair is quite noisy and I have always been roused.
The hotel was located on the beach with wonderful Sea views from the room balcony. The restaurant was a bit pricey but had great food and a wonderful breakfast buffet. It was an easy commute by bus into the city of Barcelona; although the L95 took longer than the L94. I have no complaints about the hotel.
Location and staff
Location, cleanliness, staff and fantastic breakfast
Very nice hotel and great value for Sitges I was unable to reserve a table in their restaurant for Sunday dinner for my family. They should make an exception to "no reservation" policy for guests of hotel.
Location, great restaurant food and staff,helpful reception staff Noisy babies in restaurant!
location, patio on top floor beds were hard, gave me a backache