Overview

Santa Cruz Plaza

Plaza De Armas 286, Santa Cruz, Chile
+56 7220 9600

$209+

Overall guest ratings

8.4/10 Excellent
Based on 377 reviews

Review highlights

  • 8.9
  • 8.8
  • 6.3
  • 4.2

Good to know

  • Wonderful sightseeing
  • Beautiful architecture

Nearby

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    About

    Santa Cruz Plaza features a rooftop terrace and a free kids' club. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or body scrubs. There's an indoor pool and an outdoor pool, and rooms at this upscale hotel offer patios and LCD TVs.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle rental
    • Casino
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Spa
    • No smoking
    • Express check out
    • Coffee shop
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 377 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Breakfast is good."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.4 "Tasty food."
      8.6 "86% loved the dining experience."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 6.3 "Pool is mediocre."
    • 4.2 "Not very comfortable."
      2.6 "74% said rooms were small."
    • 3.7 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.5 "75% were unhappy with the view."
      0.0 "For 100%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      4.0 "60% said rooms were dirty."
    • 3.6 "Value below average."
      3.3 "The price was too high for 67%."
    • 3.3 "Not very clean."
      4.0 "60% said rooms were dirty."
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    Overall Rating

    8.4 Excellent
    Based on 278 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Great service."
      7.4 "74% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
    • 7.4 "Tasty food."
    • 7.3 "Wellness & sports facilities were pleasant enough."
    • 6.2 "Pool is mediocre."
    • 4.3 "Not very comfortable."
      2.3 "77% said rooms were small."
    • 4.0 "Value below average."
    • 3.9 "Not very clean."
    • 3.9 "Rooms are not good."
      2.3 "77% said rooms were small."
      2.5 "75% were unhappy with the view."
      1.9 "81% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
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    Overall Rating

    8.5 Excellent
    Based on 98 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.4 "Great service."
      7.1 "71% thought the service was very professional."
    • 7.6 "Tasty food."
    • 6.3 "Pool is mediocre."
    • 5.3 "Vibe was decent."
    • 3.6 "Not very comfortable."
      2.3 "77% said rooms were small."
    • 3.1 "Awful rooms."
      2.3 "77% said rooms were small."
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    Good to know
    "Wonderful sightseeing"
    "Beautiful architecture"
    data provided by TrustYou

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