Overview

Hotel Umu

Av. Bernardo Santareno, 38, 2005-177 Santarem, Santarem, Portugal
+351 243 377 240

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+351 243 377 240

Overall guest ratings

7.7/10 Good
Based on 605 reviews

Review highlights

  • 9.3
  • 7.6
  • 4.7
  • 4.1

Good to know

  • Friendly service

Nearby

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    Amenities

    • ATM on-site
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 595 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.0 "Location is acceptable."
    • 5.2 "Average cleanliness."
    • 4.7 "Value below average."
    • 4.1 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      4.7 "53% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
    • 3.1 "Awful rooms."
      4.3 "57% said rooms were dirty."
      0.0 "100% complained about the bathroom."
      4.7 "53% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      1.7 "For 83%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
    • 3.1 "Food is inedible."
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    Overall Rating

    7.6 Good
    Based on 398 reviews
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 6.1 "Location is acceptable."
    • 5.6 "Average value."
    • 5.3 "Average cleanliness."
    • 4.3 "Not very comfortable."
      4.8 "52% said rooms were small."
    • 3.2 "Awful rooms."
      4.2 "58% said rooms were dirty."
      4.8 "52% said rooms were small."
      0.0 "100% complained about the bathroom."
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    Overall Rating

    7.9 Good
    Based on 41 reviews
    • 7.7 "Good breakfast."

    Overall Rating

    7.3 Good
    Based on 154 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 4.7 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.6 "Value below average."
    • 3.0 "Awful rooms."
      4.0 "60% said rooms were dirty."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou
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