Hortas P.R.

Guests appreciate the friendly staff, clean accommodations, and great location. The hotel also offers great facilities for bicycles.

While some guests found the beds uncomfortable, others mentioned comfortable beds and a quiet area, providing a good night's sleep.

Yes, the hotel is centrally located, just steps from the cathedral and close to restaurants and shops, making it convenient for exploring the city.

Guests have praised the hotel for being clean and quiet, with lovely light and airy rooms. However, some mentioned minor cleanliness issues that could be improved.

The staff is known for being knowledgeable, helpful, and friendly, providing excellent service. However, there were a few isolated incidents of unreliable service.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported noise disturbances from neighboring rooms, so bringing earplugs might be helpful for light sleepers.

Guests appreciated the hotel's garden area, which offers a peaceful retreat in the heart of the city. It's a great spot to relax and enjoy a quiet moment.

A few guests noted that the rooms only had bolsters instead of regular pillows. If you prefer traditional pillows, it's advisable to request additional ones at the reception.

Guests recommended visiting nearby cafes for breakfast, as the hotel's breakfast options were limited to coffee and toast. Cafe Tertulia at the end of the road was particularly praised.

The hotel's breakfast service starts at 8:30 am, which may not be convenient for early risers. Consider planning breakfast at nearby cafes if you need an earlier start.

The hotel offers a tour desk, and guests found the staff to be knowledgeable and helpful in planning their stay in Santiago. Take advantage of their local expertise for sightseeing recommendations.

Some guests suggested checking room amenities upon arrival, as a few experienced issues such as shower panels coming off the rails. This can help address any maintenance concerns promptly.

While the hotel provides free toiletries, a few guests recommended bringing personal toiletries, especially if you have specific preferences.

If you have a late departure, consider inquiring about leaving luggage at the hotel after check-out. This can allow for further exploration of the city without carrying heavy bags.