Pros (+) The breakfast was great and Michelle, the manager, was fantastic!
Cons (-) The hotel is dated and could use some renovations.
2 stars
Best Western Plaza Hotel Saugatuck
3457 Blue Star Highway, Saugatuck, MI 49453-9400, United States
Saugatuck, MI
See location+1 269 857 7178Photos of Best Western Plaza Hotel Saugatuck
Overview
Welcome to the Best Western Plaza Hotel Saugatuck! When you’re close to Oval Beach at our Saugatuck hotel, relaxation comes easily, and those long walks on the sandy beaches are the perfect start to your vacation. Enjoy being close to downtown Saugatuck and surrounded by great attractions. Spend the day golfing at Clearbrook Country Club, just minutes from our Saugatuck hotel. The Saugatuck Art Gallery is a must see and a welcome touch of culture for any vacationer. However, while there’s plenty to do and see nearby, some guests prefer to kick back and enjoy all the amenities right at their fingertips. The indoor pool and brand new beds make you feel right at home. Relax with your 40-inch flat screen TVs with 100+ channels. The free continental breakfast with fresh waffles, pastries and fruits is just what you need to get your day started. Indulge in a cereal bar and a selection of yogurt, and complete the most important meal of the day with endless chilled juices or 100% Arabica coffee. For our eco-conscious guests we have installed Tesla Electric Vehicle Chargers. Close to Michigan State Park, enjoying the great outdoors is why many guests choose to stay at our Saugatuck hotel. You’re near everything here, from the beaches to hiking trails, camping spots and great dining or shopping. The downtown area has endless boutiques and shops where you can pick up one of a kind treasures or souvenirs. At our Saugatuck hotel, we also welcome a lot of business travelers who enjoy the short commutes and luxurious bedding. Some of our guests are employees of LG Chem, Saugatuck Brewing Company, Haworth Douglas Michigan Plant or Johnson & Johnson. If you’re here to take care of business, it’s easy to do so in quiet, spacious rooms designed with comfort in mind. If our friendly staff can do anything more to make your stay more pleasant, just let us know. We’re committed to making your stay the best it can be. Reserve your next stay at the Best Western Plaza Hotel Saugatuck now and get ready for a rejuvenating trip! Enjoy your stay.
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Amenities at Best Western Plaza Hotel Saugatuck
- Snorkeling
- Indoor pool
- Spa and wellness center
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Things to do
- Hiking
- Fishing
- Board games/puzzles
- Golf
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Bingo
- Skiing
- Horse riding
- Mini-golf
- Bowling
- Windsurfing
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- Private check-in/check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool with a view
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Fitness
- Aerobics
- Fitness center
- Tennis
Bathroom
- Hairdryer
- Toilet paper
Laundry
- Laundry facilities
- Iron and ironing board
Dining
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Free parking
Media and entertainment
- Shared lounge/TV area
Outdoor
- Garden
Bedroom
- Alarm clock
Workspace
- Fax/photocopying
Reviews of Best Western Plaza Hotel Saugatuck
7.8
Good
625 verified ratings
Wonderful
219
Very good
107
Good
122
Okay
50
Fair
70
Mediocre
34
Poor
23
Summary of reviews
Guests say
Guests appreciated the friendly service and good breakfast, but many reviews highlighted significant cleanliness issues, uncomfortable rooms, and dated facilities. The location received some positive mentions, but overall, the hotel needs improvements in maintenance and cleanliness.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
506 reviews
7.7 out of 10
24 reviews
8.3 out of 10
6 reviews
All reviews
Cons (-) The breakfast supposed to start at 6. At 7 Sunday morning, 3 sausage patties was all the hot food. They microwave everything, egg patties, bacon and sausage.
Pros (+) Close to state park with beach
Cons (-) Breakfast-Poor quality and the place was a mess.....passsed on breakfast every day.
Pros (+) Very clean and well run hotel, I'd definitely stay there again.
Pros (+) The room was clean and comfortable. Convenient to Saugatuck. Staff was friendly.
Cons (-) It was difficult to regulate the HVAC temperature. Could have used a blanket on the bed.
Pros (+) We were very comfortable. The room was very clean and beds were comfortable. Staff were attentive to detail, making sure we had a good stay. Breakfast was good!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have consistently praised the cleanliness of the hotel, with many mentioning the clean rooms and public areas. However, a few guests have noted specific cleanliness issues, such as the cleanliness of the sheets and towels.
What are the highlights of the breakfast?
Guests have enjoyed the breakfast, highlighting the nice variety and freshness of the food. However, some guests have expressed dissatisfaction with certain breakfast items, such as the quality of the scrambled eggs and biscuits.
Is the hotel family-friendly?
The hotel offers a kid-friendly buffet and complimentary breakfast, making it suitable for families. However, some guests have mentioned concerns about the cleanliness of the rooms for families with small children.
How are the beds at the hotel?
Guests have generally found the beds to be comfortable, contributing to a good night's sleep. However, a few guests have mentioned specific concerns about the uncomfortable beds and the need for thicker blankets or duvets.
What are the best times to visit the hotel?
The hotel's high season is in May, offering a great time to visit. However, guests may want to consider avoiding the low season in March if they prefer a busier atmosphere.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
March is mentioned as the low season, which could be a great time to visit for a quieter experience and potentially lower rates.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Clearbrook Golf Club, Mount Baldhead Park, and Oval Beach, offering guests plenty of options for outdoor activities and exploration.
Check Room Amenities
Some guests noted that the rooms were well-equipped with amenities like a microwave and fridge, which can be convenient for storing and heating up food.
Be Mindful of Noise Levels
A few guests mentioned that the thin walls made it possible to hear noise from neighboring rooms, so light sleepers may want to take this into consideration.
Consider Room Updates
Some guests mentioned that the rooms appeared dated and in need of updates, so it may be worth inquiring about the most recently renovated rooms.
Note Pool and Hot Tub Conditions
Several guests mentioned issues with the pool and hot tub, including over-chlorination and the hot tub being out of service, so it's advisable to check the current status before booking for those specific amenities.
Take Advantage of Complimentary Breakfast
Many guests praised the breakfast, highlighting its variety and freshness, making it a convenient and enjoyable start to the day.
Inquire About Special Rates
Some guests mentioned that they missed out on potential discounts by not booking directly, so it may be worth contacting the hotel directly to inquire about any special rates or discounts.
Consider Environmental Impact
A few guests noted the use of single-use plastic cutlery and plates at breakfast, suggesting that the hotel could consider more environmentally friendly options.
Location
3457 Blue Star Highway, Saugatuck, MI 49453-9400
What's nearby
- Clearbrook Golf Club0.3 mi
- All Saints Episcopal Church1.1 mi
- Mount Baldhead Park1.1 mi
- Butler St1.1 mi
- Mason Street Warehouse1.2 mi
- Amazwi Contemporary Art1.2 mi
- Oval Beach1.5 mi
- Lake Shore Chapel2.1 mi
- Dunes State Park2.1 mi
- Ravines Golf Club2.2 mi
- Beach Park2.6 mi
- Blue Star Farms4.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plaza Hotel Saugatuck
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $174 |
Average price (weekend night) | $263 |
When to book a room at Best Western Plaza Hotel Saugatuck
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in SaugatuckGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Muskegon |
Distance to airport | 34.6 mi |
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